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When You See Water Damage on Your Property, Call SERVPRO

11/14/2019 (Permalink)

Washing Machine Water Lines SERVPRO Says Inspect Your Washing Machine Water Lines to Prevent Damage to Your Tahoe City House

It seems that water leaks occur at the most inopportune of times, quite often when you happen to be away for the weekend. How often does this happen? More than we would like to think. There is always help, only a phone call away from your local water removal experts from SERVPRO.


Water damage in Tahoe City can strike at the most unexpected moments. We have seen many familiar culprits of water damage. Hopefully, rising floodwaters from the Lake isn't the cause. Several of the most typical household appliances that are prone to water damage include dishwashers, washing machines, and the water line to an ice maker in the refrigerator. These water lines can break or leak causing water damage to your home. We service customers with water damage ranging from a subtle problem to the extreme case of flooding. The severity of the water damage is dependent upon the water pressure in the line and the amount of time spent leaking. When a dishwasher is broken, this can create wet spots on the floor and moisture underneath of the dishwasher. The dark areas under the dishwasher plus accumulated water can lead to mold growth. A more visible dishwasher leak is when the drain is clogged leading to water escaping out the sides of the dishwasher all over the floor. Broken water lines to ice makers of refrigerators may present in a similar fashion resulting in water all over the floor. This creates an obvious slip-and-fall hazard on the floor.
 
Washing machines used for laundry can develop a leak in the water lines. This excess water can accumulate in the drip pan underneath the washing machine. This is a common problem of washing machines located on a second floor or other location upstairs. We, at SERVPRO,  are available for water emergencies for the havoc caused by these leaking appliances. Gravity does not always have to be your friend. Pressurized water can flow leaving a large wake of destructive water damage to your Tahoe City property. If a central drain valve overflows, the water may try to escape leading to a flooding situation. It is always important to know the location of the central water line in the house to turn it off in the event of a flood until our team of IICRC certified technicians can extract the standing water.
 
SERVPRO of Carson City/Douglas County/South Lake Tahoe is readily available to meet your needs when water damage strikes. We are strategically positioned with a rapid response team and can be reached at (775) 588-2355. When water emergencies or floods occur, call on us to meet your needs 24/7.

Water damage can strike at the most unexpected moments. We have seen many common culprits of water damage. Several of the most common household appliances that are prone to water damage include dishwashers, washing machines, and the water line to an ice maker in the refrigerator. These water lines can break or leak causing water damage to your home. We service customers with water damage ranging from a subtle problem to the extreme case of flooding. The severity of the water damage is dependent upon the water pressure in the line and the amount of time spent leaking. When a dishwasher is leaking, this can create wet spots on the floor and moisture underneath of the dishwasher. The dark areas under the dishwasher plus accumulated water can lead to mold growth. A more obvious dishwasher leak is when the drain is clogged leading to water escaping out the sides of the dishwasher all over the floor. Broken water lines to ice makers of refrigerators may present in a similar fashion resulting in water all over the floor. This creates an obvious slip-and-fall hazard on the floor.
 
Washing machines used for laundry can develop a leak in the water lines. This excess water can accumulate in the drip pan underneath the washing machine. This is a common problem of washing machines located on a second floor or other location upstairs. We are available for water emergencies for those upstairs washing machines. If a central drain valve overflows, the water may try to escape leading to a flooding situation. It is always important to know the location of the central water line in the house to turn it off in the event of a flood until our team of specialized experts arrive.
 
SERVPRO of Carson City/Douglas County/South Lake Tahoe is readily available to meet your needs when water damage strikes. We are strategically positioned with a rapid response team and can be reached at (775) 588-2355. When water emergencies or floods occur, call on us to meet your needs.

Insurance is Important for your Douglas County Commercial Property Build Back

10/30/2019 (Permalink)

Construction worker pours concrete on a large commercial project Construction worker pours concrete on a large commercial project.

SERVPRO Provides Emergency Services, Build Backs, and Communication

When severe damage strikes a business, it can be difficult for owners to cover the costs of repairs. In addition to material losses, expenses of new materials, safety and preventative fixtures, labor, and many other factors must be considered, quickly adding up before the business ever gets a chance to reopen. Insurance companies are critical in these scenarios, as their prompt delivery of payment and quick processing may mean life or death for a business trying to overcome its damages. SERVPRO works in close cooperation with insurance companies, providing them with regular updates on the situation by any means necessary, and in many cases acting as a go-between with the agency and the claimant.
 
