Recent Commercial Posts

Don’t Tackle Fire Damage Remediation in Your Reno or Carson City Business Alone

6/17/2022 (Permalink)

commercial building Don't let your hotel in Reno or Carson City get ruined by fire damage. Call the professionals at SERVPRO today for remediation help.

How Quickly Fire Effects Can Spread in Carson City Hotels

Hotels in Reno and Carson City is a vital component to the infrastructure of the entire area, helping tourism to continue to be as prevalent and steady as ever. With the massive structures that many of these accommodations are, a single disaster or emergency can spread over a broad area in a brief time. Incidents like fire loss offer multiple levels of damaging effects that can move far beyond the ignition point and can be a devastating force for multiple rooms in your hotel.

Structural concerns are most often the priority for addressing fire damage in your lodging. With experts with extensive training in fire and smoke damage restoration and recovery, as well as education in the modern approaches for deodorization and fire residue removal, our SERVPRO staff on site is knowledgeable and confident in work to get done. In most cases, containment of the effects is critical because even after extinguishment occurs, soot/smoke residues and carcinogens can continue to spread throughout the building.

Containment strategies for our SERVPRO professionals often come down to our advanced equipment like our hydroxyl generators, air scrubbers, and other physical barriers. Plastic sheeting can often be a literal hindrance for airborne particulates and contaminants from reaching other areas of the hotel. With these effects limited to a specific space, our contracting division can get to work on controlled demolition and fire debris removal.

One of the risks of fire effects in your area hotel is how easily certain conditions like harsh odors can pass through construction materials and structural elements. The longer that your business goes without the appropriate preventative actions like the use of hydroxyl and ozone machines, the more widespread and overwhelming these symptoms can become. A significant spread of these effects compromises not only your ability to offer rooms to potential guests but can affect your overall reputation with current customers.

Fire loss incidents can produce multiple damaging effects that can spread quickly through your hotel. Our SERVPRO of Carson City / Douglas County / South Lake Tahoe / Reno East / Lyon & Storey Counties team can help. Give us a call anytime disaster strikes at (775) 588-2355.

Professional Deep Cleaning For Your Commercial Property

4/19/2022 (Permalink)

PPE on an employee sanitizing a space Our SERVPRO technicians sanitize commercial properties with the highest quality products and years of experience.

There has never been a better time to re-evaluate your cleaning policies and procedures. Whether it's an office, residential building, or your place of business, cleanliness is one of the highest priorities.

Here's how to find a professional cleaning service.

Find a Trusted Professional Cleaning Service

Professional cleaners are in high demand because of. If you are going to trust a professional cleaning service, you need to be sure they are qualified for the job. 

Look for a service that has experience cleaning spaces like yours. A company specializing in individual homes may not be the right choice for your office building or vice versa.

Read reviews for the cleaning service before hiring them. If other people have had a good experience, chances are you will too.

Make sure the professional cleaning service has procedures with regard to PPE and other precautions when entering your space. Most services now have clear guidelines on protection for safety and the sanitation of the property.

One-time cleaning is not going to be enough. Talk with the cleaning service about setting up a regular cleaning schedule weekly or bi-weekly. This is separate from regular janitorial services!

Be Proactive

A professional cleaning service will make a big difference in the safety of your workplace. But it doesn't mean that you can be complacent about other sanitation measures.

In between cleanings, you should clean surfaces, including door handles or elevator buttons. Any surface that people could potentially come in contact with should be disinfected to prevent illness. 

Promote handwashing in bathrooms and kitchens. You can use sticky notes, posters, or any other signage that might be helpful to remind people to wash their hands.

Keep sanitizing agents available in areas where handwashing may not be convenient.

If you are looking for a reliable cleaning service, contact us today at (775) 588-2355. 

We Are Cleanup and Biohazard Experts

3/16/2022 (Permalink)

Cleaning infographic You should implement daily sanitization of all high-touch surfaces, even after cleaning services have been performed.

Here to Help® and Ready to Respond

During these uncertain times caused by the global pandemic of coronavirus, we want to remind our customers that we are specialists in cleaning and biohazard services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff performs on a daily basis.

The CDC encourages the cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets, and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

Specialized Products

The CDC recommends the usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Minimize Your Risk

Tips and Best Practices to Minimize Your Risk

Cities and states are taking increasingly drastic measures to curb the severity of the pandemic, including the closing of bars, restaurants, and public venues. In some areas, officials have issued “shelter in place” orders in order to compel residents to stay in their homes and limit movement. To further protect yourself, minimize your exposure with the following tips:

Practice Good Hygiene

    • Clean hands with sanitizer and wash your hands frequently
    • Avoid touching your face and cover coughs and sneezes
    • Disinfect “high touch” surfaces like doorknobs, light switches, tables, doorknobs, and handrails regularly
    • Increase ventilation by opening windows or adjusting the air conditioning

At The Office

    • Stop shaking hands – use other non-contact methods of greeting
    • Use video conferencing for meetings when possible
    • When not possible, hold meetings in open, well-ventilated spaces
    • Disinfect “high touch” surfaces like desks, keyboards, light switches, doorknobs, and telephones
    • Consider adjusting or postponing large meetings or gatherings

Stay Home if...

    • You are feeling sick
    • You have a sick family member in their home

Symptoms

Illness from COVID-19 is wide-ranging, from mild to severe symptoms and death. According to the CDC, symptoms may appear two days to two weeks after exposure:

  • Fever
  • Cough
  • Shortness of breath

It is important to consult your medical provider if you develop any severe or concerning symptoms.

Need Proactive Cleaning Services?

If your home or business needs specialized cleaning services, call the experts today – SERVPRO of Carson City, Douglas County, South Lake Tahoe, East Reno, and Lyon & Storey Counties, 775-588-2355

Professional Mold Remediation Services in East Reno, Nevada

2/8/2022 (Permalink)

Old worn down building Contact SERVPRO to check and make sure your property is free of Mold. If you do have a mold issue, we are Here to Help.

Reno is a Northern Nevada city founded in 1868.

Some of the properties here date all the way back to the 1800s and could have hidden mold damage that can cause health effects. Mold from old buildings can quickly spread – even within hours if the moisture levels are high enough. Don’t wait to get your property checked!

Humidity zone maps show that dwellings in the Reno, NV area are at an increased risk of mold development.

Where Can You Find Mold in Reno, Nevada?

Do you smell a musty odor? Many types of mold are hidden or invisible to the naked eye. Mold prospers in humid environments but you can find it anywhere. Making your home entirely mold-free is impossible, but our goal is to keep the high concentrations of mold, such as black mold, at safe levels which is the level that matches levels outside. You can find mold in East Reno, Nevada houses in certain common areas such as: Basements, kitchens, and bathrooms. Mold is especially common in crawl spaces and attics due to the lack of ventilation increasing moisture levels.

Mold can spread in your East Reno home or business from excess humidity or even a small water leak. In only 48 hours you could find the mold has spread quickly. SERVPRO partners with environmental hygienists that test for elevated mold levels with specialized equipment. It is important for us to have an independent third-party test for mold so there is no conflict of interest in testing. Then if mold is found, our trained professionals come in for remediation. When our job is done, the environmental hygienist comes back to re-test the mold levels and SERVPRO GUARANTEES a pass of the clearance test.

Learn more about mold and what to do until help arrives by reviewing these mold damage tips.


Understanding Mold

Mold and mold remediation can be confusing topics. Some businesses claim to remove ALL mold from a facility but this isn’t possible. Microscopic spores float in the air and can enter a property through HVAC systems, windows, doors, or enter on your clothing or from a pet. Mold spores occur naturally both indoors and outdoors. Keep these things in mind:

  • Mold often produces a strong, musty odor.
  • Indoor humidity that’s even slightly higher than normal can support mold growth. Keep indoor humidity below 45 percent.
  • Mold spores thrive on moisture. They could quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants. 
  • Any sources of water or moisture must be addressed before mold remediation can begin. If not, the mold may return. 

