Recent Posts

Campfire Safety During Drought Season

5/18/2022 (Permalink)

campfire Find out if the campground has an existing fire ring or fire pit. Remember: If it’s too hot to touch, it’s too hot to leave. "Pack in, Pack out."

The dry season is upon us!

While it is always important to stay safe when making a fire, it is especially helpful to know these safety tips when chances for a forest fire are higher due to drought.

For your safety and the safety of others, implement these safety tips on how to pick a good camping spot, prepare a fire, and extinguish it properly.

How to Pick a Campfire Spot

  1. Find out if the campground has an existing fire ring or fire pit.
  2. DO NOT build a campfire if the campground, area, or event rules prohibit them.
  3. Take wind, and its direction, into account when choosing the site. Choose a spot that’s protected from gusts.
  4. DO NOT build a campfire in hazardous, dry conditions.
  5. If there is not an existing fire pit, and fire pits are allowed, choose a site at least 15 feet from tent walls, shrubs, trees, or other flammable objects. Beware of low-hanging branches.
  6. Choose an open, level location away from fuels such as logs, brush, or decaying leaves.

How to Prepare your Campfire Pit

  1. Clear a 10-foot-diameter area around the site. Remove any grass, twigs, leaves, and firewood.
  2. Dig a pit in the dirt, about a foot deep.
  3. Surround the pit with rocks.

How to Build Your Campfire

  1. Gather three types of wood from the ground always. Never cut whole trees or branches, dead or alive. Live or fresh materials won’t burn, and you’ll be damaging the forest. Dead standing trees often are homes for birds and other wildlife.
    1. Tinder: Small twigs and dry leaves grass and needles.
    2. Kindling: Sticks smaller than 1″ around.
    3. Fuel: Larger pieces of wood. Keep these stacked upwind, away from the fire.
  2. Make sure you have a source of water, a bucket, and a shovel nearby at all times.
  3. Loosely pile a few handfuls of tinder in the center of the fire pit.
  4. Ignite the tinder with a match or lighter.
  5. Wait until the match is cold, and discard it into the fire.
  6. Add kindling and fuel, the larger firewood, as it grows and to keep it going.
  7. Keep the fire small and under control.

How to Extinguish your Campfire

  1. If possible, allow the wood to burn completely to ash.
  2. Pour plenty of water on the fire. Drown ALL material, not just the visibly red material. Pour until hissing sounds stop.
  3. If you do not have water, stir dirt or sand into the embers with a shovel to bury the fire.
  4. With your shovel, scrape any remaining sticks and logs to remove any embers. Make sure that no embers are exposed and still smoldering.
  5. Continue adding water, dirt, or sand and stirring with a shovel until all material is cool.
  6. Remember: If it’s too hot to touch, it’s too hot to leave. "Pack in, Pack out." It is your responsibility to pack out everything that you packed in, including any trash.

For professional fire damage services, or fire safety tips, SERVPRO of Carson City, Douglas County, South Lake Tahoe, Reno East, and Lyon & Storey Counties is here to provide 24/7 services. Call us at (775) 588 - 2355, or visit our website for more information.

Firefighter Appreciation Program - Donating to First Responders

5/12/2022 (Permalink)

Firefighters SERVPRO is proud of our Firefighter Appreciation Program and our support of the First Responders Children's Foundation. Thank you, firefighters!

One year ago, SERVPRO® announced our Firefighter Appreciation Program which is a $100,000 donation to First Responders Children’s Foundation

We partnered with Northern Trust to honor first responders at the PGA TOUR event!

 June of 2021, more than 1,900 SERVPRO franchise owners across North America gave back to first responders in honor of the 20th anniversary of 9/11.

SERVPRO gave back in two ways. We partnered with Northern Trust, the primary sponsor of THE NORTHERN TRUST PGA TOUR event, at the Liberty National Golf Course in Jersey City, New Jersey, to launch the Firefighter Appreciation Program.

The program, created to honor first responders, provided free admission, as well as a dedicated venue on-site and special amenities to help ensure an enjoyable weekend at the tournament.