Commercial build back in Douglas County can vary widely on time and resources spent before the business can reopen, depending on what reconstruction efforts are needed. Removal or rebuilding of walls, pillars, and other structural elements can take lots of time, as can full replacement of aesthetic elements such as flooring materials and wallpaper. These types of repairs not only add days or weeks to restoration times but rack up thousands in material costs. SERVPRO works to make sure that the insurer understands both forms of financial loss, helping to keep your business open during the crisis, if at all possible.
 
If your business has been recently hit by damages, by far the most important step in reducing costs and headaches related to your insurance is in calling us early for a fast response. By contacting us immediately, we can respond to the damages and begin mitigation within hours, reducing any co-payments or demands the insurer might make. This fast-initial action is contingent upon the signing of our SERVPRO Service Authorization Form. You must also contact your insurance provider as soon as possible. We do emphasize that we are not an insurance company and will always follow the suggestions or demands of the client and the insurer.
 
We have staff, project managers, and an established protocol to rebuild many damaged facilities. We can also partner with other companies whom we have a working relationship with or other companies of your choosing.

SERVPRO of Carson City / Douglas County / South Lake Tahoe / Lyon & Storey Counties has a strong reputation and relationship with all local insurance companies, helping businesses to build back as quickly and with as little cost as possible.

We work with your Insurance

If you are unsure if you will be filing a claim to cover damages, contact us. We can work with any insurance company to make sure your insurance is utilized to the fullest while directly billing them for you. You may not be aware of what rights you have based on your policy. We know how to work with commercial and small business insurance, giving you peace of mind.

SERVPRO of Carson City / Douglas County / South Lake Tahoe and SERVPRO of Lyon & Storey Counties is committed to helping you overcome build back obstacles and many other property issues.

Call us as soon as trouble strikes at (775) 588-2355

Biohazard Cleanup Services in Carson City, NV

10/21/2019 (Permalink)

Crime Scene "do not cross" yellow tape at a Biohazard scene in Carson City, Nevada Crime Scene "Do Not Cross" yellow tape at a Biohazard scene in Carson City, Nevada

Discovering the scene of a major injury or death can be extremely traumatic. Despite the shock, one must remember to call the proper authorities and avoid contact with the scene because biohazard materials can spread infection and disease if they are mishandled. Traumatic situations that involve injury or death can be extremely dangerous and may involve hazardous materials. Violent crimes or scenes of serious accidents likely contain bodily fluids like blood or tissues, and must be handled by certified professionals, helping to prevent any contamination spread.

Law enforcement officials and EMT’s should be the first contacted. Next, a professional such as SERVPRO of Carson City / Douglas County / South Lake Tahoe and SERVPRO of Lyon & Storey Counties should be contacted to safely restore the scene. We are certified to properly clean and sanitize the scene to make it safe. 

If this is a crime scene, our technicians cooperate with law enforcement as they conduct their investigation. It can be very difficult emotionally for friends and family members of the victim to cope with the situation. Our technicians work with the utmost respect and compassion for those who are grieving.

Death, suicide, crime, and other dramatic scenes can be emotionally taxing to handle alone. We provide support such as insurance negotiations, confidentiality and situation sensitivity. See our resource guide at the bottom of this article for some resources that may help in the Carson City, Nevada area.

Learn more about the importance of proper crime scene cleanup here.

Common Biohazard Scenarios

Sewage Backups

Sewage backups and dark water intrusions are more than nasty, smelly deposits – these damages also introduce harmful microorganisms into a structure. We remove the sewage, contaminants, and moisture, and help ensure the structure is properly cleaned, disinfected, and deodorized.

Bloodborne Pathogens

We remove and dispose of bodily fluids, tissue and other potentially pathogenic substances resulting from accident, trauma, crime or death. Trained SERVPRO Franchise Professionals clean, disinfect and deodorize the structure.

Methamphetamine Labs

SERVPRO realizes many of the chemicals used in the production of illegal drugs such as methamphetamine are volatile and can leave harmful residues throughout a structure. We follow federal and state guidelines to properly clean all surfaces.