The Mold Remediation Process

Every mold damage scenario is different and requires a unique solution, but the general mold remediation process stays the same:

Step 1: Emergency Contact – (775) 588-2355

Our representative will ask a series of questions to help us determine the necessary equipment, resources, and personnel.

Step 2: Inspection and Mold Damage Assessment

Our environmental hygienist will use various technologies to detect mold and hidden water sources.

Step 3: Mold Containment

We use specialized equipment such as zip walls to keep the mold spores from spreading further through your East Reno, Nevada home or business.

Step 4: Air Filtration

We use air scrubbers and HEPA filters to vent mold spores to the outside which is a faster and more efficient method than internal scrubbing only. We clear the air and prevent the spread of these mold spores while mold remediation is in process.

Step 5: Removing Mold and Mold-Infested Materials

We use antifungal and antimicrobial treatments to eliminate mold colonies and to help prevent new colonies from forming. Physically removing the mold is the key to success.

Step 6: Cleaning Contents and Sanitizing

Mold infestations cause a persistent musty odor. Our professionals are trained to remove odors and provide deodorization using fogging equipment. Though most carpets and fabrics cannot be restored, hard surfaces can be cleaned and sanitized.

Step 7: Restoration

The restoration step could involve minor or major repairs and gets your home or business back to normal. Our SERVPRO has a general contractor license for Nevada and California, so we are qualified to handle any repairs needed following mold remediation.

SERVPRO knows Mold

Here at SERVPRO of Carson City, Douglas County, South Lake Tahoe, Reno East, and Lyon & Storey Counties, we understand what it takes to properly remediate a mold situation in Virginia City, Nevada. Encountering mold can be risky for any home or business owner, but SERVPRO is here to put your mind at ease. We have the proper tools and trained professionals to get the job done right. We are a leader in the industry for mold remediation.
Give us a call at (775) 588-2355 and we will be on our way to help.

Faster to Any Size Disaster

Mold spreads quickly, so a minor mold infestation can quickly escalate into a major problem. We’re dedicated to responding immediately when you contact us. A fast response lessens the damage, limits further damage, and reduces cost.

Locally Owned, with National Resources

SERVPRO of Carson City, Douglas County, South Lake Tahoe, and Lyon & Storey Counties is locally owned and operated. Our company is new to Reno East but has been serving many other local communities for 17 years. When you have a water or mold damage issue, we’re already nearby and ready to help.

We are proud to serve our local communities including East Reno, NV and surrounding areas.

We work with your Insurance

If you are unsure if you will be filing a claim to cover damages, contact us. We can work with any insurance company to make sure your insurance is utilized to the fullest while directly billing them for you. You may not be aware of what rights you have based on your policy. We know how to work with homeowner’s insurance, giving you peace of mind.

Highly Trained Water and Mold Restoration Specialists

We specialize in water and mold damage restoration, with advanced training in restoration techniques and the experience and specialized equipment to quickly restore your property. Our team holds a list of certifications such as:

  • WRT - Water Damage Restoration Technician
  • ASD - Applied Structural Drying Technician
  • CCT - Carpet Cleaning Technician
  • FSRT - Fire & Smoke Damage Restoration Technician
  • RRRP - Lead-Based Paint Activities and Renovation


SERVPRO of Carson City / Douglas County / South Lake Tahoe and SERVPRO of Lyon & Storey Counties and Reno East is committed to helping you overcome mold infestation quickly.

When we handle your mold remediation job, we do it the right way:

  • Complete structural drying and dehumidification
  • Sanitizing and deodorization
  • Monitoring of Damaged Property
  • Crawlspace mold removal
  • Crawlspace vapor barrier replacement
  • Complete repairs after crawlspace clean
  • Clearance Test Pass Guaranteed

If You See Signs of Mold, Call Us Today – (775) 588-2355

SERVPRO also helps with reconstruction needs, for damaged properties or those just needing a little TLC.

SERVPRO Commercial Air Duct Cleaning Service offers surprising benefits to your Reno Business

1/21/2022 (Permalink)

dirty air ducts Our SERVPRO commercial cleaning specialists are familiar with all types of commercial and industrial HVAC/air duct systems.
  

Business owners and managers are busy. Countless daily tasks and emergency situations make paying attention to routine maintenance difficult at times. Turning your attention annually to your commercial HVAC system and air duct system, including performing scheduled inspections, maintenance, and cleaning services, is crucial to keeping your operations running efficiently.

There are many benefits to having our SERVPRO of South Lake Tahoe, Douglas County, Carson City, Lyon & Storey County, & Reno East commercial cleaning professionals perform an air duct, vent, and register cleaning at your Tahoe/Truckee commercial building.

Commercial Air Duct Cleaning Benefits:

  • Reduce energy costs for your business
  • Reduce the potential for mold growth
  • Improve indoor air quality
  • Increase air circulation and flow
  • Increase your commercial system performance
  • Extend HVAC equipment life

Whether your focus is eliminating contaminants, dust, debris, and other harmful pollutants to improve your building's indoor air quality, or you want to extend the life and efficiency of your HVAC and air duct system; SERVPRO professional commercial HVAC/air duct cleaning services could benefit your business. According to the US Department of Energy, 25 to 40 percent of the energy used for heating or cooling is wasted due to air pollutants and other dirt and debris clogging up residential/commercial air ducts.

Things that decrease airflow in your commercial air duct system:

  • Obstructed condenser unit
  • Blocked vents and registers
  • Clogged filters
  • Blocked or leaky ducts

Our SERVPRO technicians have advanced training to help resolve potential airflow concerns and accurately clean and remove the buildup of dust/debris, contaminants, mold spores, and particulates circulating throughout your commercial air duct system. Our crews use a variety of specialized equipment to overcome years of buildup and pollutants within your air duct system, including high-powered HEPA vacuums, negative air machines, and whisking brushes to help remove debris and mold spores from internal surfaces. Our goal is to provide a thorough commercial air duct cleaning and remove built-up sediment and pollutants from your system, improving efficiency and indoor air quality.

Why is Cleaning Your Commercial Air Ducts Important?

The air ducts in your Tahoe, Truckee, or Reno commercial building serve an important function, bringing heating and cooling throughout your facility as well as circulating the air through a filter, which cleans out some of the dust particles before reaching the rooms in which air is breathed by you and your employees.

Air Duct Cleaning Improves the Quality of Indoor Air

By routinely having your air ducts cleaned you can significantly decrease the number of airborne molecules in your office, all while avoiding weighty fees for other air-purifying solutions. Air ducts, like everything else in our office, collect dirt and debris. While filters may catch a lot of streaming debris, there is still a considerable amount of dust that settles within the ducts.

Air Duct Cleaning Conserves Energy

Air duct cleaning provides a beginning in optimizing your duct function, a properly and thoroughly cleaned HVAC system can reduce the costs associated with running your HVAC system and increase the useful life of your air conditioner and furnace. Performing routine commercial air duct cleanings removes obstructions and improves airflow, helping your systems to work better, faster, and more efficiently, all while using less energy!

Your local SERVPRO specializes in cleaning commercial and industrial air ducts; contact our staff to schedule an inspection and estimate for your commercial cleaning solution. Our crews have experience, training, and advanced equipment to restore your HVAC system to optimal performance. Our SERVPRO commercial cleaning specialists are familiar with all types of commercial and industrial HVAC/air duct systems, give us a call so we can get to work, and you can start experiencing the benefits a commercial air duct cleaning service can bring to your business!

Call (775) 588-2355

SERVPRO Provides Emergency Services, Build Backs, and Communication

12/22/2021 (Permalink)

Servpro truck SERVPRO work van

When severe damage strikes a business, it can be difficult for owners to cover the costs of repairs.