“Each and every day, SERVPRO’s 16,000-plus teammates witness the admirable work brave first responders perform as they rush into a disaster while others rush out,” SERVPRO CEO Rick Isaacson said.

“It’s only after these acts of bravery by those selfless men and women that our SERVPRO teammates can step in to mitigate the water and fire damage and begin the task of reconstructing the homes, businesses, and lives of those affected.”

Secondly, SERVPRO announced its support of the First Responders Children’s Foundation. FRCF provides financial support to children and families who have lost a parent in the line of duty or who are enduring hardship due to tragedy. FRCF also funds educational programs operated by first responder organizations that benefit children and the communities in which they live.

To kick off our relationship with FRCF, SERVPRO donated an initial $100,000 to support FRCF’s mission.

“As CEO, I cannot overstate how proud SERVPRO is to present the Firefighter Appreciation Program or how excited we are to announce our support of the First Responders Children’s Foundation. We applaud the foundation’s work, and we are proud to support the children and families of first responders,” Isaacson said.

Sparks, TRIC, and East Reno Commercial Building Fire Damage Cleanup

5/5/2022 (Permalink)

Commercial Property Fire Damage - We are Here to Help! SERVPRO can provide services to prevent further damage, help determine which items can be restored and rebuild your property completely.

Fire damage can have a devastating effect on local businesses.

SERVPRO is here to help, providing emergency and rebuild services to local property owners and managers in Sparks, TRIC, East Reno, Douglas County, and more.

Fires cause massive amounts of damage, destroying structural materials, and business items, and bringing massive amounts of water damage, toxic chemicals, harmful soot pollution, and unhealthy smoke levels to your property. First Responders often extinguish the flames quickly, but soot and smoke move more rapidly. The moment authorities permit you to reenter your building, the clock begins ticking on successful property restoration. SERVPRO of Douglas County, South Lake Tahoe, Carson City, and Lyon & Storey Counties understands the need for speed and assigns skilled technicians to your job within hours of your first call.

COMMON TYPES OF COMMERCIAL FIRE DAMAGE

    •    Burnt Structure; framing, roofing, doors, drywall, flooring, and cabinets
    •    Office Property and Equipment; furniture, supplies, and appliances
    •    Soot and Smoke Damage; HVAC unit, surfaces, air quality
    •    Odor; smoke and toxic chemicals from damaged structure and contents
    •    Water Damage; results of fire suppression system and local Fire Department efforts
    •    Mold Damage; water damage left untreated can quickly cause mold growth

Smoke and soot damage are especially invasive attacking every space of your commercial property, including areas far from the actual fire. The residue from the fire travels in the air, coating surfaces. This debris must be removed before it begins etching, distorting, discoloring, and disintegrating wood, carpeting, fabric, drywall, plastic, metal, and glass.

CONSIDER CLEANUP REQUIREMENTS: SERVPRO can provide services to prevent further damage, and help determine which items can or cannot be refurbished and which structural elements do and do not need to be repaired or replaced.

SERVPRO is here to help repair commercial fire disasters

    1.    Secure your business site including board up and tarping services
    2.    Protect areas unaffected by the fire with barriers and storage if necessary
    3.    Assess the affected areas for a full scope of damages
    4.    Take a detailed inventory of damaged property and materials
    5.    Detect, neutralize, and remove harmful gases and toxic materials
    6.    Determine the best cleaning, repair, and restoration solutions for your property
    7.    Restore, replace and repair building materials with our skilled building/restoration teams

SERVPRO has the training, experience, and equipment to handle large commercial fire damage emergencies. Whether your fire emergency occurs in a restaurant, motel, public, or office building, our crew will assess the damage in each room and plan proper procedures, using dry or wet cleaning strategies matched to the character of the residue found and the materials affected. Systematically, SERVPRO progresses through your business, room by room, to assure that all harm is reversed and the corrosive soot and smoke are permanently eliminated.

We answer the phone, ready to help with your property damage

As a leader in property damage restoration and repair services, we have helped countless families and businesses through very unpredictable and devastating residential and commercial property losses. We understand you may not know what to do in a disaster situation; SERVPRO can help by responding faster with professionals who can help you through the restoration process.

