Recent Posts

SERVPRO Will Organize Your Exit In Lake Tahoe After A Flood

9/28/2022 (Permalink)

trees Rely on the experts to help you when a flood causes you to evacuate your home.

Post-Flood Recovery Includes Pack-Up and Removal of Belongings in a South Lake Tahoe 

Many residents who experience a natural disaster in South Lake Tahoe find themselves wondering how to protect their belongings and household items. The possibilities of theft, new damage, and other problems create additional stress when life already seems full of too much turmoil with the latest events.
 
When flooding affects residents in South Lake Tahoe, SERVPRO offers pack-up and removal services of belongings and other items inside a flooded home. We get everything in your home packed up in new boxes, complete with inventory sheets that help you locate any things you might need. We realize that after a flood, many people do not understand how much a flood can impact their lives, making it essential that they have access to specific items during their recovery.
 
These detailed sheets can also make the task of putting everything back in its proper place more manageable and faster for you once you return home. Flood damage makes it impossible for your family to stay in your home, but our teams work as quickly as possible to make your home safe again. Making the situation more orderly for you in as many ways as possible helps your family not only return home soon after but also to recover more fully once home again.
 
During the initial packing up of your family's belongings, we place any soiled items that the floodwaters contaminated into specific boxes or bins. This ensures that not only do they not affect non-damaged items but also that they receive specialized handling. We take these items and clean them with our in-house cleansers, rinse and dry them, and then place them in a special chamber for deodorization. These items receive a new box afterward and an updated inventory notation.
 
Removing the water and all of the debris after a flood invades your home takes care of your house. At SERVPRO, we look at taking care of your family as part of our job. There is a world of difference between knowing where the small comforts of home are placed in a box on a shelf and hoping to find that same item 'someday.' We are always here to help you by providing guidance in a time when you might feel like the world has become a very uncertain place.
 
SERVPRO of Carson City / Douglas County / South Lake Tahoe / Reno East / Lyon & Storey Counties wants to help residents in Bijou, Carson City, and Skyland make a fast and secure recovery after flooding, or another disaster causes chaos. Call us at (775) 588-2355, and we can start helping your family pick up the pieces and move forward. Click here for more information on winter recreation in Lake Tahoe.

Hurricane Prep - Create an Emergency Plan

9/20/2022 (Permalink)

build an emergency kit Have an emergency kit at work, in your car, and at home so you're ready any time, anywhere.

Hurricane season has begun so we're sharing tips to help you get ready.

Step 1. Create a plan.

Start by creating an emergency plan for your family that includes emergency meeting places in your home, neighborhood, and outside your neighborhood. Create a plan here-> https://bddy.me/2SBwVQp

Step 2. Build an emergency kit.

Have an emergency kit at work, in your car, and at home so you're ready any time, anywhere. This kit could include a backpack, water, non-perishable food, a blanket, and more. See the full list here-> https://bddy.me/3y0hrWq

Step 3. Review your insurance.

Look at your policies ahead of time to see what's covered and if flood insurance is available to you since it's the leading cause of damage from tropical systems. For more insurance tips visit https://bddy.me/3uH6hE5

Step 4. Have an evacuation plan.

Plan your route and have an alternate. Remember, you may not have to drive hundreds of miles to evacuate, only far enough away from the evacuation area.

Step 5. Get your home ready.

Trim your trees to prevent damage from snapped branches and board up your windows to protect them from flying debris. Here are more ways to strengthen your home-> https://bddy.me/3tMHgWH

Remember, if a massive flood happens in your community, SERVPRO has storm teams all over the country that will be sent in to help. Our SERVPRO national coverage allows us to dispatch resources from all over the nation to support our local community. That's one of the reasons we are a top choice restoration company - Faster to any size disaster!

Call SERVPRO of Carson City, South Lake Tahoe, Douglas County, Reno East, and Lyon & Storey Counties if you need any help with emergency preparedness.

Make Sure You Are Prepared to Weather Any Storm

9/14/2022 (Permalink)

storm damaged house Immense destruction can be left after a large storm, but we are here to help restore homes, businesses, and hope.

Remnants of Hurricane Laura unleashed twisters of wind and heavy rain hundreds of miles inland along the Gulf Coast, leaving a path of mangled buildings. 

The SERVPRO Disaster Recovery Team has a network of strategically positioned storm teams on standby for disasters like these. Available 24 hours a day and 365 days a year, SERVPRO professionals are prepared for the unpredictable.