In addition to material losses, expenses of new materials, safety and preventative fixtures, labor, and many other factors must be considered, quickly adding up before the business ever gets a chance to reopen. Insurance companies are critical in these scenarios, as their prompt delivery of payment and quick processing may mean life or death for a business trying to overcome its damages. SERVPRO works in close cooperation with insurance companies, providing them with regular updates on the situation by any means necessary, and in many cases acting as a go-between with the agency and the claimant.
 
Commercial build back in Douglas County can vary widely on time and resources spent before the business can reopen, depending on what reconstruction efforts are needed. Removal or rebuilding of walls, pillars, and other structural elements can take lots of time, as can full replacement of aesthetic elements such as flooring materials and wallpaper. These types of repairs not only add days or weeks to restoration times but rack up thousands in material costs. SERVPRO works to make sure that the insurer understands both forms of financial loss, helping to keep your business open during the crisis, if at all possible.
 
If your business has been recently hit by damages, by far the most important step in reducing costs and headaches related to your insurance is in calling us early for a fast response. By contacting us immediately, we can respond to the damages and begin mitigation within hours, reducing any co-payments or demands the insurer might make. This fast-initial action is contingent upon the signing of our SERVPRO Service Authorization Form. You must also contact your insurance provider as soon as possible. We do emphasize that we are not an insurance company and will always follow the suggestions or demands of the client and the insurer.
 
We have staff, project managers, and an established protocol to rebuild many damaged facilities. We can also partner with other companies with whom we have a working relationship or other companies of your choosing.

SERVPRO of Carson City / Douglas County / South Lake Tahoe / Lyon & Storey Counties has a strong reputation and relationship with all local insurance companies, helping businesses to build back as quickly and with as little cost as possible.

We work with your Insurance

If you are unsure if you will be filing a claim to cover damages, contact us. We can work with any insurance company to make sure your insurance is utilized to the fullest while directly billing them for you. You may not be aware of what rights you have based on your policy. We know how to work with commercial and small business insurance, giving you peace of mind.

SERVPRO of Carson City / Douglas County / South Lake Tahoe and SERVPRO of Lyon & Storey Counties is committed to helping you overcome build back obstacles and many other property issues.

Call us as soon as trouble strikes at (775) 588-2355

Mold Can Effect Even the Cleanest Properties

11/23/2021 (Permalink)

Clean room with mold infestation Mold infestations can affect even the cleanest properties.

Certified Professionals at SERVPRO Will Make Sure That Your Remediation Process is Done Correctly

Mold is present in almost every location, both indoors and outside. Mold has many different varieties, and while some are harmless, others can cause health effects. Mold comes in many different colors, and most will discolor the surfaces that the mold is found growing on. If left alone and not remediated, mold will not only discolor surfaces, but it will also begin to decompose and eat away at the material it is located on. 

Mold Could be in Your Home – Here is What You Can Do About It

While mold produces a very strong musty odor that can be very disagreeable, it is not necessarily the sign of a dirty home. Because mold is found almost everywhere, any home can become the victim of a mold infestation. Mold does not need dirt and filth to survive, but rather moisture is required. If you smell a musty odor or find mold itself growing somewhere in your Bijou home causing mold damage, there's no reason to be embarrassed by it. Rather, you should call us to begin the process of restoring your home to lower levels of humidity and to start the remediation process. 

When you discover mold, it is important not to disturb it. Do not touch it or blow on it. This is because mold creates spores that are sent out into the air when it is disturbed by the wind, even small gusts. Shut off any water lines that may be leaking into the area. Then you can remove any water or condensation you find present near the mold, taking care to use rubber gloves. These, and any cleaning cloths you use should be disposed of in a plastic bag that you tie closed when you are done. Absorbent cloths are best to use. 

SERVPRO Professionals and Technicians Use the Latest in Technology 

We use the latest devices to determine where mold is likely to grow in your home's interior, coupled with the latest developments in remediation processes. We assess, extract the mold, and complete the drying process. We then assess again to ensure that drying has been complete in scope. 

Part of these assessments will include examining the surfaces the mold was present on for deterioration. Materials in your home that have become deteriorated need to be removed and replaced. These repairs will further reduce the chances of mold recurring. Leaking water lines and other sources of water and moisture will also be repaired. 

Mold Damage Remediation is Most Effective with Water Extraction and Drying 

Without control of the water that has caused the mold problem, mold can quickly return. Mold does not require large amounts of water to survive. When the water source is discovered and repaired, remaining moisture cannot be left to simply dry up on its own. It must be evaporated so that it will no longer be present. Moisture can deteriorate many materials in your home, even after the mold has been remediated. Damage caused by mold and water should be removed and repaired. This will protect surrounding structures from future damage. 
 
For Mold Damage Repair and Mold Remediation, Call Us for Fastest Service 

We are available 24/7 to answer your call at SERVPRO of Carson City, Douglas County, and South Lake Tahoe. We will send a professional team to assess your mold damage problem and explain to you what exactly needs to happen in your unique situation.

SERVPRO Is Ready To Help Your Business

10/26/2021 (Permalink)

Coronavirus here to help sign SERVPRO is Here to Help Fight the Coronavirus

Investing in and growing your own business is the dream of many Americans. Business owners have come to terms with numerous struggles presented in the response to the Coronavirus pandemic, wild fires and many other common issues.It is more important than ever to be ready to get back to business as soon as possible after any closure experience happens. 

Soot Cleanup

Now that fire season has come upon us our team is more prepared than ever to help in homes and businesses. We were hit so close to our home base this time and we want our community to know that we are here to help you reopen as soon as possible.

Ash blows away but soot grabs to paint, and even skin. Without good insulation, it will get into houses through windows and roofs. We come in to clean attics and duct systems. After turning furnaces on, soot can get into systems and not only dirty them but damage them. Soot will get onto screens and sliders of windows and corrode finishes. It can also cause health effects and decrease your immune system. We use a dry sponge cleaning approach using HEPA vacuums to clean your home or office inside and out. We use biodegradable products after lightly pressure washing not only the roof and outer structures but also the grounds around the property such as walkways, patios, driveways or parking lots. Soot resides on these grounds and is brought in on shoes. We make sure your property is ready for the housekeeper and/or landscaper to come back. We also clean furniture, deodorize, clean duct systems and replace filters so you have clean air to breathe. We also can stain clean carpet if needed, which insurance is typically willing to cover. Most of all, we don't interrupt your business. We can block off certain areas, or do after-hours and overnight cleaning. During covid-19 cleanings last year, we would stay until 4am many times cleaning businesses after hours. We are here for you when you need us. 

How Professional Cleaning Can Impact Your Business

When needed we can help with the professional cleaning of your offices and customer-contact spaces. Once our services are complete, you will get a sign verifying to your customers that your building has been professionally cleaned. This shows them that their health is of the utmost importance to you.

Business operations were put on hold, employees couldn’t go to work as scheduled, and customers were homebound as a result of the lockdown efforts to prevent the spread of the virus. Once you reopen your doors, it is important to let your customers and employees know that you’ve taken precautionary steps to keep them healthy.

With your customer-facing sign certifying that your building has been professionally cleaned, you will gain the lasting trust of your customers that are re-entering stores and other buildings for the first time in a long time.

Getting Back to Business Requires Professional Clean-Up

With so many changes happening daily, SERVPRO of Carson City, Douglas County, South Lake Tahoe, and Lyon & Storey Counties would like for our local businesses to know we are here to help, no matter what the developments look like in the next months. If your property needs proactive services to clean for potential COVID-19 contamination, we are available 24/7.

SERVPRO follows the appropriate protocol set by the CDC and we use EPA registered disinfectants that are certified for hospital use. They are among the most effective for disinfecting against viruses.

