Recent Posts

OSHA Recommends COVID-19 Cleaning for Construction Sites

9/24/2020 (Permalink)

construction workers on construction site Individuals working in construction need to be aware of OSHA safety guidelines.

With remote work spiking due to coronavirus, pushing employers to allow employees to telecommute, a surge of bay-area residents are moving to the Truckee-Tahoe area. This has lead to an increase in home building and home sales. 

Individuals working in construction and real estate need to be aware of OSHA safety guidelines.

SERVPRO follows OSHA COVID-19 guidelines for the construction workforce, including using proper PPE and EPA registered chemical cleaning agents. 

Who needs to hire professional cleaning technicians?

- Home Inspectors: Remediation for failed home inspections due to mold in the crawl space or rodent infestation.

- Real Estate Agents: Covid-19 cleaning from our "Certified: SERVPRO Cleaned" program provides official signs verifying safe homes for open houses, and more. 

- Construction Project Managers: Covid-19 Cleaning to protect the workforce.

- Building Contractors: Post-construction cleaning to finish out a project.

For more information, visit or call 1-800-321-OSHA (6742).

For COVID-19 cleaning, call SERVPRO of South Lake Tahoe, Carson City, Douglas County, and SERVPRO of Lyon & Storey Counties at 775-588-2355.

Fires in Northern California Have Caused Immense Property Damage

9/16/2020 (Permalink)

wildfire burning near street sign Fire crews scrambled to contain dozens of wildfires sparked by lightning strikes. (AP Photo/Noah Berger)

Across California, multiple fires sparked by lightning strikes have destroyed 1,890 buildings and over a million acres in August 2020. 

In wine country, the L.N.U. Lightning Complex firespread to 341,243 acres throughout five counties, including Napa and Sonoma Counties. It went on to destroy multiple homes near Lake Berryessa. Fire crews across the region scrambled to contain dozens of wildfires as the statewide heat wave continued.

Still, some local residents seemed unfazed, expressing a weary acceptance. They’re used to this. Wildfires are becoming synonymous with life in California. While those in the wine industry say fire damage to wineries and vineyards have been minimal, not everybody in wine has been fortunate.

First responders have worked tirelessly to protect the counties as best they could. Now, SERVPRO is here to help rebuild. 

If you need help with fire or smoke damage restoration, salvaging fire damaged belongings, or rebuilding after a fire, call SERVPRO at 775-588-2355.

Make Sure You Are Prepared to Weather Any Storm

9/10/2020 (Permalink)

Destroyed building after a hurricane Immense destruction can be left after a large storm, but we are here to help restore homes, businesses, and hope.

Remnants of Hurricane Laura unleashed twisters of wind and heavy rain hundreds of miles inland along the Gulf Coast, leaving a path of mangled buildings. 

The SERVPRO Disaster Recovery Team has a network of strategically positioned storm teams on standby for disasters like these. Available 24 hours a day and 365 days a year, SERVPRO professionals are prepared for the unpredictable.

SERVPRO of South Lake Tahoe, Carson City, Douglas County, and Lyon & Storey Counties is here to help in any storm. The Tahoe and Truckee areas are no stranger to heavy snowfall. Hurricanes and tornadoes may be less common in our areas but we are not immune to weather emergencies and storm damage.

Immense destruction can be left after a large storm, but we are here to help restore homes, businesses, and hope.  

According to, the peak threat for hurricane season is from August through September. 

SERVPRO of South Lake Tahoe, Carson City, Douglas County, Lyon & Storey Counties wants to help you be better informed for the hurricane season. Hazards can include inland flooding, tornadoes and destructive winds, and storm surges. 

Here are 5 things to know. 

  1. Storm surge is defined as a large amount of water generated by a storm’s wind. It is one of the leading causes of hurricane-related deaths in the USA. These surges can cause a massive amount of destruction along the coast and can travel miles inland.
  2. Flooding from heavy rain is the second highest cause of death from tropical cyclones. This can be destructive depending on the number of days rain persists after the storm has passed.
  3. Winds from a hurricane can be dangerous due to signs, outdoor furniture, or other materials that typically live outside.
  4. Tornadoes can accompany hurricanes making landfall. These tornadoes typically occur in rain bands well away from the center of the storm.
  5. Waves contain rip currents which can cause damage to structures along the coastline.