SERVPRO of South Lake Tahoe, Carson City, Douglas County, and Lyon & Storey Counties is here to help in any storm. The Tahoe and Truckee areas are no stranger to heavy snowfall. Hurricanes and tornadoes may be less common in our areas but we are not immune to weather emergencies and storm damage.

Immense destruction can be left after a large storm, but we are here to help restore homes, businesses, and hope.  

According to www.weather.gov, the peak threat for hurricane season is from August through September. 

SERVPRO of South Lake Tahoe, Carson City, Douglas County, Lyon & Storey Counties wants to help you be better informed for the hurricane season. Hazards can include inland flooding, tornadoes and destructive winds, and storm surges. 

Here are 5 things to know. 

  1. Storm surge is defined as a large amount of water generated by a storm’s wind. It is one of the leading causes of hurricane-related deaths in the USA. These surges can cause a massive amount of destruction along the coast and can travel miles inland.
  2. Flooding from heavy rain is the second highest cause of death from tropical cyclones. This can be destructive depending on the number of days rain persists after the storm has passed.
  3. Winds from a hurricane can be dangerous due to signs, outdoor furniture, or other materials that typically live outside.
  4. Tornadoes can accompany hurricanes making landfall. These tornadoes typically occur in rain bands well away from the center of the storm.
  5. Waves contain rip currents which can cause damage to structures along the coastline.

Stay safe this hurricane season.

If you need storm damage recovery assistance, call SERVPRO at (775) 588-2355.

National Preparedness Month Opportunity for Local Businesses

9/5/2022 (Permalink)

National Preparedness Month September is National Preparedness Month!

SERVPRO is giving Business Owners an Opportunity to be Ready for an Emergency this month!

SERVPRO highlights no-cost tools to help property owners prepare and maintain a comprehensive emergency readiness plan

No matter where you live or work, emergencies caused by weather, fire, wind, water, and other natural or manmade disasters can strike at any time and are largely unpredictable. The property restoration professionals at SERVPRO, an industry-leading provider of fire and water cleanup and restoration services, remind home and business owners that preparing in advance is the best thing you can do to help minimize a disaster’s impact on your loved ones and your property. Each year, the Federal Emergency Management Agency (FEMA) designates September as National Preparedness Month – a time to create, or update, your plan for when disaster strikes.

“In the same way that people make ‘resolutions’ at the New Year, National Preparedness Month is a great time to resolve to create a plan, or review your existing plan, each and every year,” said Rick Isaacson, CEO of SERVPRO Industries, LLC. “Everyone needs a comprehensive emergency plan. Business owners also need to plan for business interruption and continuation. But equally importantly, families and businesses alike need immediate access to data like emergency and insurance contacts, shut-off valves, electrical panel locations, and the line of command to authorize work so emergency responders can react quickly and appropriately during the emergency. This month’s focus on preparedness is a great incentive for both families and businesses to put a plan in place and review it regularly.”

Creating an emergency plan is straightforward. No matter what type of threats exist where you live or work – wildfires, flooding, hurricanes, tornadoes, or other natural or manmade disasters – tools are available from FEMA with guidelines for preparing emergency food, water, and medical supplies; planning for special needs, and creating communication and evacuation plans. These tools and others, like the SERVPRO READY app, also help you store essential contact and property information electronically where it can be accessed with a mobile device in seconds if disaster strikes. Both home and business owners can download the free app at https://ready.SERVPRO.com/home/mobileapp.

Business owners can take an additional preparedness step by designating their local SERVPRO franchise as their disaster mitigation and restoration provider. SERVPRO professionals will conduct a no-cost assessment of the facility and assist the owner in completing a comprehensive Emergency READY Profile® (ERP) to be stored in the READY app.

“The key to getting your life or business back on track is the timely response after a disaster strikes. That’s why it’s important to take the time to record and store your information electronically, and then commit to a time – like National Preparedness Month – to review and update your records at least once each year,” said Isaacson. “Remember, filing cabinets and their contents may be inaccessible or even destroyed in an emergency situation, so don’t depend on them to keep track of critical insurance, property, or contact information in the event of a disaster. Store your data electronically. If disaster strikes, you’ll have the information you need literally at your fingertips.”

SERVPRO specializes in disaster restoration, cleanup, and repair services, helping to remediate damage, making it “Like it never even happened,” for both commercial and residential customers. For more fire prevention and fire safety tips and information about fire and water damage restoration services, please visit http://SERVPROtahoe.com/

Did You Know: We Can Repair Your Smoke Damaged Electronics

8/29/2022 (Permalink)

electronics There is a possibility that your smoke-damaged electronics can be restored. Call SERVPRO to discuss!

