Recent Posts

Checking in on Fire Safety Measures in the Carson City Area

11/26/2020 (Permalink)

fire extinguisher Check that the fire extinguisher in your home is up to date. Having one in the house that is in usable condition can help stop the spread of fire.

SERVPRO Technicians Can Provide Fire Prevention Tips for Your Home

Preventing fire damage is far easier than cleaning up after it, so your primary concern should always be to secure your home against future disasters. Ultimately, the biggest mistake most people make is in maintenance. It can be difficult to make sure that every fire safety measure in your home is working at full capacity, but the effort is worth it to avoid disaster. Many of SERVPRO's recent calls could have been avoided if the homeowner put in place the appropriate preventative measures, and resultingly, we hope that these reminders might help local residents to prevent fires in the future. 
 
Smoke Detectors 
 
Inadequate smoke detectors are one of the most costly contributors to fire damage in Carson City. Many people are content just to replace smoke detector batteries every year or two when the devices start beeping. However, this is not enough to make sure that they are up-to-date and working as intended. If the devices stop working entirely, you may forget they even exist as they fail to beep on their irregular schedule. At least once a year, go through your home and make sure all your smoke detectors are working and free of damage. 
 
Fire Extinguishers 
 
Not all fire extinguishers are created equal. Some are based on ineffective and dangerous water solutions that are weak against big fires and inflammatory for some electrical fires. Others have short lifespans and require replacement by dates long enough in the future that most people forget entirely. Make sure your fire extinguishers are modern, undamaged, and well-constructed to keep small fires from growing into much larger ones. 
 
Fire Audits 
 
Having a certified company like SERVPRO come to inspect your home for fire safety irregularities can be one of the best ways to identify obscure problems or unseen risks. Our training and equipment help us to identify problems you might not even know you have. Contact one of our representatives to learn more about what we can do to help in this regard. 
 
SERVPRO of Carson City / Douglas County / South Lake Tahoe is ready around the clock to get to your home and begin fire damage restorations after a disaster. Call us for expert service at (775) 588-2355.

Flood Damage Caused by Malfunctioning Garbage Disposal in Reno, Nevada

11/17/2020 (Permalink)

disposal unit Improperly used garbage disposal units can clog and flood your kitchen. Call SERVPRO after this occurs to help prevent any subsequent mold!

SERVPRO Technicians Have Dealt with Damage From Many Types of Appliances

Almost everyone has done it – crammed things into that obnoxious garbage disposal. Some people tend to think that garbage disposals can gobble up anything you can throw in them, when in reality, they can only handle light food residue. Garbage disposals are not built for large chunks of food like many homeowners hope. Heavy food buildup can exhaust the disposal blades or even send whole pieces of food into your drainage system, which clogs it down the pipelines and could create flood damage in your home. If this happens to you, you will need professional help right away, like our team at SERVPRO. 

If you know how to properly take care of your garbage disposal in your South Lake Tahoe home, you can avoid flood damage from clogging up your disposal and pipelines. Below, you will find tips for keeping your garbage disposal healthy. 

Grease – Never drain grease, even with hot water, down your drains, especially one which is connected to your garbage disposal. This is the most common misconception of homeowners when it comes to drains. Hot water will only cause the grease to run and clog further down your pipes. 

Potatoes – Peel your potatoes over a garbage can instead of your garbage disposal. You will otherwise be making mashed potatoes in your drain. 

Grains – Not every food group can go down the drain, especially grains. Bread will expand when it gets wet, which in turn will cause clogs to form. 

Large or Foreign Objects – Things like plastic forks, bones, leaves and most other like things should not go down the drain of your disposal. 

Cold Water and Dish Soap – Run the cold water and use dish soap while running your disposal for a few minutes every week. This will clean the blades, stop rust, and allow your disposal to last longer. 

When catastrophe does strike, and your garbage disposal causes flooding in your home, it is essential that you get in touch with our technicians at SERVPRO right away. The longer the damage is allowed to sit, the more damage you will have to deal with and pay for. Plus, hazardous mold can begin to grow after just a day or two. 

