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Preparing Your Business for a Potential Fire Disaster

7/20/2021 (Permalink)

external hard drive Back up important data and documents.

How Can I Prepare for a Fire Disaster?

Although there is only a slight chance, you never know when your Reno, NV, commercial property could catch fire. Whether it's a result of a faulty electrical system, a toaster fire in the breakroom, or a wildfire intrusion, it's essential to think about fire preparation before the worst occurs. Being proactive can potentially save lives, your building, and your business.

1. Back Up Your Important Data and Documents
The survival of your business could depend on having backups of your essential data and files. As an extra precaution, you can store this data in a separate physical location, such as on a hard drive kept in your own home. However, your best option is to keep backups of everything in the cloud. You can also scan essential paper files and upload them to your cloud storage.

2. Prepare Your Employees
Familiarize all of your employees with the building evacuation plan, the location of fire extinguishers and first aid kits, as well as other critical information. Part of your fire preparation should include routinely practicing fire drills and presenting fire safety rules with all personnel.

If you don't have a binder with this information available to employees, contact SERVPRO to come to your building and create a free Emergency Readiness Plan for your office.

3. Review Your Commercial Insurance
A critical part of your plan is reviewing your commercial insurance policy to ensure you have the correct type and amount of coverage. Having the proper insurance could mean the difference between saving your business or losing everything.

4. Create a List of Emergency Contacts
Another vital component of disaster preparation is creating a list of emergency contacts. The list should include employees and their emergency contacts, suppliers, local emergency services, your insurance company, and fire damage restoration professionals. Keep a copy of this list off-site in case the original gets destroyed in the fire.


Any type of disaster at your business can be traumatic for everyone involved. However, having a fire preparation strategy in place can provide you with some much-needed peace of mind. SERVPRO is here to help you prepare for the worst, and restore your assets if anything happens.

Steps To Fix a Kitchen Sink Leak

7/15/2021 (Permalink)

leaking pipe A leaky kitchen sink may seem like a minor issue, but an ongoing leak could have serious consequences.

Here Are Three Steps To Fix An Under- Sink Leak

A leaky kitchen sink may seem like a minor issue, but an ongoing leak could have serious consequences. Business owners may be able to fix a malfunctioning faucet, drain or drain seal at a residence in Reno, Nevada. A leaking supply line or other plumbing problems that could cause flooding to require expert repair. 

1. Find the Source of the Leak
A leaky or broken water supply line may visibly drip or spray water in a home. A P-trap or sink drain leak may only be evident after water has run through the sink. If you cannot locate the source of a leak, shut off the water supply and contact a plumber.

2. Fix the Drain, Seal or Faucet
A leaky faucet is relatively easy to replace, along with one or two washers or gaskets. A P-trap leak may require clearing a blockage, tightening connections, or replacing a corroded trap. A sink drain leak may need to be unscrewed and repacked with plumbers putty. A broken supply line is more likely to cause category one water damage or flooding and require expert repair.

3. Contact a Plumber If a Leak Continues
If the kitchen repair measures you take to stop a leaky sink are not effective, it is a good idea to call a plumber sooner rather than later. The longer an under-sink cabinet or other areas remain wet, the higher the risk of major water damage and mold.
A leaking sink often starts off as a drip, but a problem that goes unaddressed could end up flooding a home kitchen in Carson City or Reno, Nevada. If you cannot resolve the underlying cause, contact a plumber to minimize primary damage. An under-sink cabinet that has been exposed to water for a long period of time or repeatedly may suffer primary and secondary damage.

If you need assistance, call SERVPRO at 775-588-2355.

Sprinkler System Malfunction Requires Water Removal

7/13/2021 (Permalink)

sprinkler Sprinkler systems help immensely when they engage during a fire. Should they go off by accident, you'll need to contact SERVPRO.

Ironically, a system designed to protect your business from a catastrophe can damage it in other ways. A common example of this is a sprinkler system installed to protect a commercial building from fire. The waters sprayed to knock down the flames cause their own harm, and a restoration company needs to be skilled in both water and fire damage to offer your company the services you need.
 
Even more disappointing is when your firefighting sprinkler system malfunctions, creating an immediate need for commercial water removal in Reno and Tahoe City without the excuse of an actual fire. Regardless of the cause, a sprinkler, once activated, releases up to 24 gallons of water per minute. If more than one sprinkler head engages, the amount of water pouring into your commercial space can be significant. Water damage is serious and can result in a broad range of secondary damage issues if not remedied quickly. Our crews of water removal specialists have the skill and the equipment to remove large quantities of water fast.
 