Here's a list with examples of just a few of the commercial properties our team is ready to tackle:

  • Large Office/High-Rise Office Buildings
  • Apartment Buildings
  • Restaurants
  • Hotel/Motels
  • Pharmacies
  • Small Retail Stores
  • Large Retail Stores
  • Manufacturing & Industrial
  • Government/Military

It's best to utilize proactive cleaning to help minimize the spread of germs. Please keep in mind these cleanings will not prevent or protect the building from future contamination.

We also take the wellness and safety of our SERVPRO crew very seriously. They play a vital role in our franchise. We take adequate preemptive measures to keep ourselves, and those that we are in contact with, safe.

If you see us working within the community, know that our employees are in good health. Our trained technicians are always available to service water, mold, fire, and other emergency needs that would involve deep cleaning and disinfection of buildings.

Let your customers know that you care about protecting their health.

In preparation for reopening your business, call our professional restoration experts and cleaning technicians at SERVPRO of Carson City / Douglas County / South Lake Tahoe/ Lyon & Storey Counties for the caring service your company and your customers deserve.

Getting Back to Business after the Caldor Fire

9/17/2021 (Permalink)

SERVPRO Company briefing Company briefing before cleaning the hockey academy in South Lake Tahoe.

When the time comes to get back to business once the Caldor fire is contained and evacuations are lifted, our highly trained professionals will pay close attention to every detail in order to get your facility back to normal, "Like it never even happened." The devastation caused by wildfires can be very overwhelming and difficult to deal with. SERVPRO is here to help.

Soot & Ash Combustion Byproduct Cleanup

Our protocols and jobs are overseen by IICRC Master Fire and Smoke Restorer. Our team has over 45 years of combined experience in helping businesses recover from the devastation caused by wildfires. SERVPRO professionals offer critical services to insurance companies. 


When calling our team, SERVPRO of Carson City, Douglas Country, South Lake Tahoe, Reno East, and Lyon & Storey Counties, to handle property fire damage claims, the insurance company can fulfill their obligation to restore the damage while avoiding unnecessary administrative costs and reducing the overall loss expense. Charges for restoration services are only a fraction of the cost of replacement, which lowers the overall cost of a claim for the insurance company. 

Following exposure to the Caldor fire embers, many businesses will have smoke odor damage and possibly other types of issues that arise when coming so close to a wildfire. SERVPRO has the expertise to get your property looking and smelling like new again, so your customers have the best experience they can.

Sprinkler System Malfunction Requires Water Removal

7/13/2021 (Permalink)

sprinkler Sprinkler systems help immensely when they engage during a fire. Should they go off by accident, you'll need to contact SERVPRO.

Ironically, a system designed to protect your business from a catastrophe can damage it in other ways. A common example of this is a sprinkler system installed to protect a commercial building from fire. The waters sprayed to knock down the flames cause their own harm, and a restoration company needs to be skilled in both water and fire damage to offer your company the services you need.
 
Even more disappointing is when your firefighting sprinkler system malfunctions, creating an immediate need for commercial water removal in Reno and Tahoe City without the excuse of an actual fire. Regardless of the cause, a sprinkler, once activated, releases up to 24 gallons of water per minute. If more than one sprinkler head engages, the amount of water pouring into your commercial space can be significant. Water damage is serious and can result in a broad range of secondary damage issues if not remedied quickly. Our crews of water removal specialists have the skill and the equipment to remove large quantities of water fast.
 
If you do not have an alarm or security staff to notify you of sprinkler engagement, the water removal situation worsens if the flow happens when your business is closed. SERVPRO does not shy away from large water events, and water removal action can begin immediately after one of our experienced project managers assesses the scene.
 
Powerful submersible pumps and water extractors are carried in every vehicle we send to water damage calls. Often electricity is unavailable due to safety concerns, but our truck-powered equipment does not rely on the customer's power grid to be operational for the water removal to proceed. A benefit of moving the water to containers on our trucks is a straightforward process to contain and then dispose of the water completely outside of your property. This is crucial if the water is assessed to be contaminated, not unusual if it remained within your property and has had several hours to become tainted with household chemicals or the beginnings of microbial growth.
 
SERVPRO moves into structural drying mode after the water is removed. High-efficiency air movers and dehumidifiers help reduce the moisture content of structures and fixtures after the standing water is evacuated. Our technicians train to accurately measure moisture levels in walls, flooring, ceilings, and contents. The education they receive from IICRC coursework supports their determination of drying targets and the techniques used to achieve them.
 
Sprinkler systems protect your property unless they operate unexpectedly and in error. SERVPRO of Carson City / Douglas County / South Lake Tahoe / Reno East / Lyon & Storey Counties is a trusted water removal partner for your commercial needs. Call (775) 588-2355 to schedule a speedy evaluation and begin the restoration process.

We Can Save Your Commercial Property After Fire Damage

6/28/2021 (Permalink)

we can help To resume normalcy faster after fire ruins a commercial building, call SERVPRO.

Resources Can Help Improve Restoration Of Commercial Fire Damage In Carson City

Fire damage in a commercial center with multiple offices or other businesses creates major inconvenience by disrupting regular operations. Even if the fire does not affect every part of the building, the interdependency in such a facility means that the rest of the businesses operate at limited capacity or stop operating altogether. Restoring normalcy quickly is crucial, underlining the need to expedite the repair work and cleanup processes that follow such an incident. We offer professional fire restoration services for commercial centers in Carson City.
 
Issues affected access to damaged areas can delay commercial fire damage restoration in Carson City. Facilities such as theaters and conference halls or even parking garages have large wall surfaces or high ceilings, which present several problems unless restoration crews have the right equipment to ease access. Apart from regular ladders, our SERVPRO technicians use self-propelled man lifts, which not only facilitate access to high walls and ceilings but also ease our back-and-forth movements as we remove debris and clean up areas damaged by the fire.
 
Fire affects surfaces in different ways, including depositing layers of soot and other debris, as well as, charring the materials on the surfaces. Such areas require thorough cleaning, which in most cases includes mechanical abrasion to loosen the debris - a tedious process that can take substantial time. Our SERVPRO technicians use various types of scrubbing equipment, both manual and automated, to eliminate light and stubborn deposits. We also have pressure washers that simplify cleaning the soiled areas.
 
In addition to deposits left on surfaces, fires also lead to bad odors in the affected buildings. It is impossible to work or serve clients in such an environment. Efficient removal of fire debris and soils may require more than mechanical abrasion and plain water. Our SERVPRO technicians use professional cleaning agents that change the soils chemically, easing removal. We might also incorporate heating into the cleaning process because heat speeds up chemical processes, improving the overall outcome.
 
To resume normalcy faster after fire ruins a commercial building, call SERVPRO of Carson City / Douglas County / South Lake Tahoe / East Reno / Lyon & Storey Counties to help. You can reach us at (775) 588-2355 any time. We’re Faster to Any Size Disaster.

SERVPRO Responds Swiftly to Remove Stormwater for Businesses

6/14/2021 (Permalink)

flooded vehicles Carson City Flooding Gets Help from SERVPRO

Your Douglas County dealership helps drivers of all ages find the appropriate car to fit their respective budgets. As a part of your presentation to the area, you have a very clean and modernized showroom and lobby for those wanting to beat the heat or other elements outside as they wait. With all of the time spent with the upkeep of your facility, natural disasters are one of the last things that your business needs. With close proximity to the river, rising water levels can impact even businesses above the normal floodplains.

The trouble with flooding from rising levels of the bodies of water nearby is that you often have little time to prepare your dealership for the coming disaster. With so many vehicles to move to safety and contents and records that need to be preserved within the main facility itself, it would be difficult to prepare for flood damages.

Being at the mercy of rising water is never an easy sight to see, but when you call our SERVPRO professionals, it is nothing that you have to face alone. Our team can move quickly to help remove the contents of your building to a safer location and prevent irreparable damage. Preventative measures can help to limit the actual water that enters the building altogether, making extraction a much more straightforward process.