We have reached that time of the year when everybody seems to be out buying new gadgets and electronic devices. In fact, electronics are a huge hit during the festive season. People buy new televisions, media players, speakers, computers, phones, and more, both as gifts for others and treats for themselves.

Unfortunately, this coincides with a sharp increase in domestic fires and it is no accident that the two trends develop at the same time of year. Many instances of fire damage in South Lake Tahoe homes, for example, are a result of overloaded sockets and improperly used electronic equipment.

SERVPRO handles cases like this all the time and works hard to help devastated homeowners breathe life back into their damaged possessions.

Rescuing Electronics Equipment after a House Fire

It is a common misconception to assume that things like televisions, stereos, game consoles, and speakers cannot be saved from fire damage. It does, of course, depend on the extent of the destruction, but if the damage is primarily smoke-based, there is a good chance of salvaging them.

For instance, electronic equipment can be sent to a special facility, where it is treated with high-strength cleaning chemicals. These chemicals dislodge soot and debris from the inside of the machine, but they do not cause any further damage while doing so. It is then placed in an industrial drying container, where it is slowly warmed, and all of the moisture is eliminated.

How to Give Your Electronics the Best Shot At Survival

Electronic devices and machines have the best chance of survival if they are sent for professional cleaning within 72 hours of the fire. This is just one of the reasons why it is so important to get in touch with SERVPRO, as soon as the immediate danger has passed and everybody has been accounted for.

Our experts will arrive on-site and carry out a full inspection. With your consent, they will then identify and remove all items that they believe can be salvaged. You do not have to worry about losing track of anything valuable because we use a comprehensive labeling and index system to monitor everything that leaves the property.

What Homeowners Can Do To Help

Apart from calling our fire damage restoration team, the best thing that you can do is avoid moving any electronic items. This could cause further damage, by stirring soot and sending it into sockets, holes, seams, and cracks. Do not attempt to clean with any commercial or household detergents.

The salvageable items must be gently transported to a clean environment, where they can be assessed and treated. Once they have been restored, they will be returned to your home – but only after the rest of the repair and restoration process is complete. Otherwise, there is a risk of contaminating the devices with soot all over again.

If you need help or advice after a fire, you can get in touch with our experts at any time. SERVPRO of Carson City/Douglas County/South Lake Tahoe/Reno East/Lyon & Storey Counties is a locally based company, so you can expect a fast response. Call us 24/7 at (775) 588-2355.

How Does a Pack-Out Work After a Property Disaster?

8/14/2022 (Permalink)

pack in box Our pack-ins are tailored to original records so that your space looks "Like it never even happened."

Move-Outs/Pack-Outs

If your home requires extensive restoration or cleaning after water or mold damage, SERVPRO Franchise Professionals can conduct an organized, efficient pack-out of the affected area. Pack-out will provide several benefits such as a quicker remodeling process and protection of your items from potential damage.

By itemizing, recording, and relocating your contents to a secure location, the pack-out will provide several benefits, including:

  • A quicker remodeling process.
  • Protecting items from potential damage.
  • Provide extensive restoration to contents.
  • Protecting contents from further on-site damage.

The pack-out process usually consists of six steps:

  1. Video and photograph the job site.
  2. Perform an initial scope & job estimate.
  3. Electronically inventory items.
  4. Pack, tag, inventory, and sort clean and claim items.
  5. Move to a warehouse, clean, deodorize, and repack.
  6. Claim list suggestions from the customer.
  7. Pack-in: Move items back to the customer's property after remodel.

When restoration is completed, SERVPRO will work with you to coordinate the move-in/pack-in according to your needs. Our pack-ins are tailored to original records so that your space looks "Like it never even happened."

Keep in mind:

  • After the initial inspection, we will let you know whether or not an item can be restored.  You will find that most items can be brought to preloss condition. All contents will be inspected and any pre-existing damage will be documented before being packed out and restored. Our electronic documentation helps to estimate the losses and facilitates the filing of your insurance claim.
  • When the transportation begins, items will be loaded and secured in a covered box truck using pads and the appropriate packing protocols.
  • Small items will be individually wrapped in paper, boxed, labeled, and inventoried. This includes kitchen utensils, dishes, pots, storage containers, etc.
  • Large items like upholstery and wooden furniture will be carefully inspected, often using high-intensity light to detect all damages that existed before the disaster.
  • In some cases, affected items are cleaned in place to prevent acidic residues from causing any further damage.
  • If an item does not require packing out, it will be secured and protected while structural repairs are made to the property.
  • The restoration process is constantly monitored and you will be informed of the status of your claim before the items are ready to be sent back to your property.
  • You will receive a copy of every inventory sheet with noted preexisting damage.