If you do not have an alarm or security staff to notify you of sprinkler engagement, the water removal situation worsens if the flow happens when your business is closed. SERVPRO does not shy away from large water events, and water removal action can begin immediately after one of our experienced project managers assesses the scene.
 
Powerful submersible pumps and water extractors are carried in every vehicle we send to water damage calls. Often electricity is unavailable due to safety concerns, but our truck-powered equipment does not rely on the customer's power grid to be operational for the water removal to proceed. A benefit of moving the water to containers on our trucks is a straightforward process to contain and then dispose of the water completely outside of your property. This is crucial if the water is assessed to be contaminated, not unusual if it remained within your property and has had several hours to become tainted with household chemicals or the beginnings of microbial growth.
 
SERVPRO moves into structural drying mode after the water is removed. High-efficiency air movers and dehumidifiers help reduce the moisture content of structures and fixtures after the standing water is evacuated. Our technicians train to accurately measure moisture levels in walls, flooring, ceilings, and contents. The education they receive from IICRC coursework supports their determination of drying targets and the techniques used to achieve them.
 
Sprinkler systems protect your property unless they operate unexpectedly and in error. SERVPRO of Carson City / Douglas County / South Lake Tahoe / Reno East / Lyon & Storey Counties is a trusted water removal partner for your commercial needs. Call (775) 588-2355 to schedule a speedy evaluation and begin the restoration process.

We Can Save Your Commercial Property After Fire Damage

6/28/2021 (Permalink)

we can help To resume normalcy faster after fire ruins a commercial building, call SERVPRO.

Resources Can Help Improve Restoration Of Commercial Fire Damage In Carson City

Fire damage in a commercial center with multiple offices or other businesses creates major inconvenience by disrupting regular operations. Even if the fire does not affect every part of the building, the interdependency in such a facility means that the rest of the businesses operate at limited capacity or stop operating altogether. Restoring normalcy quickly is crucial, underlining the need to expedite the repair work and cleanup processes that follow such an incident. We offer professional fire restoration services for commercial centers in Carson City.
 
Issues affected access to damaged areas can delay commercial fire damage restoration in Carson City. Facilities such as theaters and conference halls or even parking garages have large wall surfaces or high ceilings, which present several problems unless restoration crews have the right equipment to ease access. Apart from regular ladders, our SERVPRO technicians use self-propelled man lifts, which not only facilitate access to high walls and ceilings but also ease our back-and-forth movements as we remove debris and clean up areas damaged by the fire.
 
Fire affects surfaces in different ways, including depositing layers of soot and other debris, as well as, charring the materials on the surfaces. Such areas require thorough cleaning, which in most cases includes mechanical abrasion to loosen the debris - a tedious process that can take substantial time. Our SERVPRO technicians use various types of scrubbing equipment, both manual and automated, to eliminate light and stubborn deposits. We also have pressure washers that simplify cleaning the soiled areas.
 
In addition to deposits left on surfaces, fires also lead to bad odors in the affected buildings. It is impossible to work or serve clients in such an environment. Efficient removal of fire debris and soils may require more than mechanical abrasion and plain water. Our SERVPRO technicians use professional cleaning agents that change the soils chemically, easing removal. We might also incorporate heating into the cleaning process because heat speeds up chemical processes, improving the overall outcome.
 
To resume normalcy faster after fire ruins a commercial building, call SERVPRO of Carson City / Douglas County / South Lake Tahoe / East Reno / Lyon & Storey Counties to help. You can reach us at (775) 588-2355 any time. We’re Faster to Any Size Disaster.

Hoarding Causes Increased Fire Risk

6/21/2021 (Permalink)

hoarding room A woman with a hoarding disorder receives assistance from a case manager from an outreach program near Toronto. (Photo: Newscom)

Hoarding Causes Increased Fire Risk in Douglas County, Nevada

            “Hoarding is defined as collecting or keeping large amounts of various items in the home due to strong urges to save them or distress experienced when discarding them.”  - nfpa.org

Hoarding is often caused by a stressful life event such as divorce, eviction, or losing possessions in a fire. This can be a vicious cycle because hoarding is also a fire hazard. 