SERVPRO offers a Custom “EMERGENCY READY PROFILE” Preparation Service; one of our professionals will come to your commercial property and assess your proper emergency service solution, should you ever have a disaster in the future. The preparation process is quick and easy and makes the aftermath of a disaster simple because all the details are assessable to our staff and technicians should you need us. The emergency ready profile also helps your staff know what to do in the event of an emergency, and where important safety items are located. We provide this service free of charge, so call us today at (775)-588-2355.

Fire Damage Cleanup in Douglas, Lyon & Storey Counties

4/25/2022 (Permalink)

Commercial Property Fire Damage - We are Here to Help! SERVPRO can provide services to prevent further damage, help determine which items can be restored, and rebuild your property completely.

Fire damage can have a devastating effect on local businesses.

SERVPRO is here to help, providing emergency and rebuild services to local property owners and managers in Douglas County, Lyon County, Storey County, and more.

Fires cause massive amounts of damage, destroying structural materials, and business items, and bringing massive amounts of water damage, toxic chemicals, harmful soot pollution, and unhealthy smoke levels to your property. First Responders often extinguish the flames quickly, but soot and smoke move more rapidly. The moment authorities permit you to reenter your building, the clock begins ticking on successful property restoration. SERVPRO of Douglas County, South Lake Tahoe, Carson City, Reno East, and Lyon & Storey Counties understands the need for speed and assigns skilled technicians to your job within hours of your first call.

COMMON TYPES OF COMMERCIAL FIRE DAMAGE

    •    Burnt Structure; framing, roofing, doors, drywall, flooring, and cabinets
    •    Office Property and Equipment; furniture, supplies, and appliances
    •    Soot and Smoke Damage; HVAC unit, surfaces, air quality
    •    Odor; smoke and toxic chemicals from damaged structure and contents
    •    Water Damage; results of fire suppression system and local Fire Department efforts
    •    Mold Damage; water damage left untreated can quickly cause mold growth

Smoke and soot damage are especially invasive attacking every space of your commercial property, including areas far from the actual fire. The residue from the fire travels in the air, coating surfaces. This debris must be removed before it begins etching, distorting, discoloring, and disintegrating wood, carpeting, fabric, drywall, plastic, metal, and glass.

CONSIDER CLEANUP REQUIREMENTS: SERVPRO can provide services to prevent further damage, and help determine which items can or cannot be refurbished and which structural elements do and do not need to be repaired or replaced.

SERVPRO is here to help repair commercial fire disasters

    1.    Secure your business site including board up and tarping services
    2.    Protect areas unaffected by the fire with barriers and storage if necessary
    3.    Assess the affected areas for a full scope of damages
    4.    Take a detailed inventory of damaged property and materials
    5.    Detect, neutralize, and remove harmful gases and toxic materials
    6.    Determine the best cleaning, repair, and restoration solutions for your property
    7.    Restore, replace and repair building materials with our skilled building/restoration teams

SERVPRO has the training, experience, and equipment to handle large commercial fire damage emergencies. Whether your fire emergency occurs in a restaurant, motel, public, or office building, our crew will assess the damage in each room and plan proper procedures, using dry or wet cleaning strategies matched to the character of the residue found and the materials affected. Systematically, SERVPRO progresses through your business, room by room, to assure that all harm is reversed and the corrosive soot and smoke are permanently eliminated.

We answer the phone, ready to help with your property damage

As a leader in property damage restoration and repair services, we have helped countless families and businesses through very unpredictable and devastating residential and commercial property losses. We understand you may not know what to do in a disaster situation; SERVPRO can help by responding faster with professionals who can help you through the restoration process.

SERVPRO offers a Custom “EMERGENCY READY PROFILE” Preparation Service; one of our professionals will come to your commercial property and assess your proper emergency service solution, should you ever have a disaster in the future. The preparation process is quick and easy and makes the aftermath of a disaster simple because all the details are assessable to our staff and technicians should you need us. The emergency ready profile also helps your staff know what to do in the event of an emergency, and where important safety items are located. We provide this service free of charge, so call us today at (775)-588-2355.