SERVPRO processes and returns contents as quickly and conveniently as possible while caring for your items as if they were our own. Contact SERVPRO of Carson City, Douglas County, South Lake Tahoe, Reno East, Lyon & Storey Counties after a disaster to make sure you are getting the best care!

Flood Damage Caused by Malfunctioning Garbage Disposal in Reno, Nevada

8/9/2022 (Permalink)

garbage disposal Improperly used garbage disposal units can clog and flood your kitchen. Call SERVPRO after this occurs to help prevent any subsequent mold!

SERVPRO Technicians Have Dealt with Damage From Many Types of Appliances

Almost everyone has done it – crammed things into that obnoxious garbage disposal. Some people tend to think that garbage disposals can gobble up anything you can throw in them, when in reality, they can only handle light food residue. Garbage disposals are not built for large chunks of food like many homeowners hope. Heavy food buildup can exhaust the disposal blades or even send whole pieces of food into your drainage system, which clogs it down the pipelines and could create flood damage in your home. If this happens to you, you will need professional help right away, like our team at SERVPRO. 

If you know how to properly take care of your garbage disposal in your South Lake Tahoe home, you can avoid flood damage from clogging up your disposal and pipelines. Below, you will find tips for keeping your garbage disposal healthy. 

Grease – Never drain grease, even with hot water, down your drains, especially one which is connected to your garbage disposal. This is the most common misconception of homeowners when it comes to drains. Hot water will only cause the grease to run and clog further down your pipes. 

Potatoes – Peel your potatoes over a garbage can instead of your garbage disposal. You will otherwise be making mashed potatoes in your drain. 

Grains – Not every food group can go down the drain, especially grains. Bread will expand when it gets wet, which in turn will cause clogs to form. 

Large or Foreign Objects – Things like plastic forks, bones, leaves and most other like things should not go down the drain of your disposal. 

Cold Water and Dish Soap – Run the cold water and use dish soap while running your disposal for a few minutes every week. This will clean the blades, stop rust, and allow your disposal to last longer. 

When catastrophe does strike, and your garbage disposal causes flooding in your home, it is essential that you get in touch with our technicians at SERVPRO right away. The longer the damage is allowed to sit, the more damage you will have to deal with and pay for. Plus, hazardous mold can begin to grow after just a day or two. 

SERVPRO of Carson City/Douglas County/South Lake Tahoe/Reno East/Lyon & Storey Counties has someone ready to take your call whenever you need us, day or night. Therefore, don’t hesitate to call us at (775) 588-2355 right away when your garbage disposal causes flooding in your home.

Important Steps To Restoring Your Water Damaged Property

8/9/2022 (Permalink)

mold Water enters the affected area increasing humidity levels, which then provides the conditions needed for mold spores to prosper.

Guarding Against The After Effects Of Commercial Water Damage In The Reno/Tahoe Area

Relying on your staff to perform restoration services may seem financially prudent, but without the right expertise, it can cause further problems. Using a professional service with extensive experience allows you to solve a problem on the first attempt and gets your business back to doing what it does best, serving customers.

Over the years our team has helped businesses with commercial water damage in Carson City, becoming experts in the field along the way. We know that commercial property issues are costing revenue and can draw on all our experience to ensure an efficient, painless service. You know your business best, so we make an effort to communicate with you every step of the way.

Clearing away water is our priority, but guarding against secondary damages is equally essential. Secondary damages are the result of a chain reaction. Water enters the affected area increasing humidity levels, which then provides the conditions needed for mold spores to prosper. A reaction like this can happen in as little as 12 hours and, in ideal conditions, mold can grow full-size colonies within 24 to 48 hours.

Monitoring humidity levels is an essential part of mitigating against mold growth. As a rule of thumb, humidity levels need to be brought down below 60% to guard against secondary mold damage. SERVPRO can do this using moisture meters as well as dehumidifiers to control indoor air quality.

Areas that are challenging to reach, such as gaps between floorboards or behind fittings, can be tackled using extraction wands. These tools blast hot air into smaller spaces where moisture could be residing. Getting the job done at the first time of asking is part of what we do at SERVPRO. Not only can we remove any excess water, but we can also guard against secondary damages that might not be noticeable until long after the initial water damage occurred.