Stay safe this hurricane season.

If you need storm damage recovery assistance, call SERVPRO at (775) 588-2355.

Preventing Mold Begins with You

9/4/2020 (Permalink)

technician Do not clean or apply biocides to visible mold on porous surfaces - call SERVPRO to safely take care of mold remediation

To minimize the potential for mold growth in your building, you must: • Keep your building clean—particularly the kitchen, the bathrooms, carpets, and floors. Regular vacuuming and mopping, plus cleaning hard surfaces using a household cleaner, are all important to remove the dirt and debris that harbor mold or food for mold. Throw away moldy food immediately. • Remove visible moisture accumulations on windows, walls, ceilings, floors, and other surfaces as soon as reasonably possible. Look for leaks in washing machine hoses and discharge lines, especially if the leak is large enough for water to seep into nearby walls. If your property has them, turn on exhaust fans in the bathroom before showering and in the kitchen before cooking with open pots. Also when showering, keep the shower curtain inside the tub (or fully close the shower doors). Experts also recommend that after a shower or bath you (1) wipe moisture off shower walls, shower doors, the bathtub, and the bathroom floor; (2) leave the bathroom door open until all moisture on the mirrors and bathroom walls and tile surfaces has dissipated; and (3) hang up your towels and bath mats so they will completely dry out. • Notify your service provider about any air-conditioning or heating-system problems you discover. Make sure to replace air filters.It’s good practice to open windows and doors periodically on days when the outdoor weather is dry (i.e., humidity is below 50%) to help humid areas of your building dry out. • Promptly notify SERVPRO of any signs of water leaks, water infiltration, or mold. We will respond within the same day.  Avoiding Moisture Buildup To avoid mold growth, it’s important to prevent excess moisture buildup in your building. Failing to promptly attend to leaks and moisture accumulations on property surfaces can encourage mold growth, especially in places where they might get inside walls or ceilings. Prolonged moisture can come from a wide variety of sources, such as: • rainwater leaking from roofs, windows, doors, and outside walls, as well as flood waters rising above floor level; • overflows from showers, bathtubs, toilets, sinks, washing machines, dehumidifiers, refrigerator or air-conditioner drip pans, or clogged air-conditioner condensation lines; • leaks from plumbing lines or fixtures, and leaks into walls from bad or missing grouting or caulking around showers, bathtubs, or sinks; • washing machine hose leaks, plant-watering overflows, pet urine, cooking spills, beverage spills, and steam from excessive open-pot cooking; • leaks from clothes-dryer discharge vents (which can put a lot of moisture into the air); and • insufficient drying of carpets, carpet pads, shower walls, and bathroom floors.  Cleaning Mold If small areas of mold have already accumulated on nonporous surfaces (such as ceramic tile, Formica, vinyl flooring, metal, wood, or plastic), the Environmental Protection Agency recommends that you first clean the areas with soap (or detergent) and water and let the surface dry thoroughly. (Applying biocides without first cleaning away the dirt and oils from the surface is like painting over old paint without first cleaning and preparing the surface.) When the surface is dry—and within 24 hours of cleaning—apply a premixed spray-on household biocide such as Lysol Disinfectant®, Original Pine-Sol®Cleaner, Tilex Mold & Mildew Remover® or Clorox®Clean-up® Cleaner + Bleach.(Note two things: First, only a few of the common house-hold cleaners can actually kill mold. Second, Tilex and Clorox contain bleach, which can discolor or stain surfaces, so follow the instructions on the container.) Always clean and apply a biocide to an area five or six times larger than any mold you see—mold can be present but not yet visible to the naked eye. A vacuum cleaner with a high-efficiency particulate air (HEPA) filter can be used to help remove non-visible mold products from porous items such as fibers in sofas, chairs, drapes, and carpets—provided the fibers are completely dry. Machine washing or dry-cleaning will remove mold from clothes.  Warning for Porous Surfaces and Large Surfaces Do not clean or apply biocides to visible mold on porous surfaces such as sheet rock walls or ceilings or to large areas of visible mold on nonporous surfaces. Instead, notify SERVPRO at 775-588-2355 and we will come to your location quickly to assess the damage and our trained technicians will make sure your property is safe and professionally cleaned. 