SERVPRO of Carson City/Douglas County/South Lake Tahoe has someone ready to take your call whenever you need us, day or night. Therefore, don’t hesitate to call us at (775) 588-2355 right away when your garbage disposal causes flooding in your home.

Mold Can Infect Even The Cleanest Properties

11/12/2020 (Permalink)

clean room Mold infestations can affect even the cleanest properties.

Certified Professionals at SERVPRO Will Make Sure That Your Remediation Process is Done Correctly

Mold is present in almost every location, both indoors and outside. Mold has many different varieties, and while some are harmless, others can cause health effects. Mold comes in many different colors, and most will discolor the surfaces that the mold is found growing on. If left alone and not remediated, mold will not only discolor surfaces, but it will also begin to decompose and eat away at the material it is located on. 

Mold Could be in Your Home – Here is What You Can Do About It

While mold produces a very strong musty odor that can be very disagreeable, it is not necessarily the sign of a dirty home. Because mold is found almost everywhere, any home can become the victim of a mold infestation. Mold does not need dirt and filth to survive, but rather moisture is required. If you smell a musty odor or find mold itself growing somewhere in your Bijou home causing mold damage, there's no reason to be embarrassed by it. Rather, you should call us to begin the process of restoring your home to lower levels of humidity and to start the remediation process. 

When you discover mold, it is important not to disturb it. Do not touch it or blow on it. This is because mold creates spores that are sent out into the air when it is disturbed by the wind, even small gusts. Shut off any water lines that may be leaking into the area. Then you can remove any water or condensation you find present near the mold, taking care to use rubber gloves. These, and any cleaning cloths you use should be disposed of in a plastic bag that you tie closed when you are done. Absorbent cloths are best to use. 

SERVPRO Professionals and Technicians Use the Latest in Technology 

We use the latest devices to determine where mold is likely to grow in your home's interior, coupled with the latest developments in remediation processes. We assess, extract the mold, and complete the drying process. We then assess again to ensure that drying has been complete in scope. 

Part of these assessments will include examining the surfaces the mold was present on for deterioration. Materials in your home that have become deteriorated need to be removed and replaced. These repairs will further reduce the chances of mold recurring. Leaking water lines and other sources of water and moisture will also be repaired. 

Mold Damage Remediation is Most Effective with Water Extraction and Drying 

Without control of the water that has caused the mold problem, mold can quickly return. Mold does not require large amounts of water to survive. When the water source is discovered and repaired, remaining moisture cannot be left to simply dry up on its own. It must be evaporated so that it will no longer be present. Moisture can deteriorate many materials in your home, even after the mold has been remediated. Damage caused by mold and water should be removed and repaired. This will protect surrounding structures from future damage. 
 
For Mold Damage Repair and Mold Remediation, Call Us for Fastest Service 

We are available 24/7 to answer your call at SERVPRO of Carson City, Douglas County, and South Lake Tahoe at (775) 588-2355. We will send a professional team to assess your mold damage problem and explain to you what exactly needs to happen in your unique situation.

How Fast Can Water Ruin Walls?

11/4/2020 (Permalink)

water damaged walls and ceilings Water trapped in your walls can cause severe damage to untreated framing materials, insulation, and lead to corrosion, rot, and mold growth.

Lingering Water Can Result in Structural Issues If Not Addressed Quickly

After locating water damage in your home, you might not be aware of how dangerous it is to ignore the problems you find. Even with just a little moisture trapped in your home, significant issues can develop that compromise the structural integrity and overall condition of your working or living environment.  

With the help of an expertly trained professional, you can defeat the water damage present in your building. The right company provides you with quality personnel, advanced equipment, and access to resources you likely do not have on your own. This gives you a better opportunity to protect your investment and provide for your family.

Within days, water can do major damage that you cannot see. 

Water trapped in your walls can cause severe damage to untreated framing materials, insulation, and lead to corrosion, rot, and mold growth. You should always assume wherever water damage occurs, or a leak happens, that mold growth is not so far away. SERVPRO can send IICRC-industry certified technicians to your home that understand how water and mold act, giving you a plan of action that helps you take care of even the worst problems.