Contact SERVPRO of Carson City / Douglas County / South Lake Tahoe / Reno East / Lyon & Storey Counties at (775) 588-2355 for an emergency service that can protect your business from secondary damages.

SERVPRO Can Save Your Commercial Property After

7/28/2022 (Permalink)

We Can Help To resume normalcy faster after fire ruins a commercial building, call SERVPRO.

Resources Can Help Improve Restoration Of Commercial Fire Damage In Carson City

Fire damage in a commercial center with multiple offices or other businesses creates major inconvenience by disrupting regular operations. Even if the fire does not affect every part of the building, the interdependency in such a facility means that the rest of the businesses operate at limited capacity or stop operating altogether. Restoring normalcy quickly is crucial, underlining the need to expedite the repair work and cleanup processes that follow such an incident. We offer professional fire restoration services for commercial centers in Carson City.
 
Issues affected access to damaged areas can delay commercial fire damage restoration in Carson City. Facilities such as theaters and conference halls or even parking garages have large wall surfaces or high ceilings, which present several problems unless restoration crews have the right equipment to ease access. Apart from regular ladders, our SERVPRO technicians use self-propelled man lifts, which not only facilitate access to high walls and ceilings but also ease our back-and-forth movements as we remove debris and clean up areas damaged by the fire.
 
Fire affects surfaces in different ways, including depositing layers of soot and other debris, as well as, charring the materials on the surfaces. Such areas require thorough cleaning, which in most cases includes mechanical abrasion to loosen the debris - a tedious process that can take substantial time. Our SERVPRO technicians use various types of scrubbing equipment, both manual and automated, to eliminate light and stubborn deposits. We also have pressure washers that simplify cleaning the soiled areas.
 
In addition to deposits left on surfaces, fires also lead to bad odors in the affected buildings. It is impossible to work or serve clients in such an environment. Efficient removal of fire debris and soils may require more than mechanical abrasion and plain water. Our SERVPRO technicians use professional cleaning agents that change the soils chemically, easing removal. We might also incorporate heating into the cleaning process because heat speeds up chemical processes, improving the overall outcome.
 
To resume normalcy faster after fire ruins a commercial building, call SERVPRO of Carson City / Douglas County / South Lake Tahoe / East Reno / Lyon & Storey Counties to help. You can reach us at (775) 588-2355 at any time. We’re Faster to Any Size Disaster.

SERVPRO Often Remediates Mold Infestations with Controlled Demolitions

7/24/2022 (Permalink)

mold sign Call SERVPRO for Professional Mold Removal and Remediation in the South Lake Tahoe Area

Homeowners are usually concerned with disasters like floods or fires. The effects are apparent, and getting there usually draws much attention. The opposite is true with mold infestations. They tend to hide from attention and usually start in an out-of-the-way place like an attic or behind an appliance or wall.

SERVPRO restoration teams often start remediating South Lake Tahoe mold damage by finding out just how far it extends into the home. They use an air content meter to find the highest concentration of mold inside the home and then perform a visual inspection to find the origin point, if possible.
 
Since mold spores need a source of moisture to expand and grow, the origin point is often at the source of a leak. These are usually minor like a small leak in the roof or a pipe that needs to be tightened down or taped up. SERVPRO technicians can make these minor repairs, but major construction or plumbing issues need a general contractor.
 
Once we stop the leak and dry the moisture source, technicians remove the mold spores. In attics and wall spaces, they often start with a vacuum that has a HEPA filter inserted. These specialized filters are designed to remove and trap even a single spore off a surface like an attic floor or a wall frame. As small as a 0.3 micron can be captured in this system.
 
Attics can present a particular difficulty. If the fungi have grown into the insulation, technicians have to remove and replace it. Rolled insulation can easily be pulled up, but blown-in insulation requires using a larger vacuum to remove it all. In both cases, it is necessary to scrape the area clean, spray an anti-fungal agent, and let it dry before replacing the insulation.
 
For wall spaces, before engaging the vacuum, our specialists carefully remove the drywall panels to avoid spreading the mold. They spray an anti-fungal agent on them to kill the mold and then break up and bag the panels for disposal. If there is insulation in the walls, they follow the same procedure as in the attic before replacing the insulation and hanging new panels.
 
The goal of SERVPRO of Carson City / Douglas County / South Lake Tahoe / Reno East / Lyon & Storey Counties is to return you to your home as soon as it is safe to do so. If you have mold and need our services, call us at (775) 588-2355 today to schedule a visit.