What Are The Kinds Of Equipment Needed For Water Restoration?

8/27/2020 (Permalink)

SERVPRO tech working with water damage equipment Water Damage Restoration Equipment

SERVPRO houses many types of equipment to restore your property. In fact, our warehouse includes 27 categories including Moisture Meters, Air Movers, and Air Scrubbers to name a few.

When it comes to restoration there are dozens upon dozens of machines that are used to facilitate the process. There are some that are fairly common to all restoration processes and some that are more specific.

The first type of restoration equipment that you might come across are those items that are used in water restoration. Pumps, vacuums that remove water from carpets, shampooers to help remove sediment, and dryers are all going to be used. These machines are generally going to be larger, commercial units meant to help families and businesses get back to their buildings faster after water damage has occurred.

You will also find equipment that is used to restore a property after fire damage. This type of equipment includes machines used for water restoration, but also have more specific functions. One such piece of equipment is called an ozone machine. This will work to remove the smell of smoke from the home or business after a fire has happened. Another common tool are supports which help hold the structure up while the restoration process is taking place, allowing beams, joists, and walls to be replaced.

You may also come across smaller tools that are used in the restoration process. Most restoration services have common tools likes hammers, wrenches, and nails on hand to help with basic tasks. Restoration equipment is going to be anything that is used in the restoration process. They can run the gambit from very complicated machines that only highly trained technicians can use to tools that we all have in our tool boxes.

If your home or business is damaged, contacting a professional restoration company will be the fastest, safest, and most efficient way to get back on your feet.

Need Water Damage or Flood Cleanup Services?
Call Us Today – (775) 588-2355

Commercial Properties in the Reno/Sparks Area Rely on SERVPRO for Water Removal and Cleanup

8/21/2020 (Permalink)

person standing at desk chair in the middle of flood waters When Your Carson City Office Is Flooded, Call SERVPRO

Water or flood disasters can lead to office losses from damage to furniture and office equipment, as well as the destruction of paper records and computer files. These losses can have a significant impact on the finances of the business. The incident can also force office operations to shut down, leading to further loss of income.

To safeguard your property, you need to consult a trustworthy cleanup and restoration company. SERVPRO is a reputable company that offers efficient water damage cleanup services in an office for Sparks and Eastern Reno residents. Our restoration efforts are aimed at minimizing loss of property and returning your office to working conditions as soon as possible. "Like it never even happened."
Once we locate and stop the source of water, we can then proceed with the cleanup process. We start by inspecting the office and its contents and then determine appropriate safety and drying procedures. The inspection involves looking for water damage on the walls, cabinets, baseboards, crawl spaces, hidden areas, insulation, carpets, and other elements.
During the water damage cleanup process, office staff and any customers around should vacate the area in case of any hazards. We pay particular emphasis to safety, keeping in mind that this is still a disaster situation. When the office is clear, our technicians use appropriate pumps to extract any standing water that is two or more inches deep. Under more minor effects from water intrusion, our technicians endeavor to be unobtrusive and work around the daily operations of the business.
Our specialists then use a moisture meter to determine how far the water has traveled on the floors, ceilings, or carpets. We usually discard any pads that have sustained severe water damage. If there are any stains on the carpet, we use powerful solutions to remove them quickly before they become permanent.

To dry the office, SERVPRO technicians place air movers that facilitate rapid airflow to the wet areas – following IICRC recommendations. We also calculate equipment amperage on individual circuits to prevent overloading and then turn on the drying equipment. Once the office is dry and back to normal, we finish the cleanup by removing any resulting debris, even throughout the entire service.  
An unexpected flood or pipe leakage at your office can inhibit business and lead to loss of property. As a locally operated business, SERVPRO of Carson City / Douglas County / South Lake Tahoe / Lyon & Storey Counties is readily available to counter the water damage. Call us at (775) 588-2355.