SERVPRO knows Crime Scenes

At SERVPRO of Carson City, Douglas County, South Lake Tahoe, and Lyon & Storey Counties we understand what it takes to properly cleanup crime scenes in Carson City, NV.

Our technicians are highly trained to clean up and remove all types of biohazard materials to restore sewage backups, crime scenes, death scenes, and the scene of a serious accident.  We use the best cleaning products and equipment in the industry. The biohazard cleaning services we provide follow state health regulations as well as the regulations of OSHA.

Equipment like thermal foggers and ozone generators can remove or significantly reduce harsh odors that exist both on the property, and on some individual affected contents that require focused attention, disinfection, and cleaning off-site.

Please refer to our Biohazard Emergency Tips - Until Help Arrives Guide and follow these tips to protect yourself and your property.

Need Biohazard Cleanup Services?
Call Us Today – (775) 588-2355

The decontamination of a home or business due to trauma, sewage backups, chemical spills, hoarding or other biohazards can be both dangerous and emotional. Specialized training and experience are key when choosing a cleanup company to resolve these circumstances.

We provide cleanup and recovery services for many biohazard situations. These include the following:

Give us a call at (775) 588-2355 and we will be on our way to help.

Resources in Carson City, Nevada for difficult times

Family Crisis Center near Carson City

Grief Counseling & Support Groups

Victims Services

To Obtain Copies of the Death Certificate

Obituaries

Funeral & Cremation Services

Home Remodeling Services

How to Choose the Best Company for Your Job:

Ultimately, it is up to you to assess who will provide the best service. Many companies will likely provide great service. Make sure the company you choose is emotionally sensitive to your type of job. SERVPRO can inform of the time and cost of your job. We are always sensitive to the situation, keep your information confidential, and are certified to handle the job properly.

Find more tips for choosing a crime scene cleanup company here.

When we handle your biohazard job, we do it the right way:

  • Certified technicians who work with compassion and respect
  • Removal of all biohazard materials as well as cleaning and sanitization of the scene
  • Transport and proper disposal of biohazard materials to a licensed facility
  • Work in compliance with local, state, and federal safety standards

If you encounter a scenario involving biohazard materials, whether it be a crime scene, sewage backup, or accidental death, make sure you stay clear of the area and call SERVPRO at (775) 588-2355for biohazard cleaning services.  We can be reached 24 hours a day to respond to biohazard emergencies in Carson City, NV.

We have caring professional team members ready to help in difficult times.

We hope you will never need our biohazard cleaning services, but if you do, we are here to help.

If You Need Biohazard Cleanup, Call Us Today – (775) 588-2355

Professional Mold Remediation Services in Virginia City, NV 89440

10/8/2019 (Permalink)

Potential mold in abandoned or old buildings and properties in Virginia City, Nevada Contact SERVPRO to check and make sure your property is free of Mold. If you do have a mold issue, we are Here to Help.

Virginia City is a Northern Nevada city located in Storey County, founded 1861.

Some of the properties here date all the way back to the 1800s and could have hidden mold damage that may pose health risks to inhabitants. Mold from old buildings can quickly spread – even within hours if the moisture levels are high enough. Mold spores affect infants and the elderly especially. Don’t wait to get your property checked!

Humidity zone maps show that dwellings in the Virginia City, NV 89440 area are at an increased risk of mold development.

Where Can You Find Mold in Virginia City Nevada?

Do you smell a musty odor? Many types of mold are hidden or invisible to the naked eye. Mold prospers in humid environments but you can find it anywhere. Making your home entirely mold free is impossible, but our goal is to keep the high concentrations of mold, such as black mold, at safe levels which is the level that matches levels outside. You can find mold in Virginia City Nevada houses in certain common areas such as: Basements, kitchens, and bathrooms. Mold is especially common in crawl spaces and attics due to the lack of ventilation increasing moisture levels.