Hoarding increases fire risk in many ways: Heating units may be too close to things that can burn, blocked pathways and exits could hinder escape from a fire which puts residents and first responders in harm’s way, and exit routes should change as new items are brought into the home.

See Hoarding Safety Tip Sheet

Ignoring clutter is dangerous. SERVPRO’S hoarding cleanup technicians have encountered innumerable safety threats to homes and businesses. We have learned from years of experience that the buildup of belongings increases the risk of accidental fires and diseases that can fester in piles of clutter. Toxic mold and carbon monoxide can develop leading to health effects.

In the photo from Newscom, a woman with a hoarding disorder receives assistance from a case manager from an outreach program near Toronto. Such services are partnering with the fire service to identify people with hoarding problems and work with them to clear clutter from their homes. Paper and other material in many hoarding households blocks windows and exits making a fire rescue difficult and giving even more substance for the fire to grow. 

We know customers can have difficulty parting with belongings. We work closely with clients to meet their specific needs throughout the process of returning their homes to a safe, comfortable, and clean environment.

“People who are embarrassed about their homes and overwhelmed by the prospect of cleanup sometimes decline to call plumbers or electricians when problems develop; hoarding homes can exist without functioning refrigerators, toilets, and furnaces, with residents resorting to bottled water, space heaters, and candles, adding to the potential hazards.” – nfpa.org 

We handle each case with the sensitivity needed in understanding the hoarding condition, working closely with the individual and their family.

SERVPRO provides hoarding cleaning services to restore Nevada homes in Douglas County, Carson City, South Lake Tahoe, East Reno, and Lyon & Storey Counties. Our technicians can safely clean up all items and disinfect the home to provide a cleaner, safer, and healthier environment.

There are clear dangers of having too much stuff. Anyone can make a new year’s resolution to cut down on material possessions for mental health and physical safety.

Our technicians at SERVPRO are equipped and trained to remove material possessions and clean and sanitize the home for safer living conditions. If you or a friend or family member needs hoarding cleanup services, call 775-588-2355.

SERVPRO Responds Swiftly to Remove Stormwater for Businesses

6/14/2021 (Permalink)

flooded vehicles Carson City Flooding Gets Help from SERVPRO

Your Douglas County dealership helps drivers of all ages find the appropriate car to fit their respective budgets. As a part of your presentation to the area, you have a very clean and modernized showroom and lobby for those wanting to beat the heat or other elements outside as they wait. With all of the time spent with the upkeep of your facility, natural disasters are one of the last things that your business needs. With close proximity to the river, rising water levels can impact even businesses above the normal floodplains.

The trouble with flooding from rising levels of the bodies of water nearby is that you often have little time to prepare your dealership for the coming disaster. With so many vehicles to move to safety and contents and records that need to be preserved within the main facility itself, it would be difficult to prepare for flood damages.

Being at the mercy of rising water is never an easy sight to see, but when you call our SERVPRO professionals, it is nothing that you have to face alone. Our team can move quickly to help remove the contents of your building to a safer location and prevent irreparable damage. Preventative measures can help to limit the actual water that enters the building altogether, making extraction a much more straightforward process.

Once the water gets pulled from the floors throughout the facility, drying is the next phase. Great care is spent ensuring that the entire building is thoroughly dry. Thermal imagery often gets used to locate moisture or dampness in areas that are out of sight or difficult to access. This inspection ensures that all of the moisture gets removed through this phase of restoration.

There is nothing as unnerving to a business owner as a natural disaster. With a looming threat drawing closer and closer, or worse yet rushing in all at once, a fast response time can help limit the overall damage and length of time needed for restoration. Trust in our experienced SERVPRO of Carson City / Douglas County / South Lake Tahoe / Reno East / Lyon & Storey Counties restoration specialists to help you remove flood waters and clean up the mess.

Hurricane Prep - Create an Emergency Plan

6/8/2021 (Permalink)

build an emergency kit Have an emergency kit at work, in your car, and at home so you're ready any time, anywhere.

Hurricane season has begun so we're sharing tips to help you get ready.

Step 1. Create a plan.

Start by creating an emergency plan for your family that includes emergency meeting places in your home, neighborhood, and outside your neighborhood. Create a plan here-> https://bddy.me/2SBwVQp

Step 2. Build an emergency kit.

Have an emergency kit at work, in your car, and at home so you're ready any time, anywhere. This kit could include a backpack, water, non-perishable food, a blanket, and more. See the full list here-> https://bddy.me/3y0hrWq

Step 3. Review your insurance.