Compromised structural integrity severely impacts the value of your home. However, you can minimize any losses you experience by having a trained professional clean and dry your home after water incidents occur. Our restoration representatives can help you understand which steps to take, remove any standing water with the proper extraction, drying, and cleaning equipment and help your home become liveable again, "Like it never even happened."

We repair the damage caused by water emergencies.


Because of our proximity to your area, 24-hour emergency services are available year-round. We give you access to the help you need, whenever you need it by proudly supplying quality water damage restoration throughout our community. Whether you have a faulty appliance, damage caused by leaky or broken pipes, weather-related water problems, or something as terrible as a flood, we can help.

Advantages of catching water damage early:

Failure to attend to water damage can lead to mold growth, electrical hazards, and cause costly losses to your property. That means such incidents are stressing and the best line of action to take is to work with a team of restoration experts as you try to get your business or home back to its former state.

It is vital for any Douglas County resident to act within 48 hours from the time the water event took place.

When our technicians arrive at your property to address water damage, we immediately do a site inspection. With the help of specialized devices, we are in a position to determine the magnitude of the problem. By using moisture meters and infrared cameras, we can detect any hidden moisture in ceilings, walls, and floors. The inspection also helps us to find out salvageable contents, items that need replacement. With all these details, we formulate an appropriate restoration plan.

The Water Extraction Process


During the water extraction process, our team can use pumps and truck-mounted systems to remove deep standing water. If we notice that the water has gone through your carpet or padding, we lift it and dry it separately or discard it when necessary. After removing the water through extraction and drying the site, there are chances of the structure having high humidity. When the humidity is high, there are chances of secondary water damage -like mold growth - taking place once condensation takes place. To prevent that, we perform dehumidification with the help of Desiccant Dehumidifiers and Refrigerant Dehumidifiers.

Water can cause organic items to rot and emit odors. When there are strong odors at the site, our technicians may decide to perform ozone deodorization. We perform the process using ozone deodorizers which are machines that produce ozone, which breaks the molecular formula of the odors thus freshening up the area.


SERVPRO of Carson City, Douglas County, South Lake Tahoe, Lyon & Storey Counties stands ready to assist homeowners with professional water damage restoration, cleaning, and deodorization services you can trust.

Give our offices a call, today. (775) 588-2355

Help Prevent Flooding With These 3 Landscaping Features

10/28/2020 (Permalink)

A beautiful green residential yard Level your yard to keep floodwater out!

Protective Landscaping Features

Rain can be a welcomed sight, but a flooded yard is not. To keep your lawn from becoming a swamp, here are three landscaping features to help you disperse outside flooding.

A Driveway Built for Drainage
The two most commonly used materials for driveways are concrete and asphalt. These pavements don’t allow water to seep into the ground. This creates a lot of runoff with nowhere to go. Here are some ideas for getting good rain drainage when installing a driveway:

Channels on sides of concrete/asphalt driveways to catch and redirect runoff
Covered drains in-between concrete slabs to let water slip through and absorb into the ground
Paving stones with spacing for water seepage as a pleasingly aesthetic alternative
Gravel as a classic, budget-friendly option

By making wise design choices, you can build a driveway that helps prevent outside flooding.

A Leveled Yard
Keep floodwater out by leveling your yard. Low areas in yards are where flooding happens most. Fill them in with topsoil to keep water from pooling. The high points of your yard should be around your home and then gradually slope away, keeping storm runoff from your foundation. Low points near the house can lead to water in your basement. If this happens, call your local storm damage experts and ask for future prevention advice during your assessment.

A Strategically Placed Swale
A swale is any type of “ditch” that redirects rainwater away from your home. It is often integrated into lawns as a water feature. A swale does not only move rainwater but slows it down and allows it to seep into the ground. Planting shrubs along its edges and laying stones in the bottom of a swale helps it slow and disperse water even more.
Making smart design decisions and preparing for the storm season in Carson City, Nevada, will help you prevent outside flooding and enjoy your lawn, even after heavy rain.