Mold can spread in your Virginia City home or business from excess humidity or even a small water leak. In only 48 hours you could find the mold has spread quickly. Don’t risk the allergens and other health risks mold causes for the property’s inhabitants. SERVPRO partners with environmental hygienists that test for elevated mold levels with specialized equipment. It is important for us to have an independent third-party test for mold so there is no conflict of interest in testing. Then if mold is found, our trained professionals come in for remediation. When our job is done, the environmental hygienist comes back to re-test the mold levels and SERVPRO GUARANTEES a pass of the clearance test.
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Learn more about mold and what to do until help arrives by reviewing these mold damage tips.


Understanding Mold

Mold and mold remediation can be confusing topics. Some businesses claim to remove ALL mold from a facility but this isn’t possible. Microscopic spores float in the air and can enter a property through HVAC systems, windows, doors, or enter on your clothing or from a pet. Mold spores occur naturally both indoors and outdoors. Keep these things in mind:

  • Mold often produces a strong, musty odor.
  • Indoor humidity that’s even slightly higher than normal can support mold growth. Keep indoor humidity below 45 percent.
  • Mold spores thrive on moisture. They could quickly grow into colonies when exposed to water. These colonies may produce allergens, irritants, and toxins. 
  • Any sources of water or moisture must be addressed before mold remediation can begin. If not, the mold may return. 

The Mold Remediation Process

Every mold damage scenario is different and requires a unique solution, but the general mold remediation process stays the same:

Step 1: Emergency Contact – (775) 588-2355

Our representative will ask a series of questions to help us determine the necessary equipment, resources, and personnel.

Step 2: Inspection and Mold Damage Assessment

Our environmental hygienist will use various technologies to detect mold and hidden water sources.

Step 3: Mold Containment

We use specialized equipment such as zip walls to keep the mold spores from spreading further through your Virginia City, Nevada home or business.

Step 4: Air Filtration

We use air scrubbers and HEPA filters to vent mold spores to the outside which is a faster and more efficient method than internal scrubbing only. We clear the air and prevent the spread of these mold spores while the mold remediation is in process.

Step 5: Removing Mold and Mold-Infested Materials

We use antifungal and antimicrobial treatments to eliminate mold colonies and to help prevent new colonies from forming. Physically removing the mold is the key to success.

Step 6: Cleaning Contents and Sanitizing

Mold infestations cause a persistent musty odor. Our professionals are trained to remove odors and provide deodorization using fogging equipment. Though most carpets and fabrics cannot be restored, hard surfaces can be cleaned and sanitized.

Step 7: Restoration

The restoration step could involve minor or major repairs and gets your home or business back to normal. Our SERVPRO has a general contractor license for Nevada and California, so we are qualified to handle any repairs needed following mold remediation.

SERVPRO knows Mold

Here at SERVPRO of Carson City, Douglas County, South Lake Tahoe, and Lyon & Storey Counties we understand what it takes to properly remediate a mold situation in Virginia City, Nevada. Encountering mold can be hazardous for any home or business owner, but SERVPRO is here to put your mind at ease. We have the proper tools and trained professionals to get the job done right. We are a leader in the industry for mold remediation.
Give us a call at (775) 588-2355 and we will be on our way to help.

Faster to Any Size Disaster

Mold spreads quickly, so a minor mold infestation can quickly escalate into a major problem. We’re dedicated to responding immediately when you contact us. A fast response lessens the damage, limits further damage, and reduces cost.

Locally Owned, with National Resources

SERVPRO of Carson City, Douglas County, South Lake Tahoe, and Lyon & Storey Counties is locally owned and operated. Our company is new to Virginia City, but has been serving other local communities for 17 years. When you have a water or mold damage issue, we’re already nearby and ready to help.

We are proud to serve our local communities including Virginia City, NV 89440 and surrounding areas.

We work with your Insurance

If you are unsure if you will be filing a claim to cover damages, contact us. We can work with any insurance company to make sure your insurance is utilized to the fullest while directly billing them for you. You may not be aware of what rights you have based on your policy. We know how to work with homeowner’s insurance, giving you peace of mind.

Highly Trained Water and Mold Restoration Specialists

We specialize in water and mold damage restoration, with advanced training in restoration techniques and the experience and specialized equipment to quickly restore your property. Our team holds a list of certifications such as:

  • WRT - Water Damage Restoration Technician
  • ASD - Applied Structural Drying Technician
  • CCT - Carpet Cleaning Technician
  • FSRT - Fire & Smoke Damage Restoration Technician
  • RRRP - Lead-Based Paint Activities and Renovation


SERVPRO of Carson City / Douglas County / South Lake Tahoe and SERVPRO of Lyon & Storey Counties is committed to helping you overcome mold infestation quickly.