Professional Deep Cleaning For Your Commercial Property

4/19/2022 (Permalink)

PPE on an employee sanitizing a space Our SERVPRO technicians sanitize commercial properties with the highest quality products and years of experience.

There has never been a better time to re-evaluate your cleaning policies and procedures. Whether it's an office, residential building, or your place of business, cleanliness is one of the highest priorities.

Here's how to find a professional cleaning service.

Find a Trusted Professional Cleaning Service

Professional cleaners are in high demand because of. If you are going to trust a professional cleaning service, you need to be sure they are qualified for the job. 

Look for a service that has experience cleaning spaces like yours. A company specializing in individual homes may not be the right choice for your office building or vice versa.

Read reviews for the cleaning service before hiring them. If other people have had a good experience, chances are you will too.

Make sure the professional cleaning service has procedures with regard to PPE and other precautions when entering your space. Most services now have clear guidelines on protection for safety and the sanitation of the property.

One-time cleaning is not going to be enough. Talk with the cleaning service about setting up a regular cleaning schedule weekly or bi-weekly. This is separate from regular janitorial services!

Be Proactive

A professional cleaning service will make a big difference in the safety of your workplace. But it doesn't mean that you can be complacent about other sanitation measures.

In between cleanings, you should clean surfaces, including door handles or elevator buttons. Any surface that people could potentially come in contact with should be disinfected to prevent illness. 

Promote handwashing in bathrooms and kitchens. You can use sticky notes, posters, or any other signage that might be helpful to remind people to wash their hands.

Keep sanitizing agents available in areas where handwashing may not be convenient.

If you are looking for a reliable cleaning service, contact us today at (775) 588-2355. 

Bear-proofing Your Home Prevents Great Damage

4/13/2022 (Permalink)

black bear Bear Break-ins can cause a lot of damage. Do your part to keep yourself and your home safe.

As a damage restoration company, we are here not only to repair the damage but to help you prevent damage to your home or business.

One type of damage specific to our area is bear break-ins. If this happens to you, there are steps you should take to stay safe. We want to give you tips to help prevent the damage a bear could cause, but if you do have property damage due to a bear break-in, we can help.

Do your part to protect your home and property by preventing conflicts with bears.

Many bears enter homes through an unlocked or open door or window, so make sure to close and lock all windows and doors when you leave the house, especially at night.

If you must leave downstairs windows open, install sturdy grates or bars. Screens don’t keep out bears. Keep garage doors and windows closed and locked at night and when you’re not home. Don’t leave your garage door open when you’re not outside. Install extra-sturdy doors if you have a freezer, refrigerator, pet food, or other attractants in your garage.

Keep car doors and windows closed and locked if you park outside. Make sure there’s nothing with an odor in your vehicle, including candy, gum, air fresheners, trash, and lotions.

Bears are great climbers — remove any tree limbs that might provide access to upper-level decks and windows. n

Replace exterior lever-style door handles with good quality round door knobs that bears can’t pull or push open.

Put on talk radio (not music) when you leave home; the human voice startles most bears.

Get Rid of Attractants.

Bears follow their super-sensitive noses to anything that smells like food and can follow scents from up to five miles away. Don’t leave trash out overnight unless it’s in a bear-proof container. 

Teach Bears They’re Not Welcome 

If a bear comes into your yard or close to your home, do yourself and the bear a big favor, and scare it away. A confident attitude plus loud noises like a firm yell, clapping your hands, banging on pots and pans, or blowing an air horn sends most bears running. If a bear enters your home, open doors and windows and make sure it can leave the same way it got in. Don’t approach the bear or block escape routes. If a bear won’t leave, call your local CPW office. If a bear presents an immediate threat to human safety, call 911.

Call your local Parks and Wildlife Office for more information.

If a bear has damaged your home, call SERVPRO at 775-588-2355.

Call Our Experts At SERVPRO When You Have A Mold Issue In Your East Reno Home

4/5/2022 (Permalink)

mold forming on a wall SERVPRO is a professional mold damage remediation company that can help your home win the fight against mold.

