About SERVPRO of Carson City / Douglas County / South Lake Tahoe

John & Kimberly Allen

Owners of SERVPRO of Carson City / Douglas County / South Lake Tahoe

John and Kimber Allen have lived in Lake Tahoe for over 25 years. John worked with his brother-in-law at SERVPRO in Southern California. John’s close relationship with his brother-in-law inspired John to open a franchise in Lake Tahoe. They’ve had this service center for 17 years. With hearts that “live to give,” SERVPRO allows John, Kimber and family, as well as their SERVPRO team, the opportunity to do just that. They enjoy giving back to the community and encouraging personal growth within their franchise.

SERVPRO of Carson City / Douglas County / South Lake Tahoe is a full service restoration company, offering complete cleaning and remediation services as well as build-back reconstruction services for water, fire, mold or trauma scene / biohazard events in businesses and homes.  The company has broad experience, training, and certifications in disaster restoration for all types of structures in the built environment; from hotels and restaurants, manufacturing operations, office buildings, nursing homes, condominiums and apartments, to single family dwellings.  We accept all major credit cards for these services.

SERVPRO serves the following communities: South Lake Tahoe, Zephyr Cove, Glenbrook, Carson City, Minden, Gardnerville & Genoa.

Insurance and Payment Information

For a stress free claims process, SERVPRO works with your insurance to help manage the insurance process and paperwork.

We also accept the following credit cards for your convenience:


  • ASD - Applied Structural Drying Technician
  • CCT - Carpet Cleaning Technician
  • ECTP - Employee Certification Training Program
  • FSRT - Fire & Smoke Damage Restoration Technician
  • IICRC Certified Firm
  • OSHA - 10-hour General and/or Construction Industry Training Program
  • OSHA - 30-hour General and/or Construction Industry Training Program
  • RRRP - Lead-Based Paint Activities and Renovation
  • WRT - Water Damage Restoration Technician


  • Better Business Bureau
  • Carson City Chamber of Commerce
  • Carson Valley Chamber of Commerce
  • Dayton Area Chamber of Commerce
  • Tahoe Chamber of Commerce


  • SERVPRO Director's Gold Award
  • SERVPRO Storm Trooper Award
  • SERVPRO Chairman's Bronze Award