When we handle your mold remediation job, we do it the right way:

  • Complete structural drying and dehumidification
  • Sanitizing and deodorization
  • Monitoring of Damaged Property
  • Crawlspace mold removal
  • Crawlspace vapor barrier replacement
  • Complete repairs after crawlspace clean
  • Clearance Test Pass Guaranteed

If You See Signs of Mold, Call Us Today – (775) 588-2355

SERVPRO also helps with reconstruction needs, for damaged properties or those just needing a little TLC.


For more about Virginia City, NV 89440 click here.

SERVPRO at South Lake Tahoe's Fire Fest 2019

9/23/2019 (Permalink)

male and female from SERVPRO at the Fire Fest booth. Anthony and Leslie from SERVPRO of Carson City / Douglas County / South Lake Tahoe posing in front of our Fire Fest 2019 booth in South Lake Tahoe!

Families flocked to the hard rock in South Lake Tahoe this past weekend to learn about fire safety and conservation. We at SERVPRO have the pleasure of meeting with our community at Fire Fest every year.

Helicopters landed just outside the venue giving an incredible opportunity to get a close-up look at these amazing machines! Crews were on hand to answer questions and explain how the emergency response teams help when we need them most.

The K9 dog demonstration was back this year and kids had an opportunity to climb aboard a fire engine, squirt a fire hose, enjoy the bounce house, and 'escape from the burn house.' Our local firefighters showed how they use the Jaws of Life to extract someone from a demolished vehicle, as well as put out a burning building.

This annual event is hosted by our local fire agencies, including Lake Valley Fire District, the Tahoe Douglas Fire District, Fallen Leaf Lake CSD Fire Department, the City of South Lake Tahoe Fire Rescue, CAL FIRE and the USDA Forest Service and is sponsored by the Lake Tahoe Kiwanis Club. Fire Fest highlights all our safety agencies, creating a day focusing on fire safety.

Our SERVPRO table taught about home safety and emergency response plans to children and families. Plus, Anthony and Leslie from SERVPRO of Carson City / Douglas County / South Lake Tahoe and SERVPRO of Lyon & Storey Counties had a great time serving hot chocolate in the morning and snow cones in the evening to the excited Fire Fest attendees!

"Fire Fest began as a way to recognize National Fire Prevention Week, which was initially established in remembrance of the great Chicago fire of 1891, and to keep the public informed about the importance of fire prevention.

In 1920, President Woodrow Wilson issued the first National Fire Prevention
Day proclamation, and since 1922, Fire Prevention Week has been observed on the second Sunday in October. This year, Fire Prevention Week runs from October 7-13. Fire Prevention Week is the longest-running public health and safety observance on record, according to the National Archives and Records Administration’s Library Information Center."

-Paula of South Tahoe Now (https://southtahoenow.com/story/09/12/2019/annual-firefest-returns-lake-tahoe)

Learn more about Fire Prevention Week at http://www.nfpa.org/.

Learn about what to do if your home suffers from fire damage at https://www.SERVPROcarsoncitydouglascountysouthlaketahoe.com/fire-smoke-damage-restoration.

Our Storm Damage Experts Can Save Your South Lake Tahoe Home

9/3/2019 (Permalink)

flood waters pooling on the concrete floor When a flood damages your home, count on SERVPRO. We are Here to Help.

Storm Damage In South Lake Tahoe Is Not What You See On TV

Most storm flood damage is much milder than the massive natural disasters that you might occasionally see on television. While professional damage mitigation companies like SERVPRO stay prepared to deal with situations that bad, you probably do not need to worry about such drastic damages happening to your home. Here are a few of the more common problems that might happen in your home after a flood.

Damaged Carpeting and Flooring
One of the most popular reasons why owners in South Lake Tahoe with flood damage call up SERVPRO is to help deal with the effects that flooding can have on their floor materials. The floors of your home are not designed to be submerged underwater and soaked through, so when a flood strikes, these materials may warp in unexpected ways. Carpeting tends to shrink and warp when drying out and typically requires full replacement after a storm flood. Other materials like tile and wood typically do not need to be replaced but may require some specialty restorative treatments.