Choosing the Right Fire Extinguisher

10/22/2020 (Permalink)

fire extinguishers There are several different types of extinguishers, designed for various types of fires

For homeowners in Carson City, Nevada, keeping the home and everyone in it safe is a top priority. While hopefully, a fire doesn’t break out, fire preparedness is an essential component of staying safe and knowing what to do. A key tool in defending against fire is a fire extinguisher, but choosing the right one isn’t always easy.

Types of Extinguishers

When it comes to avoiding a fire from spreading, an extinguisher is the first line of defense. If the flames are already too much, immediate evacuation should take place. For handling small fires, the right extinguisher needs to be used. The wrong one has the potential to fan the flames. Below are the types available and what they are designed to put out.

Class A: Common combustible materials, such as cloth, wood, and paper.
Class B: Flammable liquids, such as grease, gasoline, oil, and oil-based paints.
Class C: Electrical equipment and appliances.
Class D: Flammable metals.
Class K: Oils and animal fat used in cooking.

For homeowners, the best to have around the home are A, B, or C. A combo of those is also available, which will be listed on the label. If your kitchen is a busy place and food is always being prepared, it may be worth considering having a Class K to help put out grease fire.

Choosing the Right One
A fire extinguisher also comes in different sizes, from 10 pounds to 2 pounds. That weight indicates the amount of chemical inside, not the weight of the canister. In many cases, going bigger is better, especially in garages, but it may be too heavy for indoor use. A 5-pound extinguisher near the laundry room and kitchen are a common choice. Ease of use and storage is also a consideration. Some are available with a hose and disposable, while others are rechargeable. Many come with mounting hardware, ensuring that stay in a secure, stable location.
Regardless of what is best for your home, having an extinguisher provides a little extra peace of mind.

Using Your Extinguisher

Once you have picked the right extinguisher, you can follow the P.A.S.S. technique to put out the fire. First, pull the pin and break the seal. Next, aim the extinguisher's hose or nozzle at the base of the fire. Then squeeze the handle to release the chemical or water onto the fire. Finally, sweep the fire extinguisher from side to side until the flames are gone.
Even a small blaze can cause major damage to your home. Thankfully, SERVPRO can assist with house repairs once flames have been extinguished.

Call SERVPRO of Carson City, Douglas County, South Lake Tahoe, Lyon & Storey Counties if you have a fire or any fire-related questions! 775-588-2355

Our Cleaning Program is Designed With Your Business In Mind

10/15/2020 (Permalink)

Certified: SERVPRO Cleaned window emblem Certified: SERVPRO Cleaned emblems let your customers know you are keeping the highest standard of clean.

Our New CSC Program

Certified: SERVPRO Cleaned 

It is not uncommon to think of a cleaning service as a janitorial service. After all, to many of us, that is what it is- right? Well, SERVPRO is here to change the mindset of what "cleaning" truly is. Our Certified: SERVPRO Cleaned program offers the benefits that go beyond typical janitorial services. 

1) We Consult With You-

This is a tailored cleaning program to meet your needs. Right down to the details of your business- we make it work for you and what you need!

2) Clean-

This is proactive and COVID-19 emergency response cleaning. SERVPRO of Douglas County, Carson City, South Lake Tahoe, Lyon & Storey Counties is trained in bio-hazard cleaning, decontamination for porous and non-porous surfaces, and adhering to the CDC standards. We use EPA approved, hospital grade products, and have been in this industry for over 50 years.

3) Certify- 

Committed to cleaning from your employees to your consumers. Reassurance for yourself, your business, and your clients is important to us. With our "Higher Standard of Clean" touchpoints, we include window emblems, signage, digital footprints, and more. 

When you think of Clean, think of Certified: SERVPRO Cleaned.  

There is no job too big for SERVPRO! With the largest footprint for restoration companies in the world, SERVPRO has you covered. Call the professionals for a consultation.

775-588-2355

Do You Know About Our IAQ Services?

10/5/2020 (Permalink)

blue smoke Air quality is important for overall health.

It is no secret that our region has been suffering a dangerous decline in air quality due to the severe California fire conditions.  Did you know you can get help with air quality improvements in your business or home?