Once the water gets pulled from the floors throughout the facility, drying is the next phase. Great care is spent ensuring that the entire building is thoroughly dry. Thermal imagery often gets used to locate moisture or dampness in areas that are out of sight or difficult to access. This inspection ensures that all of the moisture gets removed through this phase of restoration.

There is nothing as unnerving to a business owner as a natural disaster. With a looming threat drawing closer and closer, or worse yet rushing in all at once, a fast response time can help limit the overall damage and length of time needed for restoration. Trust in our experienced SERVPRO of Carson City / Douglas County / South Lake Tahoe / Reno East / Lyon & Storey Counties restoration specialists to help you remove flood waters and clean up the mess.

We Are Cleanup and Biohazard Experts

5/20/2021 (Permalink)

surfaces to clean You should implement daily sanitization of all high-touch surfaces, even after cleaning services have been performed.

Here to Help® and Ready to Respond

We are still in uncertain times due to the global pandemic and so we want to remind our customers that SERVPRO technicians are specialists in cleaning and biohazard services. We adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff performs on a daily basis.

The CDC encourages the cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets, and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

Specialized Products

The CDC recommends the usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. We are following all guidelines as provided by the CDC and local authorities.

Minimize Your Risk

Tips and Best Practices to Minimize Your Risk

To further protect yourself, minimize your exposure with the following tips:

Practice Good Hygiene

    • Clean hands with sanitizer and wash your hands frequently
    • Avoid touching your face and cover coughs and sneezes
    • Disinfect “high touch” surfaces like doorknobs, light switches, tables, doorknobs, and handrails regularly
    • Increase ventilation by opening windows or adjusting the air conditioning

At The Office

    • Stop shaking hands – use other non-contact methods of greeting
    • Use video conferencing for meetings when possible
    • When not possible, hold meetings in open, well-ventilated spaces
    • Disinfect “high touch” surfaces like desks, keyboards, light switches, doorknobs, and telephones
    • Consider adjusting or postponing large meetings or gatherings

Stay Home if...

    • You are feeling sick
    • You have a sick family member in their home

Symptoms

Illness from COVID-19 is wide-ranging, from mild to severe symptoms and death. According to the CDC, symptoms may appear two days to two weeks after exposure:

  • Fever
  • Cough
  • Shortness of breath

It is important to consult your medical provider if you develop any severe or concerning symptoms.

Need Proactive Cleaning Services?

If your home or business needs specialized cleaning services, call the experts today – SERVPRO of Carson City, Douglas County, South Lake Tahoe, and Lyon & Storey Counties, 775-588-2355

Sources:

https://www.cdc.gov/coronavirus/2019-ncov/hcp/guidance-prevent-spread.html?CDC_AA_refVal=https%3A%2F%2Fwww.cdc.gov%2Fcoronavirus%2F2019-ncov%2Fguidance-prevent-spread.html

https://www.cdc.gov/coronavirus/2019-ncov/specific-groups/guidance-business-response.html

Moisture Removal and Dehumidification Are Vital to Reduce Water Damage

5/5/2021 (Permalink)

leaky pipe A Burst Pipe in a Carson City Building Means Significant Water Damage--Contact SERVPRO for Removal

Your offices in Carson City can suffer slow leaks anywhere there are water pipes. These can split open and release hundreds of gallons of water during the night, or slowly leak water from loosened joints.
 
Property owners in Carson City must maintain a building's safety at a certain level, and commercial water damage can make this extremely difficult. SERVPRO technicians adhere to protocols established by the IICRC and OSHA. These methods effectively restore both commercial and residential properties to their preloss condition and prevent additional damage from occurring. When extensive damage already exists, we can mitigate this as soon as we remove any existing water and future water can no longer gain entry.
 
Water can damage partitions by dry-rotting fibers or allow microbial infestations to thrive. Floor coverings can slowly become damaged by slowly leaking pipes while broken ones can soak them almost instantly. While we can often rescue the carpet itself, the padding's fate depends on several factors. Its age, density, and composition, as well as the amount of time it remained exposed to invasive water, can affect our ability to save it from destruction. We advise our customers on their specific situation as soon as possible. Tiled and industrial-grade vinyl floorings can reduce the immediate effects of water flooding.
 
Sensitive documents can also become tinged with a moldy scent. Conditions of high humidity can change the feel of paper. Ink also becomes affected and become illegible in places when water damage takes place. Other media can become stuck together when their protective coatings fail under situations involving high moisture environments. These problems make mitigation of water damage crucial for your building's occupants' businesses.
 
Office furniture and equipment, depending on their position to the water's source, might also suffer severe damage. We can dry and clean furniture, keeping it functional. Equipment with electronics often fares well after one of our licensed partners or yours examine them and discusses any necessary repairs or special handling. A small group of technicians can place desks, display cases, or other furnishings on blocks, so no stains develop.
 
Getting your office building dry again requires a concerted effort at eliminating the water at its source, removing damaged materials, drying out the environment and contents, and preventing secondary water damage effects. Dehumidification and restoring normal RH levels are crucial to mitigating damages.

SERVPRO of Carson City / Douglas County / South Lake Tahoe / Lyon & Storey Counties wants to help you keep your tenants satisfied by getting things back under control as quickly as possible. Call us at our 24-hour services number, (775) 588-2355, whenever you need our assistance.

Cleanup and Reconstruction Needed?

4/15/2021 (Permalink)

under construction sign SERVPRO Restores and Reconstructs Following Water Damage in Carson City

Flooding can ruin a property. Owners look at standing water and sometimes want to give up. Make sure to call a professional restoration service to restore your home after damage caused by burst pipes or other failed plumbing and appliances. SERVPRO not only remediates damage but rebuilds so that your property is like new.  

Regardless of where the damage came from, SERVPRO is the water damage restoration and reconstruction company to use in your area. We are fully licensed in Nevada and California to perform the tasks needed to return a home to its pre-disaster condition. After the water has been pumped out, we continue to carry out an inspection from the foundation to the roof. Here are a few of the more common damages and how we rebuild after a disaster. 

First things first, we replace damaged plumbing. Until we stop the source of the water, it is a waste of time to affect any other repairs. Our specialists are fully trained to replace bathroom fixtures, install new dishwashers or lay new intake pipes anywhere in the home. If the problem was a failed septic tank that backed up into the home or across the outside property, we can remove the old tank and set a new one, to include a new concrete cradle, in place. 

Next, come the floors. If our inspection finds damage to the sub-floor, our technicians pull out each piece of the damaged frame and replace it. If necessary, we go down to the foundation and relevel the dirt or concrete to put down a surface without rolls or raised points. Our technicians have years of experience in framing and laying new wood floors that increase the value of the home and are appealing to everyone who sees them. 

When it comes to walls, hanging new sheetrock is only the surface of what we do. Before putting up the new panels, we replace every bit of wall framing that shows water damage. Although we do not move load-bearing walls, we can expand closets or decrease a formal dining area to increase the living room for a young, growing family. 

Finally, there is the roof. Our response team not only replaces damaged or missing tiles but also removes and installs new support beams underneath them. With a nationwide network of equipment at our disposal, we can even lay in a new main support beam if needed. 

Rebuilding your home can be a lengthy process, but hiring the right company for the job can make it much less painful. SERVPRO of Carson City / Douglas County / South Lake Tahoe has the experience, training, and equipment need to help you from the ground up. Call us today at (775) 588-2355 to begin.