Baseboard Damage
Many local homes have baseboards on the bottoms of most or all of their interior walls. During a flood, these can start to shrink, bend, or become discolored. If the water becomes deep enough, similar types of damage can happen to wallpaper and paint on the walls themselves. Depending on how quickly we arrive after the disaster, we can typically reverse most of the damaging effects done to baseboards in your house.

Mold Growth
Perhaps the most important reason to call SERVPRO immediately after a flood is to stop mold from growing in your home. Fungal spores can spread whenever they have both a food source and sufficient levels of moisture, and the average flood provides them with both of these things. While we can remove and sanitize mold damage after it happens, the more straightforward solution is often to remove the water before spores get the chance to grow. We’re Faster to Any Size Disaster to set up drying equipment that cuts off the water supply and stops mold damage in its tracks.

SERVPRO of Carson City / Douglas County / South Lake Tahoe is committed to helping you overcome flood damage quickly and at as low of a cost as possible. Call us 24/7 at (775) 588-2355.

For more about South Lake Tahoe click here.

We Arrive As Soon As Possible To Restore Your Lake Tahoe Home

8/8/2019 (Permalink)

We arrive right away to minimize secondary damages to the sub flooring or other permanent building materials after water damage hits.

My Coffee Beans Are Soaking Wet!

South Lake Tahoe has the benefit of being a year-round destination. Whether people arrive to enjoy summertime activities or to visit the slopes, South Lake Tahoe is virtually guaranteed to be a good time. This year-round approach is also great for coffee shops catering to visitors, serving snacks and beverages as people drive to their selected activity for the day. Having to close down because a water main broke and flooded your shop means not only a loss in revenue but also an opportunity for customers to take their loyalty to a competing store. 

Water damage in South Lake Tahoe does not have to be all doom and gloom. By placing a quick call to SERVPRO at our 24/7 hotline, you can quickly turn your coffee shop around and put the water damage behind you. Our crew of technicians trains specifically to handle emergencies such as yours, even when restoration includes food product and health department regulations. Like you, we aim to mitigate your loss in time and money so you can continue to reap the benefits of your hard work as soon as possible. 

Moving swifly when there is water damage is crucial to minimizing the time in which your coffee drinks are not available to your patrons. Even before our SERVPRO team arrives, you can start the restoration process by taking the steps below. 

-Identify the source of the problem and get the water leak under control 

-Separate dry items from those affected by the water and keep them apart 

-Bring in fans, air circulators and any other water absorbing tools you might have 

-Prop up any furniture immersed in standing water, so it does not absorb any more moisture 

When our SERVPRO water restoration technicians (WRT) arrive, you could see us use several water extraction methods. For larger volumes, we use our truck-mounted pump, while smaller volumes may warrant handheld wand technology or even injectidry technology. As we go about our job, we closely monitor humidity levels until we reach optimal readings. Controlling humidity is especially important if your coffee shop boasts hardwood floors or wooden furniture that could buckle due to excess moisture. 

SERVPRO of Carson City/Douglas County/ South Lake Tahoe is your ally for water cleanup and restoration. Call us at  (775) 588-2355 and let us leave your coffee shop “Like it never even happened.” 

See more about Lake Tahoe.

Our Technicians Discuss The Equipment We Use To Save Your Fire Damaged Home In Carson City

7/22/2019 (Permalink)

Both the heat and flames created by an inferno can cause you extensive fire damage.

Fire Damage Experts In Carson City Talk About Equipment Used To Remove Soot And Burnt Material

If something ever happens to burn inside your Carson City residence, many items inside your house can get ruined in a short period. Both the heat and flames created by an inferno can cause you extensive fire damage. In Nevada, there are over 2,000 reported structure fires every year. Over 25% of the total calls fire departments in the state receive are because of buildings burning.

The longer the blaze burns, the worse the fire damage in your Carson City home can get. The first thing to do once you see flames on your property is to attempt to extinguish them yourself before the problems get out of hand. If the inferno becomes more than you can handle, make sure everyone is safe and then call your local emergency services. Once the blaze gets put out, it is then wise to call in a professional restoration company such as SERVPRO.