After an emergency, you might not be able to immediately return to assess damages to your property because there may be hazardous conditions such as poor air quality. These conditions don't just affect fire damaged property, though. Smoke from outdoor fires fan reach as far as other states with the help of wind. Though the fire may been extinguished, the lingering effects could potentially threaten those without the appropriate training and personal protective equipment. Our team of professionals can arrive quickly to address these concerns and help mitigate other losses on your property such as smoke damage if you are closer to the fires.

IAQ stands for indoor air quality, which is something people may not automatically think about when dealing with fire damage.

Airborne hazards and fire odor control are among main concerns for property owners. While much of the initial stage is assessing the full scope of damage in order to state the needs of the insurance provider that offers coverage for your building, we can also begin the steps necessary to overcome potentially hazardous conditions, noxious odors, and debris or particulates circulating in the environment.

Cleaning up the atmosphere throughout the property and improving indoor air quality requires several pieces of equipment strategically placed throughout the building. Our air scrubbers and hydroxyl generators can both be useful in this situation, as they trap particulates, debris, and smoke residue as small as 0.3 microns. The longer these machines run, the cleaner the air within the building becomes.

Overcoming lingering foul odors from smoke and fire is another concern because it can make restoration work challenging for our technicians and others that could be in the building throughout this process. Often the best approach to permanently eliminating or substantially reducing odors present after a fire or residual from a nearby forest fire is with the use of thermal foggers. These machines release a dense chemical compound that neutralizes foul odor molecules on contact.

While odors and environmental hazards might not be as visually obvious as severe structural damage, they are a factor that needs to be addressed as promptly as possible. Our Truckee/Tahoe area fire restoration specialists have the tools and expertise to overcome all hurdles encountered in returning your property to pre-fire and healthy air quality conditions. Give us a call today at 775-588-2355

OSHA Recommends COVID-19 Cleaning for Construction Sites

9/24/2020 (Permalink)

construction workers on construction site Individuals working in construction need to be aware of OSHA safety guidelines.

With remote work spiking due to coronavirus, pushing employers to allow employees to telecommute, a surge of bay-area residents are moving to the Truckee-Tahoe area. This has lead to an increase in home building and home sales. 

Individuals working in construction and real estate need to be aware of OSHA safety guidelines.

SERVPRO follows OSHA COVID-19 guidelines for the construction workforce, including using proper PPE and EPA registered chemical cleaning agents. 

Who needs to hire professional cleaning technicians?

- Home Inspectors: Remediation for failed home inspections due to mold in the crawl space or rodent infestation.

- Real Estate Agents: Covid-19 cleaning from our "Certified: SERVPRO Cleaned" program provides official signs verifying safe homes for open houses, and more. 

- Construction Project Managers: Covid-19 Cleaning to protect the workforce.

- Building Contractors: Post-construction cleaning to finish out a project.

For more information, visit www.osha.gov/coronavirus or call 1-800-321-OSHA (6742).

For COVID-19 cleaning, call SERVPRO of South Lake Tahoe, Carson City, Douglas County, and SERVPRO of Lyon & Storey Counties at 775-588-2355.

Fires in Northern California Have Caused Immense Property Damage

9/16/2020 (Permalink)

wildfire burning near street sign Fire crews scrambled to contain dozens of wildfires sparked by lightning strikes. (AP Photo/Noah Berger)

Across California, multiple fires sparked by lightning strikes have destroyed 1,890 buildings and over a million acres in August 2020. 

In wine country, the L.N.U. Lightning Complex firespread to 341,243 acres throughout five counties, including Napa and Sonoma Counties. It went on to destroy multiple homes near Lake Berryessa. Fire crews across the region scrambled to contain dozens of wildfires as the statewide heat wave continued.

Still, some local residents seemed unfazed, expressing a weary acceptance. They’re used to this. Wildfires are becoming synonymous with life in California. While those in the wine industry say fire damage to wineries and vineyards have been minimal, not everybody in wine has been fortunate.

First responders have worked tirelessly to protect the counties as best they could. Now, SERVPRO is here to help rebuild. 

If you need help with fire or smoke damage restoration, salvaging fire damaged belongings, or rebuilding after a fire, call SERVPRO at 775-588-2355.