Rely on the Trained SERVPRO Experts to Remove Hazardous Conditions from Your Property

8/14/2020 (Permalink)

sewage pipes Biohazard Material from a Broken Sewer Line Is Safely Cleaned up by SERVPRO

FEMA reports that floods are one of the most extensive water damage problems for a building. Floods cause sewage from sewer lines to back up into homes and businesses through drain pipes. The common signs within your home or business that you have a sewer problem are dirty water backing up out of a drain or the toilet, or a gurgling sound coming from the pipes. Did you know that you are responsible for the maintenance and repair of your building or sewer lines to the exterior? A sewer lateral is a pipeline between the city's main sewer line which is underneath the street of your structure to your interior drainage system.

A sewage biohazard in Carson City or Sparks can be the result of a crack, age, or blockage from plants and tree roots. Shrubbery and trees with deep roots can grow into sewer lines causing a significant amount of damage. The blockage of an underground sewer line can be the combination of city and private property trees. As a result of this, the costs of its repair is divided between the two entities. If any type of blockage occurs in sanitation lines, it will cause a back-up into your property through the floor drains, most likely in your or first level.
What to do when a sewer backup happens in Nevada:

Sewer water is defined as contaminant water and any contact with it, even if it is for a short period, is a health hazard. Contact with this type of biohazard liquid can lead to diseases and illnesses, not to mention its destruction of your valuables. Cleaning up sewer water is urgent, and it needs to be done immediately because its secondary damage is mold, mildew, contamination of household items and much more.
Steps needed to clean up a sewage backup in your home or business is best handled by a professional from SERVPRO. Biohazardous materials like feces, blood, chemicals, and bodily fluids must be handled with the personnel suited in HAZMAT gear. A wet vacuum should be used, floors and walls need to be mopped and cleaned, disinfectants must be used, and plumbing fixtures have to be flushed out. Additionally, floor coverings like carpets must be steam cleaned or removed. Repair or remove any wet or damaged wallboards and the ductwork must also be dried and sanitized.
When you need emergency help, contact SERVPRO! Our professionals have the training, the protective gear, and specialized equipment needed to clean and remediate biohazard contamination events safely. Concerning crime scene cleanup, call the experienced pros for help. We provide 24-hour emergency services.
SERVPRO of Carson City / Douglas County / South Lake Tahoe / Lyon & Storey Counties is locally owned and operated. We are here to help our neighbors, whenever you have an emergency caused by fire, water, mold, or storm damages. When an emergency occurs, call us at (775) 588-2355.

Where Stains Are Most Troublesome In Your Office

8/6/2020 (Permalink)

Stain on wall Stains and the odors they emit are one of the problems that our crews often spend the most time dealing with in a flood damage scenario

Staining is a part of most floods, especially after a storm. Water easily picks up and mixes with contaminants, many of which can then be coated in your building and on your belongings. Stains and the odors they emit are one of the problems that our crews often spend the most time dealing with in a flood damage scenario. Some materials are more prone to staining than others and can create significant problems if they have been heavily marred.

Of all flooring materials, carpeting often fares the worst in Stateline flood damage. Carpet is highly absorbent, easily picking up much of the water flowing over it, along with any contaminants inside. Some types of carpeting, and especially rugs, are prone to color bleed, spreading their color to other parts of the floor or other carpets. In many cases where water is allowed to pool for an extended period, the carpet will have to be fully replaced.

Walls get stained easily from flooding, but wallpaper is particularly vulnerable to the damage. Much like carpeting, wallpaper is more porous than most other materials. It traps water and contaminants inside. Wallpaper is harder to replace than paint, requiring another restoration process rather than a simple repainting.

Fabric Furniture
Furniture made of woven fabric is more vulnerable to extensive staining than wood, metal, or even leather counterparts. Fabrics easily pick up water and debris, often requiring unique and delicate restoration procedures, some of which may take time. SERVPRO keeps machines and knows specific techniques for the many types of fabrics found and will be able to find an effective solution for most pieces of furniture.