In some situations, your building materials and contents could be covered in soot or burnt on the surface, but using the right tools our SERVPRO team can save certain items. When cleaning and refinishing, we use the following five tools of the trade.

1. Dry Ice Blasting
Using dry ice can be very effective in removing soot and charred substances from many different materials such as wood, concrete, and metal.

2. Soda Blasting
This method uses baking soda and not only can be used to clean many types of surfaces, but the baking soda helps absorb odors.

3. Sanding
When restoring some wooden materials inside your structure, we can sand off the burnt material and save the item.

4. Wet Cleaning
If we ever clean hard, non-porous surfaces, we usually receive good results when using water-based detergents and a damp rag.

5. Dry Sponge Cleaning
For surfaces that are porous, wet cleaning could soak the soot and burnt materials into the item making the problems worse. Dry cleaning can be useful and prevents secondary soaking issues.

If you ever suffer from a structure fire on your Stateline, Minden, or Zephyr Cove property, call SERVPRO of Carson City / Douglas County / South Lake Tahoe at (775) 588-2355 any time of the day, because We’re Faster to Any Size Disaster.

For more about Carson City click here.

Carson City Home Overrun By Catastrophe? SERVPRO Can Help With Remediation

7/18/2019 (Permalink)

Let SERVPRO assist you in any disaster recovery situation.

How Our SERVPRO Personnel Recovers Disasters for Carson City Residents

With so many of our service area rooted in various facets of the entertainment industry, we know how important it is to get businesses and even area homes up and running normally again quickly. With the high volume of residents in Carson City alone, our SERVPRO professionals must stay prepared continuously for the main divisions of the restoration work that we do: water, fire, mold, water, and storm loss incidents. With an ability to mobilize quickly in a crisis, we can reach damaged properties fast to showcase the full measure of our elite training, our growing inventory of advanced equipment and products, and the compassion and empathy of our technicians on the job. 

Fire 

In every possible sense of the word, the recovery of fire damage in Carson City is about efficiency. There is no chance for wasted opportunities, resources, and talent when attempting to restore a property to preloss condition. That is why our entire SERVPRO team works to get the damage assessment and preliminary steps handled immediately upon our arrival, so there is no delay in vital mitigation and restoration work to follow. We even have our estimator on the phone within minutes of working in your home to determine precisely what your insurance provider needs to approve a damage claim so we can begin. 

In an area prone and susceptible to wildfires, certain precautions must always be in the forefront of the minds of Carson City residents and those in the other booming areas served like Lake Tahoe or the rest of Douglas County. Even in the situations of wildfires, our professionals are a trusted hand to help overcome the effects and get your property back to looking its best. We are recipients of the Storm Trooper Award, recognizing our vital role in the recovery of northern California fires in recent years. 

Fires are never single symptom situations, either. Overcoming these damages to your Carson City property requires recovery on multiple fronts happening simultaneously including soot and smoke residue removal, air duct cleaning, air quality purification, odor removal, controlled demolition, and more. 

Mold 

There is no mistaking the severity of mold damage in Carson City homes, as the organism can quickly spread throughout a property and become a hazardous situation for those involved. Even beyond the family occupying the residence, pets on the property can also become adversely affected by exposure to active colonization. Our SERVPRO professionals can offer a fast and confident response for these situations, helping our customers to get their homes back to their original condition and their lives back to normal as well. 

With many more significant properties in the Carson City area, it can be easy for mold growth to get overlooked in less trafficked areas like attics or even crawlspaces beneath the main floor of the house. Either of these scenarios presents a substantial risk, as both do not get addressed until the spread of the organism has begun to affect a more heavily used area of the home. While proper ventilation and air circulation can often address many of these issues before they become a widespread damaging presence, this is typically a long-term solution installed after the fact. 

Our entire team benefits from pooling our talents and our expertise together to help homeowners in Carson City through the traumatic mold growth scenarios. It’s a “WE” thing, and it shows in the way that we handle every facet of mold recovery, colony elimination, and home restoration. We even have a full-service construction team that can help in both controlled demolition and reconstruction efforts, ensuring that no customer ever waits on secondary contractors or construction teams. 