Look at your policies ahead of time to see what's covered and if flood insurance is available to you since it's the leading cause of damage from tropical systems. For more insurance tips visit https://bddy.me/3uH6hE5

Step 4. Have an evacuation plan.

Plan your route and have an alternate. Remember, you may not have to drive hundreds of miles to evacuate, only far enough away from the evacuation area.

Step 5. Get your home ready.

Trim your trees to prevent damage from snapped branches and board up your windows to protect them from flying debris. Here are more ways to strengthen your home-> https://bddy.me/3tMHgWH

Remember, if a massive flood happens in your community, SERVPRO has storm teams all over the country that will be sent in to help. Our SERVPRO national coverage allows us to dispatch resources from all over the nation to support our local community. That's one of the reasons we are a top choice restoration company - Faster to any size disaster!

Call SERVPRO of Carson City, South Lake Tahoe, Douglas County, Reno East, and Lyon & Storey Counties if you need any help with emergency preparedness.

What You Need to Know About Storm Damage and Flooding

5/25/2021 (Permalink)

dark road When a storm is on its way, remember that no matter what happens, SERVPRO has seen it all and is ready to help if disaster strikes!

When storm damage or flooding occurs, you need professionals helping with repairs and remediation of your property. There are many different elements that go into residential or commercial property restoration, so be sure to contact a local professional who deals specifically with storm damage remediation or water damage restoration.

Whether you are dealing with flooding, roof damage, hail damage, ice damage or even roof leaks, you need professional remediation technicians. SERVPRO technicians will come to your home or business with flood pumps and specialized tools that get rid of floodwater safely and efficiently.

When it comes to storm or flood damage in Lyon, Storey, and Douglas Counties, knowing about the different types of damage may help you when it comes time to call your insurance agent and conduct repairs on your property. Many insurance companies categorize storm and flood damage as two separate types of damage under your policy.

Here's what you want to know:

What Is Storm Damage?

Storm damage is considered to be any damage caused by nature. Damages in this category may include:

  • Wind damage
  • Hail damage
  • Flooding caused by rain
  • Broken gutters
  • Fallen tree limbs

What Is Flood Damage?

Flood damage is often considered to be a separate category from damage caused by a storm. Floodwater can be caused by a number of factors not related to nature. These include:

  • Broken or leaking pipes
  • Water from fire suppression effort
  • Water from irrigation systems
  • Sewer overflow

What Should I Do If My Property Is Damaged?

If your home or business has suffered damage, it's best to begin the restoration process quickly in order to prevent further issues. Your insurance company may recommend boarding over the damaged area. It will be necessary to thoroughly dry the affected zones and inspect for mold growth or structural damages. Your policy might provide coverage for repair costs.

Why Should I Contact a Restoration Professional?

Different types of damage require different repair methods. Hiring a damage restoration service is your best option. Professionals have the tools and knowledge needed to deal with a variety of damages, including flooding, storm-related property destruction, and any potential mold problems that could result from water damage.

Professional restoration efforts involve a lot more than just using a water pump. Storm Damage can leave behind a lot of problems once the storm has passed and flooding can cause rapid mold growth, compromising the integrity of your building. Whether you are looking for water restoration due to a broken pipe or you need roof repair done after a storm has brought hail, you should contact a local restoration service such as SERVPRO.

You want to protect your residential or commercial property. Understanding the difference between flood and storm damage can help when it comes time to talk to your insurance company and begin repairs. If you have any questions, we can help you navigate the restoration process.

Give us a call at (775) 588-2355.

SERVPRO of Carson City, Douglas County, South Lake Tahoe, and Lyon & Storey Counties is ready to respond immediately to any disaster. We are prepared to bring the expertise and equipment necessary to get your property back in great shape. 

We Are Cleanup and Biohazard Experts

5/20/2021 (Permalink)

surfaces to clean You should implement daily sanitization of all high-touch surfaces, even after cleaning services have been performed.

Here to Help® and Ready to Respond

We are still in uncertain times due to the global pandemic and so we want to remind our customers that SERVPRO technicians are specialists in cleaning and biohazard services. We adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff performs on a daily basis.

The CDC encourages the cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets, and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

Specialized Products

The CDC recommends the usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. We are following all guidelines as provided by the CDC and local authorities.