SERVPRO of Carson City / Douglas County / South Lake Tahoe / Lyon & Storey Counties is locally owned and known for excellent service, friendly technicians, and fast work in restoring buildings and belongings from any damages. Give us a call at (775) 588-2355 to learn more about our services or request assistance.

The 5 Simple Steps of the Restoration Process After a Fire

7/24/2020 (Permalink)

Tarping and boarding of a building Tarping and boarding services in a Douglas County home

The 5 Simple Steps of the Restoration Process After a Fire

Once you’ve been the unfortunate victim of a fire in your home, you may feel overwhelmed by events. Those feelings are normal, but there are active steps you can take to begin to put your home – and your life – back together. If you have homeowner’s insurance in Douglas County, or Lyon & Storey Counties, you will be far better off if you leave the fire cleanup process to an experienced, professional smoke cleaning and soot damage restoration company. Once you contact them, they have a precise order to ensure your home is returned to the original condition:

  • Inspect and assess the damage.
  • Board up and tarp to prevent further damage.
  • Water removal and drying.
  • Removal of soot and smoke residue.
  • Final cleaning and sanitizing.

Inspection and Assessment

The company will send out a team of professional inspectors to determine the best course of action and what tools they need to complete the job. During the fire cleanup process, they will determine if wiring and pipes have been impacted, the extent of smoke damage and any hazardous conditions.

Board-Up and Tarping

The immediate priority after a fire is to prevent any further damage. Boards and tarps provide an excellent barrier to elements and would-be thieves.

Water Removal and Drying

Air circulation equipment, including fans and negative pressure devices, will speed up this essential step. Dehumidifiers are also used to get the moisture out of walls and flooring as fast as possible. Then a further assessment is made to determine what can be saved and what must be replaced.

Soot and Smoke Cleaning

This takes specialized equipment and techniques that experienced fire cleanup personnel have to complete the job. Done correctly, the odor of smoke should be completely eliminated.

Cleaning and Sanitizing

All exposed surfaces and personal items that were smoke and soot damaged will be restored or replaced during the final fire cleanup process. Air scrubbers and fogging devices may also be used. Once complete, a home in Douglas County, Nevada can be just as beautiful as it was the day you moved in!

Call SERVPRO at (775) 588-2355 if you have any questions.

Moisture Control For High Risk Buildings

7/15/2020 (Permalink)

mold spores under magnifying glass EPA Mold Remediation in Schools and Commercial Buildings Indoor Air Quality Publication

In 2008 the EPA published Mold Remediation in Schools and Commercial Buildings which outlines the importance of proper structural drying to avoid mold growth especially in "high risk" buildings including schools and commercial buildings.

In the article the EPA suggests, "It is impossible to eliminate all mold and mold spores in the indoor environment. However, mold growth can be controlled indoors by controlling moisture indoors".  

The most effective way to control moisture indoors is to:

  • Fix plumbing that cause frequent leaks.
  • Stay mindful of wet spots caused by reoccurring condensation.
  • Keep HVAC drip pans flowing properly by clearing any obstructions and maintaining them regularly.
  • Ensure dryers are vented to the outside.
  • Maintain indoor humidity to 30-50% where possible.
  • Immediately clean and properly dry any wet areas.
  • Do not let building foundations remain wet for prolonged periods of time.
  • Have a remediation plan or Emergency Ready Profile on hand from SERVPRO to be prepared to quickly and effectively remediate any water damages.

The EPA also recommends in their publication: 

"The Key to Mold Control is Moisture Control!

  • When addressing mold problems, don’t forget to address the source of the moisture problem, or the mold problem may simply reappear!

  • Remember to check for high humidity and condensation problems as well as actual water leaks, maintenance issues, and HVAC system problems.

  • Protect the health and safety of the building occupants and remediators. Consult a health professional as needed. Use PPE and containment as appropriate when working with mold."

Always consult with a licensed remediation company, like SERVPRO of South Lake Tahoe, Carson City, Douglas County, and Lyon & Storey Counties at (775) 588-2355 if you suspect you have a moisture problem or had a recent water loss.