Water

With both the frequency of water damage to Carson City properties, our professionals must actively remain prepared to mobilize quickly when we get these calls. We have an entire Green Fleet of service vehicles that stay stocked with the leading equipment for extraction and drying, tools that can help to begin reducing damage on multiple loss situations even unrelated to water. With water loss emergencies, time is of the essence, and the severity of the circumstance can get determined officially in a matter of hours. 

We have invested in the top equipment available through our parental SERVPRO company to become leading professionals in the area for water loss recovery. With truck-mount shaft-driven pumps and an inventory of hundreds of air movers and dehumidification units, we can confidently address any loss scenario. This same dedication to our Carson City customers and their homes helped us to stand out among a business directorship of more than 100 companies in our area to become the Flying with Eagles recipient in 2018. 

We seek to offer our Carson City customers experienced and well-trained professionals as well, and that is why our entire recovery division has accreditations as Water Restoration Technicians (WRT), many of which also have secondary training in Applied Structural Drying (ASD), through the Institute of Inspection, Cleaning and Restoration Certification (IICRC.)  

Storm

Our area is one that receives a wide berth of damaging weather systems in every season of the year, making our response to storm damage in Carson City critical for our customers. From hard rains and gale-force winds to several feet of snow in the higher elevated areas during inevitable intense storms, our SERVPRO team has to stay prepared for all of what might happen. We have fitted our service vehicles with the appropriate equipment and tires to make harsh weather a situation that cannot stop us from reaching our customers in need. 

We know how damaging some of these weather events can become for Carson City homes, and we have a full-service reconstruction and contracting division to help. With many specific niches from plumbing and electrical repair through full-scale new construction, we have experienced personnel with years in the building trades to perform emergency solutions and final high-quality results. 

We have IICRC-Certified technicians accredited in every facet of the restoration industry, helping us to provide an experienced and confident response for every Carson City home and business affected by adverse weather conditions. We also have the backing of our Large Loss Recovery Team, which ensures that no situation is too substantial for our professionals to handle successfully. 

If you want to make loss incidents “Like it never even happened,” trust the experience and leading equipment of our SERVPRO of Carson City / Douglas County / South Lake Tahoe team. Give us a call anytime at (775) 588-2355.

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A Fallen Tree Can Cause Trouble For Your South Lake Tahoe Home

7/3/2019 (Permalink)

Give us a call whenever disaster strikes at (775) 588-2355.

How Fallen Trees Can Mean Flood Damage In South Lake Tahoe

Severe weather systems can affect South Lake Tahoe homes and businesses through every season of the year. From torrential rainfall and flooding scenarios that occur during the spring and summer months to the heavy snowfall expected every fall and winter, homeowners must always have a contingency plan in place to protect their property from standing water threats that a compromised exterior to their home can allow. Every season also presents its own unique risks for fallen trees and breaking limbs, and these can lead to disastrous circumstances for properties they affect.

Trees that fall or lose limbs can puncture roofs and tear off siding, leading to flood damage in South Lake Tahoe residences. With the severity of these situations as they occur, flooding can often start immediately without giving homeowners any legitimate warning. At the first sign of problems like this, property owners should reach out to our SERVPRO rapid response team. We have a full-service approach to these emergencies, working to address structural concerns, tree removal, and the harsh effects of flooding within the property as well.

While our team can quickly provide temporary construction solutions like board up and tarping for structural compromise allowing water penetration, another hurdle present at the emergency is the tree that caused the damage. Our technicians and team members can work quickly to remove this threat against your property and work to remove it entirely from the premises when more favorable weather conditions exist.

Addressing the flood effects in your home must begin at the point of penetration, utilizing drying efforts in areas like the attic and upper floors of the property. Where water has collected, our SERVPRO team can utilize portable extraction equipment like wet-vacs with extraction wands and submersible pumps. We can run these tools on our generators if the tree damage also severed consistent power to the property.

There are many hazards present when fallen trees allow for flooding in a home. Let our SERVPRO of Carson City / Douglas County / South Lake Tahoe professionals help you through every phase of recovery with our experience and advanced equipment. Give us a call whenever disaster strikes at (775) 588-2355.

For more about South Lake Tahoe click here.