Minimize Your Risk

Tips and Best Practices to Minimize Your Risk

To further protect yourself, minimize your exposure with the following tips:

Practice Good Hygiene

    • Clean hands with sanitizer and wash your hands frequently
    • Avoid touching your face and cover coughs and sneezes
    • Disinfect “high touch” surfaces like doorknobs, light switches, tables, doorknobs, and handrails regularly
    • Increase ventilation by opening windows or adjusting the air conditioning

At The Office

    • Stop shaking hands – use other non-contact methods of greeting
    • Use video conferencing for meetings when possible
    • When not possible, hold meetings in open, well-ventilated spaces
    • Disinfect “high touch” surfaces like desks, keyboards, light switches, doorknobs, and telephones
    • Consider adjusting or postponing large meetings or gatherings

Stay Home if...

    • You are feeling sick
    • You have a sick family member in their home

Symptoms

Illness from COVID-19 is wide-ranging, from mild to severe symptoms and death. According to the CDC, symptoms may appear two days to two weeks after exposure:

  • Fever
  • Cough
  • Shortness of breath

It is important to consult your medical provider if you develop any severe or concerning symptoms.

Need Proactive Cleaning Services?

If your home or business needs specialized cleaning services, call the experts today – SERVPRO of Carson City, Douglas County, South Lake Tahoe, and Lyon & Storey Counties, 775-588-2355

Sources:

https://www.cdc.gov/coronavirus/2019-ncov/hcp/guidance-prevent-spread.html?CDC_AA_refVal=https%3A%2F%2Fwww.cdc.gov%2Fcoronavirus%2F2019-ncov%2Fguidance-prevent-spread.html

https://www.cdc.gov/coronavirus/2019-ncov/specific-groups/guidance-business-response.html

Stay Safe in Your Community With The Citizen App

5/14/2021 (Permalink)

putting out a fire Make sure you know what is happening on the streets nearby!

In times of economic uncertainty, crime rates rise. Know what is happening around you and stay safe with the Citizen App. Whether a crime is taking place or there's a fire is spreading in your building or a building nearby, the app alerts you when something is happening in your area that you should know about. You can also report anything you see by taking a live video.

This free app is one of the most powerful ways to stay safe. It gives you access to verified 911 information and lets you know what is happening in real-time. The app covers events from missing pets to natural disasters and everything in between. This community transparency empowers everyone to create a safer world.

The app is connected to your phone’s GPS tracker so it will let you know what is happening around you according to your current location, not only your home address. Next time you see a road shut down and police sirens inside the closure, you have a way to understand exactly what is going on.

In some areas, the company that runs the citizen app has installed antennas that allow them to listen to police and fire scanners. Artificial intelligence along with humans then decipher what is being communicated and translate that into reports that are coded with neighborhood data inside the app. Reports are a step above what you will find on neighborhood apps like Nextdoor because the data comes not only from your neighbors but also directly from police reports.

Though live streaming from the scene of a crime can be very dangerous, getting real-time alerts to situations unfolding nearby can be life-saving by preventing people from walking into a sticky situation, or allowing them to keep an eye on a nearby fire to make sure it does not have potential to spread to their residence.

The Citizen App blog tells a story of a Philadelphia resident who was alerted to a fire near his dwelling:

Before hearing sirens, smelling smoke, or seeing flames, Citizen user ‘petz215’ received a notification.

Citizen user ‘petz215’ was getting ready to leave his South Philadelphia home for a dentist appointment on November 18th when he received the Citizen notification above.

“If there were a house fire that close to me, I would definitely already know about it,” he thought. “Sure enough, I stepped outside to see a raging fire.”

He canceled his appointment to monitor the fire and make sure it didn’t spread closer to his house.

The fire destroyed the house where it sparked and affected two neighboring homes.

“I was astonished. Not only did I find out about this nearby fire with a push notification, but there was already a live video of something that started minutes ago. I couldn’t believe how fast it happened.”

From Blog: https://medium.com/citizen/south-philly-resident-alerted-to-fire-on-his-own-block-b9dbcdca8e35

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In the few weeks I've had the app installed, I've been alerted to various incidents happening nearby including building fires, car accidents, and gunshots fired. The app tells me exactly how far away a situation is from my location, down to several hundred feet. I’m able to add friends and family to my "inner circle" to get alerts about potential situations unfolding near their real-time location as well.

If there is a dangerous situation occurring near you, it's better to be an informed citizen than not.

Download the app here:

https://citizen.com