Find a Trusted Professional Cleaning Service For Your Commercial Property

12/19/2020 (Permalink)

SERVPRO technician sanitizing a commercial property. Our SERVPRO technicians sanitize commercial properties with the highest quality products and years of experience.
Many people are hesitant to go into commercial buildings for fear of being around people who may have been exposed to COVID-19. SERVPRO of South Lake Tahoe, Carson City, Douglas County, and Lyon & Storey Counties is part of Certified: SERVPRO Cleaned. Our program is a method meant to rid properties of viral pathogens. It is a 3 C’s step by step program we provide for businesses: Consult, Clean, and Certify. When a commercial business has gone through our program, they will receive a decal sticker on their window to show their customers and employees that they are in a disinfected area.
Whether you're looking to re-open a business, keep your property regularly disinfected, or wanting to reassure occupants of a safe holiday space, a professional cleaning can help relieve COVID-19 anxieties.

There has never been a better time to re-evaluate your cleaning policies and procedures. Whether it's an office, residential building, or your place of business, cleanliness is now the highest priority.

If you want true peace of mind about potential exposure to COVID 19, you should find a professional cleaning service.

Here's how to do it!

Find a Trusted Professional Cleaning Service

Professional cleaners are in high demand because of the pandemic. If you are going to trust a professional cleaning service, you need to be sure they are qualified for the job. 

Look for a service that has experience cleaning spaces like yours. A company specializing in individual homes may not be the right choice for your office building or vice versa.

Read reviews for the cleaning service before hiring them. If other people have had a good experience, chances are you will too.

Make sure the professional cleaning service has procedures with regard to PPE and other precautions when entering your space. Most services now have clear guidelines on protection for safety and the sanitation of the property.

One-time cleaning is not going to be enough. Talk with the cleaning service about setting up a regular cleaning schedule weekly or bi-weekly.

Be Proactive

A professional cleaning service will make a big difference in the safety of your home or workplace. But it doesn't mean that you can be complacent about other sanitation measures.

In between cleanings, you should clean surfaces, including door handles or elevator buttons. Any surface that people could potentially come in contact with should be disinfected. 

Promote handwashing in bathrooms and kitchens. You can use sticky notes, posters, or any other signage that might be helpful to remind people to wash their hands.

Facial coverings should be worn in offices and shared spaces of larger residential buildings (apartments, condos, assisted living facilities). 

Keep sanitizing agents available in areas where handwashing may not be convenient.

Limit Exposure Opportunities

If you are working in an office building, consider having some or all employees work remotely if possible. Try to host meetings virtually instead of in-person.

If you must hold a meeting in-person, inform every participant of the precautions, and collect contact information in case someone does get sick. 

You can limit your exposure at home by reducing the number of people inside and encouraging guests to wear masks. You can also offer to host outdoor gatherings to reduce the likelihood of the virus spreading. 

Be Clean, Be Healthy, Be Safe 

These are uncertain times we are living in, but if you can promote a clean, safe space, it will ease anxiety. Covid-19 cases are likely to spike after the holidays, so stay safe and keep these guidelines in mind. The best proactive measure you can take is to find a professional cleaning service you can trust, and be diligent about cleaning regularly. Take precautions to prevent the spread of the virus by protecting yourself and your community at all times.

If you are looking for a reliable cleaning service, contact us today at (775) 588-2355. 

Our Cleaning Program is Designed With Your Business In Mind

10/15/2020 (Permalink)

Certified: SERVPRO Cleaned window emblem Certified: SERVPRO Cleaned emblems let your customers know you are keeping the highest standard of clean.

Our New CSC Program

Certified: SERVPRO Cleaned 

It is not uncommon to think of a cleaning service as a janitorial service. After all, to many of us, that is what it is- right? Well, SERVPRO is here to change the mindset of what "cleaning" truly is. Our Certified: SERVPRO Cleaned program offers the benefits that go beyond typical janitorial services. 

1) We Consult With You-

This is a tailored cleaning program to meet your needs. Right down to the details of your business- we make it work for you and what you need!

2) Clean-

This is proactive and COVID-19 emergency response cleaning. SERVPRO of Douglas County, Carson City, South Lake Tahoe, Lyon & Storey Counties is trained in bio-hazard cleaning, decontamination for porous and non-porous surfaces, and adhering to the CDC standards. We use EPA approved, hospital grade products, and have been in this industry for over 50 years.

3) Certify- 

Committed to cleaning from your employees to your consumers. Reassurance for yourself, your business, and your clients is important to us. With our "Higher Standard of Clean" touchpoints, we include window emblems, signage, digital footprints, and more. 

When you think of Clean, think of Certified: SERVPRO Cleaned.  

There is no job too big for SERVPRO! With the largest footprint for restoration companies in the world, SERVPRO has you covered. Call the professionals for a consultation.

775-588-2355

OSHA Recommends COVID-19 Cleaning for Construction Sites

9/24/2020 (Permalink)

construction workers on construction site Individuals working in construction need to be aware of OSHA safety guidelines.

With remote work spiking due to coronavirus, pushing employers to allow employees to telecommute, a surge of bay-area residents are moving to the Truckee-Tahoe area. This has lead to an increase in home building and home sales. 

Individuals working in construction and real estate need to be aware of OSHA safety guidelines.

SERVPRO follows OSHA COVID-19 guidelines for the construction workforce, including using proper PPE and EPA registered chemical cleaning agents. 

Who needs to hire professional cleaning technicians?

- Home Inspectors: Remediation for failed home inspections due to mold in the crawl space or rodent infestation.

- Real Estate Agents: Covid-19 cleaning from our "Certified: SERVPRO Cleaned" program provides official signs verifying safe homes for open houses, and more. 

- Construction Project Managers: Covid-19 Cleaning to protect the workforce.

- Building Contractors: Post-construction cleaning to finish out a project.

For more information, visit www.osha.gov/coronavirus or call 1-800-321-OSHA (6742).

For COVID-19 cleaning, call SERVPRO of South Lake Tahoe, Carson City, Douglas County, and SERVPRO of Lyon & Storey Counties at 775-588-2355.

Does Your Business Have a Plan?

7/8/2020 (Permalink)

damage stricken building Will your business recover after a disaster?

How quickly your company can get back to business after a hurricane, fire, or flood often depends on the emergency planning done beforehand. The global pandemic is another emergency situation that has affected almost every business in the United States this year. The regular occurrence of natural disaster demonstrates the importance of being prepared for any emergency. Only 50% of businesses are able to reopen following a disaster. While each situation is unique, your organization can be better prepared if you plan carefully, put emergency procedures in place and practice for all kinds of emergencies. This year, a big focus is on implementing social distancing measures and letting your customers know that you have a new, higher standard of clean to protect their health. Learn about our program providing professional cleaning services: Certified: SERVPRO Cleaned.

Basic measures business owners and managers can take to begin preparing for any kind of disaster.

Develop a Business Continuity Plan

Begin by identifying operations that are critical to survival and recovery. Then carefully assess your internal and external functions to determine which staff, material, procedures, and equipment are absolutely essential to keep the business operating.

Review Insurance Coverage

Understand what your policy does and does not cover. Check with your provider about things such as, physical losses, flood coverage, and business interruption. Inadequate coverage can lead to major financial loss.

Prepare Your Emergency Plan

Communication with your employees is central before, during, and after a disaster. Be sure to share emergency information with your staff.

Practice the Emergency Plan

The ability to evacuate workers and customers effectively can save lives. Establish evacuation producers and ensure your staff knows the route.

Secure Your Facility and Equipment

Install exit signs, fire extinguishers, and smoke alarms and detectors in appropriate areas.

Improve Cyber Security

By using anti-virus software, firewalls, and secure passwords, this will better protect your business’s data and information.

Locally Owned, with National Resources

SERVPRO of Douglas County, Carson City, South Lake Tahoe, and Lyon & Storey Counties is locally owned and operated so we are part of your community too. When you have a fire, flooding, water emergency, or need professional cleaning and disinfecting, we’re already nearby and ready to help.

As cleaning and property damage specialists, we have the experience, the expertise, and the advanced training that enables us to get your property restored thoroughly and your business ready to reopen quickly. Call (775) 588-2355

Certified: SERVPRO Cleaned – a defensive cleaning program

6/1/2020 (Permalink)

"Certified: SERVPRO Cleaned” table top indicators Our defensive cleaning program gives your business a way forward by providing your employees and customers ongoing safety and assuredness.