Hire Professionals To Take Care Of Mold Damage And Odors In Reno, Tahoe, and Carson City

One of the most noticeable signs of mold damage in Carson City homes is often the smell. Many types of mold that grow in local homes emit strong musty odors that catch the attention of occupants and guests alike. Unlike many other foul smells, these cannot be quickly taken care of with standard household cleaning agents and air fresheners. Instead, you should hire a professional mold damage restoration company like SERVPRO to employ thorough and specialized treatments that take care of the issue for good.

Our Work Is Thorough
Our treatments for mold damage are designed to take care of the issue to such an extent that no signs of damage remain once we leave. That means that all mold smells in the home are entirely eliminated, and they cannot return later as they might with standard cleaning solutions and air fresheners. Our deodorization technology employs unique chemical compounds that can permanently mask mold odors, and with the help of high-efficiency particulate air filters, we can also directly pull many odor molecules out of your home. Once this process is complete, the air should have a completely neutral smell.

We Address The Underlying Problem
Generally, if your home smells like mold damage, it probably also has other symptoms of the problem. Mold infestations can spread out and travel around your home, eating away at structural materials and potentially causing health effects for you and your family. We can help to eliminate the problem at its source, applying sanitizing and cleaning treatments alongside deodorization protocols to ensure that your home is free of not only the smells caused by the mold but also the fungus itself. Also, many infestations are caused by leaks and other water damage issues that we can identify and fix while simultaneously repairing any damage done by the mold.

SERVPRO of Carson City / Douglas County / South Lake Tahoe / Reno East / Lyon & Storey Counties is a professional mold damage remediation company that can help your home win the fight against mold. Call us at (775) 588-2355.

Removing Odors from a Flood May Require SERVPRO's Expertise and Equipment

3/24/2022 (Permalink)

skunk Post Flooding Odors in Your East Reno or Tahoe Home? Call SERVPRO!

Physical damage from a storm is simple to spot. The clean-up processes are labor-intensive and require heavy equipment. Trying to remove other damage such as the odors left behind from floodwaters is often just as difficult.

When it comes to flooding from severe storms in Carson City, time compounds the problem. If a house or apartment has suffered structural damage, then it may be several days before the owners or a SERVPRO restoration team can even enter.


Once we do enter and ensure a safe work environment, team members track down the source of the damage as best as possible. Since there are multiple potential sources throughout the structure, the likelihood is that there are many odors as well. To combat them all, we use the multiple methods approach, which pairs different types of deodorants depending on what is needed.


Masking agents are time-release beads that cover unpleasant odors with a pleasant smell while other agents absorb or otherwise neutralize them.

Absorption and filtration agents use activated charcoal to absorb the sources of the odor; specifically, the humidity, moisture, and oils.

Pairing agents are dispersed using a ULV fogger to combine with odor particles in the air. This combination then falls to a surface where a team member cleans and removes it.


Disinfectants and sanitizers serve a double purpose. They are sprayed onto bacteria and fungi to stop further growth while also neutralizing the odor.

An electrically generated deodorizer is ozone gas. The gas is used to chemically pair with odor particles that have had time to penetrate deeply into furniture, other property, and the structure itself.

Each method is effective individually, but none of them work on every odor source. By applying multiple methods, our restoration team recovers almost any property.

If you have damage from the previous storm or want to get a jump on the next one; contact us at SERVPRO of Carson City / Douglas County / South Lake Tahoe / East Reno / Lyon & Storey Counties. We are here to help 24/7, so call today at (775) 588-2355.

We Are Cleanup and Biohazard Experts

3/16/2022 (Permalink)

Cleaning infographic You should implement daily sanitization of all high-touch surfaces, even after cleaning services have been performed.

Here to Help® and Ready to Respond

During these uncertain times caused by the global pandemic of coronavirus, we want to remind our customers that we are specialists in cleaning and biohazard services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff performs on a daily basis.