SERVPRO is here to help get you back to business.

As our communities re-open, we’re all moving back toward a new kind of normal. The expectations of visitors, customers, and employees who come into our establishments have evolved, and staying safe and healthy is a top concern. The global COVID-19 pandemic has changed what it means to be clean, and we’ve developed a program to help your business meet the new, higher standard of clean that is now expected.

Certified: SERVPRO Cleaned is a defensive cleaning program we’re offering to businesses and commercial locations to address the bio-storm of COVID-19. This proactive viral pathogen cleaning program goes well beyond janitorial or carpet cleaning. By choosing Certified: SERVPRO Cleaned, you, your employees, your customers, and your community can rest assured that you’ve selected a higher cleaning standard – you are Certified: SERVPRO Cleaned*.

Extensive training and specialized products set SERVPRO commercial disinfecting apart

As the #1 choice in cleanup and restoration, we stand on more than 50 years of experience and expertise to help your business become Certified: SERVPRO Cleaned.  Beyond fire & water, SERVPRO professionals are trained and experienced in biohazard decontamination and chemical spills – always adhering to the cleaning and decontamination standards set by the Centers for Disease Control and Prevention and local authorities.

From formulating and creating our proprietary cleaning products, like SERVPROXIDE, to taking the utmost care while disinfecting, we will ensure you and your business are set up to inspire consumer confidence as the economy continues to reopen.

3 C’s – Consult, Clean, and Certify

When the stakes are this high, you want a partner who has developed an industry leading, proprietary training program, cleaning solutions, and remediation processes over decades. We’ve cleaned up some of the most challenging biohazards imaginable. Certified: SERVPRO Cleaned reflects our unique experiences and capabilities. The program is grounded with our unique 3 C’s: Consult, Clean, and Certify.


    •    Consult – Every business is different, which is why you’ll be assigned a Cleaning Protocol Consultant who understands your business and will create a cleaning program to meet your specific needs. This program will be developed based on your business type, size of space, amount of high frequency touchpoints, foot traffic and congestion points.

    •    Clean – Based on your specific business needs, your location will undergo a thorough, deep clean, using exclusive cleaning products, according to protocols set forth by the CDC. Our employees have years of experience, and we will go beyond the scope of work that regular janitorial staff perform. Cleanup procedures generally include cleaning of porous and non-porous surfaces, disinfecting of non-porous surfaces, cleaning and disinfecting of equipment, tools, and/or supplies used for cleanup process, and disposal of hazardous materials.  In the event of a suspected or confirmed COVID-19 event, we will be there cleaning within 24 hours to ensure you get back to business as quickly as possible.

    •    Certify - Once your business location has been Certified: SERVPRO Cleaned, you will gain access to proprietary signage, digital emblems, and other collateral that communicates that you’ve selected a higher standard of clean available to help protect your employees and customers. And because we add the day, month, and year to that proprietary stamp of clean, your guests will know that not only did you choose Certified: SERVPRO Cleaned, but that your location is being cleaned regularly at this standard.

Call today for a Certified: SERVPRO Cleaned consultation

We’re Here to Help – 24 hours a day, seven days a week – until life is back to normal in the communities we all call home.

Call SERVPRO of Douglas County, Carson City, South Lake Tahoe, and Lyon & Storey Counties today at  775-588-2355 for your Certified: SERVPRO Cleaned consultation

* #1 Choice in cleanup & restoration based Commercial Attitude & Usage Tracking study. Polling 816 commercial business decision makers on first choice for future needs related to cleanup & restoration work. Study conducted by C&R Research: October 2019

Certified: SERVPRO Cleaned means professionally trained SERVPRO franchises perform the requested cleaning, sanitizing and disinfection services according to proprietary SERVPRO protocols and recognized industry and CDC standards with EPA approved cleaning products to deliver a SERVPRO certified cleaning experience.  Each SERVPRO franchise is independently owned and operated.

Decontamination and Cleaning Guidelines for Reopening Your Building After Lockdown

5/15/2020 (Permalink)

"Yes, We're Open" sign on door While you prepare to reopen your facility, make sure proper safety guidelines are in place, and professional cleaning has been completed.

COVID-19 Decontamination and Cleaning Services

Americans miss conducting business as usual and Californians are no exception. 

El Dorado County has gotten the state OK to reopen more quickly.

The California Department of Public Health posted documents from Butte and El Dorado counties on its website with a note that “These counties can move more quickly through Stage 2 opening sectors once state guidance is posted for that sector.”

Businesses and offices that are ready to open must do so with care and caution to ensure the health and safety of employees and guests. 

Many businesses don’t have professional cleaning and sanitization plans in place. It’s wise to put together a best practices strategy including updated cleaning guidelines for virus spread prevention efforts.

Priority #1: What Every Owner and Employer Needs to Know

You need not navigate the reopening process on your own. Comparing notes with others in your industry helps ensure that all your bases are covered. 

Right on time the National Restaurant Association recently released a publication on COVID-19 reopening guidance. Check associations for industry-specific reopening guidelines.

Below are some tips for cleaning and sanitizing as businesses reopen:

  • The entire facility should be thoroughly cleaned and sanitized (especially if it has been shut down for a while). Special attention should be given to decontamination of “high touch” areas. However, complete cleaning guidelines should also include sanitizing areas that are rarely touched. Ensure that disinfectant products are the appropriate strength and that they are used properly for best effectiveness.
  • Disinfect everything at tables between patron uses, especially high touch areas. 
  • Establish a schedule that includes more frequent cleanings on the back end as well as the front end. 
  • Check restrooms regularly. Clean and sanitize more often in relation to how frequently each is used.
  • Make hand sanitizer readily available to guests. Consider installing touchless hand sanitizing dispensers.

This is only a preliminary list. Communicate with your staff to explore anything relevant that addresses the special hygiene needs of your building.

Priority #2: Update Existing Policies and Procedures

Our way of life has completely changed this year and so must our practices. It’s more important than ever for management to do their part to prevent virus spread in public use areas.

To properly adjust to a new normal, make sure your updated protocol includes the following:

  • Social distancing promotion with posted reminders and floor markers. Reduce the number of people standing around in waiting areas by offering wait alternatives (like texting them when it’s their turn).
  • Clearly outline expectations for use of staff PPE (personal protective equipment like masks and gloves).
  • Set clear guidelines regarding employee health practices including comprehensive sanitizing and disinfecting schedule/instructions.
  • Minimize inventory “grab and go” food coolers.

Come together as a team to construct a comprehensive and updated safety protocol. Listen to feedback and concerns from your staff to account for the needs of your particular operations. Use clear and consistent communication to ensure everyone is on board with the updated practices.

Priority #3: Monitor Employee Health and Provide Proper Safety Equipment

Below are some recommendations on how to direct your staff to ensure they are in the best condition to come into work.

  • Make it clear that sick employees should not come to work.
  • Monitor staff for signs and symptoms of illness. Pre-work screenings may be necessary such as taking temperature to make sure the employee doesn’t have a fever.
  • Establish rules for staff who become ill. Per CDC guidelines, a worker with symptoms of COVID should self-isolate for 7 days, and is not ready to return to work unless symptom-free for at least 3 days (without the use of medications like fever reducers).
  • Establish hand hygiene protocol including:
    • How often they are expected to wash their hands, 
    • Appropriate use of hand sanitizer. 
    • Don’t touch the face with your hands.

Employees play the most important role in your business. Take special care of them so that they can take care of your facility and your operations.

Priority #4: Implement Social Distancing

While some government officials are starting to roll back certain lockdown rules to allow businesses to gradually reopen, they continue to be adamant about social distancing and protecting senior citizens. 