The CDC encourages the cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets, and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

Specialized Products

The CDC recommends the usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Minimize Your Risk

Tips and Best Practices to Minimize Your Risk

Cities and states are taking increasingly drastic measures to curb the severity of the pandemic, including the closing of bars, restaurants, and public venues. In some areas, officials have issued “shelter in place” orders in order to compel residents to stay in their homes and limit movement. To further protect yourself, minimize your exposure with the following tips:

Practice Good Hygiene

    • Clean hands with sanitizer and wash your hands frequently
    • Avoid touching your face and cover coughs and sneezes
    • Disinfect “high touch” surfaces like doorknobs, light switches, tables, doorknobs, and handrails regularly
    • Increase ventilation by opening windows or adjusting the air conditioning

At The Office

    • Stop shaking hands – use other non-contact methods of greeting
    • Use video conferencing for meetings when possible
    • When not possible, hold meetings in open, well-ventilated spaces
    • Disinfect “high touch” surfaces like desks, keyboards, light switches, doorknobs, and telephones
    • Consider adjusting or postponing large meetings or gatherings

Stay Home if...

    • You are feeling sick
    • You have a sick family member in their home

Symptoms

Illness from COVID-19 is wide-ranging, from mild to severe symptoms and death. According to the CDC, symptoms may appear two days to two weeks after exposure:

  • Fever
  • Cough
  • Shortness of breath

It is important to consult your medical provider if you develop any severe or concerning symptoms.

Need Proactive Cleaning Services?

If your home or business needs specialized cleaning services, call the experts today – SERVPRO of Carson City, Douglas County, South Lake Tahoe, East Reno, and Lyon & Storey Counties, 775-588-2355

Water Damage Comes in Many Forms

3/2/2022 (Permalink)

water damage on wall It is critical to get a certified restoration company in to handle any water damage.

There are three different categories of water damage.

Category 1—Clean Water

A building damaged by clean water or treated water is the least contaminated type of water damage. By definition, clean water is “clean” because it likely poses no substantial risk to human health. The source of clean water normally does not contain microbes in concentration or kind that would pose substantial health threats. For clean water to remain in the “clean” category, it must not come into contact with structure or materials that would result in harmful microbial contamination. Given enough time, clean water damages can produce reservoirs of microbes. The longer clean water is present in a structure, the more likely conditions will develop where microbes (such as bacteria and fungi) grow rapidly and attack human health. High humidity increases the concentrations of bacteria and fungi in the air. Warm temperatures allow microbe colonies to expand.

Category 2—Gray Water

Gray water contains a significant level of contamination that could potentially threaten human health or cause discomfort. Clean water damages can develop higher levels of contamination and become gray water damages if not removed promptly. Over time, water becomes more contaminated with biological contamination and the danger to human health increases. Spores from fungi and bacteria can be inhaled, causing allergies or disease. Water is also classified as gray water when contaminated with chemicals or other types of matter.

Category 3—Black Water

Blackwater is the most contaminated type of water damage and, therefore, the most threatening to human health. Contaminants include not only human waste products, but also dangerous chemicals. Blackwater situations always contain pathogens, which are disease-causing agents, such as bacteria, fungi, viruses, and even parasites. Being exposed to microbes from black water can result in infectious diseases, allergies, and toxic poisoning. Viruses can grow and multiply only in living cells. Sewage contains hundreds of viruses that can be transmitted to humans by hands contacting the mouth, by inhaling airborne viruses, and by ingesting contaminated foods and liquids. Once infected, humans can suffer diarrhea, infections of the respiratory tract, eyes, stomach, or intestines. Sewage contains the hepatitis A virus that causes inflammation of the liver. Parasites are organisms living on or in another organism. Sewage may contain parasites such as the tapeworm that lives in the human intestines. The helminth worm, one of the various parasites in sewage, can cause intestinal disease in humans. Bacteria found in sewage are extremely virulent and able to overcome our bodies’ defenses. Such bacteria as Salmonella and E. coli release poisonous toxins as their cells die and cause health problems like diarrhea and food poisoning. Unprotected restoration professionals and building residents are at risk since bacteria are dispersed into the air when sewage-contaminated materials, particularly carpets, are extracted. 

It is critical to get a professional water damage restoration company in to handle any water damage in your home or commercial building. If you experience flooding, call SERVPRO of Carson City / Douglas County / South Lake Tahoe / Reno East / Lyon & Storey Counties at (775) 588-2355 for the rapid response necessary for any of these types of water damage.