Here are some suggestions for social distancing success:

  • Post friendly reminders about social distancing best practices.
  • Adjust your floorplan to reinforce the current state rules for facility capacity (such as a temporary removal of some tables and seating).
  • Limit the amount of people in the facility.
  • Make sure seating areas are at least six feet apart.
  • Rope off or install barriers between seating areas.
  • Encourage cooperation from your guests and have a trained employee monitor the capacity in the reception and dining areas. It helps to have a monitor who has excellent customer service and communication skills. Some guests may not respond well to restrictions.
  • Reserve space for delivery personnel so that they can maintain space and expediently serve those who need to stay home.
  • Post advisories that people who are sick or symptomatic are not allowed to enter your building. Encourage calling or doing business from home if possible.
  • Provide and instruct public-facing staff to wear face protection.
  • If possible, install transparent barriers at counters for public-facing staff.
  • Reduce physical contact by encouraging/incentivizing mobile ordering, use of POS tablets, and contactless payment. Ideally, employees should be minimally handling credit cards, currency, and machines.
  • Furnish hand sanitizer dispensers for guests (contactless if possible).
  • Design a strategy that prevents guests from congregating. This includes floor markings, encouraging people to wait elsewhere (in cars), opening additional entrances/exits, adjusting traffic flow from bathrooms. The goal is to keep people apart as much as possible.
  • See to it that the staff aren’t working too closely together. Space them six feet apart whenever possible. This means making space between workstations.
  • Limit how many employees occupy the break room at a time.
  • See to it that the staff is aware of important social distancing policies with training and prominent notices.

Preventing the spread also means preventing future lockdowns. When everyone does their part, we can avoid more closures.

How Businesses Can Instill Customer Confidence

Stepping into a store, restaurant, or other facility for the first time in months may feel a bit surreal. The first step of helping the public ease back into doing business is to reassure patrons that the establishment is safe. 

Here’s how you can do that:

  • Conduct a complete and thorough cleaning using a professional cleaning company such as SERVPRO of Douglas County, Carson City, and South Lake Tahoe. The confidence a sparkling clean building brings will shine through from the management to the staff and finally to the customers.
  • Be transparent about your cleaning practices. When customers see staff diligently following conscientious cleaning guidelines, they will see first-hand evidence of your attention to cleanliness.
  • Communicate your updated health, safety, and cleaning policies around your establishment and on social media. This lets people know exactly what measures are being taken to prevent the spread of illness.

Easing into this new normal is an adjustment for all involved. With a little empathy and thoughtful communication, you put your customers at ease through the reopening process.

Follow Your State or City’s Guidelines on How to Reopen

While the governor’s orders are expected to override any orders from local authority, it may be wise to adhere to what local officials advise. 

Each state and city has a different timeline for when they plan to reopen businesses. Check your county’s site for updated information.

SERVPRO’s Coronavirus Cleaning and Decontamination Services for Commercial Buildings and Local Businesses

We have no doubt that you put full trust in your staff to do quality cleaning. However, your staff may not have the use of the best EPA registered disinfectants in the industry or have enough personal protective equipment to go around.

SERVPRO of Douglas County, Carson City, South Lake Tahoe, and Lyon & Storey Counties has the professional deep cleaning experience and all the equipment needed for our IICRC trained technicians to comprehensively sanitize your facility for reopening.

What we have to offer:

  • 24/7 service for biohazard cleanup emergencies or overnight scheduling that works around your operating hours.
  • SERVPRO is the most recognized cleaning, decontamination, and restoration company in the country. Our disinfectants are trusted by international airports and federal agencies to clean their properties. We have effective disinfecting services for any sized facility and for any kind of situation.
  • Professional bioremediation services to clean, disinfect, and sanitize the property while also protecting our MVPs - our technicians. We practice uncompromising safety and hygiene standards.
  • We apply CDC-recommended & EPA-registered disinfectants on all porous and non-porous surfaces. 
  • We hand-wipe all moisture-sensitive surfaces with a disinfectant-wet towelette. 
  • We hand-wipe all high-touch surfaces. 
  • We provide you with a certification of your property’s cleanup as completed by SERVPRO. 
  • Social media announcement from us announcing that your business has been cleaned and is ready to re-open.
  • Refresh services include:
    • Carpet cleaning
    • Upholstery cleaning
    • Air duct cleaning with new a/c filters
    • HEPA air scrubbing

SERVPRO of Douglas County, Carson City, South Lake Tahoe, and Lyon & Storey Counties is honored to serve the community alongside our local businesses, state offices, and more. We’re here to support the safe and efficient reopening of your facility. 

Call us today at (775) 588-2355 

We Arrive As Soon As Possible To Restore Your Lake Tahoe Home

8/8/2019 (Permalink)

We arrive right away to minimize secondary damages to the sub flooring or other permanent building materials after water damage hits.

My Coffee Beans Are Soaking Wet!

South Lake Tahoe has the benefit of being a year-round destination. Whether people arrive to enjoy summertime activities or to visit the slopes, South Lake Tahoe is virtually guaranteed to be a good time. This year-round approach is also great for coffee shops catering to visitors, serving snacks and beverages as people drive to their selected activity for the day. Having to close down because a water main broke and flooded your shop means not only a loss in revenue but also an opportunity for customers to take their loyalty to a competing store. 

Water damage in South Lake Tahoe does not have to be all doom and gloom. By placing a quick call to SERVPRO at our 24/7 hotline, you can quickly turn your coffee shop around and put the water damage behind you. Our crew of technicians trains specifically to handle emergencies such as yours, even when restoration includes food product and health department regulations. Like you, we aim to mitigate your loss in time and money so you can continue to reap the benefits of your hard work as soon as possible. 

Moving swifly when there is water damage is crucial to minimizing the time in which your coffee drinks are not available to your patrons. Even before our SERVPRO team arrives, you can start the restoration process by taking the steps below. 

-Identify the source of the problem and get the water leak under control 

-Separate dry items from those affected by the water and keep them apart 

-Bring in fans, air circulators and any other water absorbing tools you might have 

-Prop up any furniture immersed in standing water, so it does not absorb any more moisture 

When our SERVPRO water restoration technicians (WRT) arrive, you could see us use several water extraction methods. For larger volumes, we use our truck-mounted pump, while smaller volumes may warrant handheld wand technology or even injectidry technology. As we go about our job, we closely monitor humidity levels until we reach optimal readings. Controlling humidity is especially important if your coffee shop boasts hardwood floors or wooden furniture that could buckle due to excess moisture. 

SERVPRO of Carson City/Douglas County/ South Lake Tahoe is your ally for water cleanup and restoration. Call us at  (775) 588-2355 and let us leave your coffee shop “Like it never even happened.” 

See more about Lake Tahoe.

Your Carson City Bakery Can Be Restored After A Flood By Our Crew Of Professionals

6/4/2019 (Permalink)

We work efficiently to get your bakery back in business as soon as possible with as little disruption as possible.

SERVPRO Can Help Preserve Your Carson City Bakery's Beautiful Hardwood Floors!

Heavy rainfall in Carson City can bring large amounts of flooding to your bakery business. Flood waters can disrupt your daily working schedule and can make it impossible for customers to access your store. It's important to contact professionals who can get your business back in working order.

Commercial flood damage in your Carson City bakery can result in ruined baking equipment and supplies, disrupting your daily baked goods production flow. Water can infiltrate the circuitry in your ovens, causing short circuits, and can ruin bags of sugar and flower you have stored. SERVPRO technicians are IICRC (The Institute of Inspection Cleaning and Restoration Certification) certified and can remove flood waters from your business and help dry your supplies and equipment. We can arrive at your business during times most convenient for you so that there is minimal disruption to your normal business flow.

Once our techs are on site, we can begin pumping out flood waters with the assistance of underwater pumps and industrial-grade wet vacs. We can then use air movers to pull moisture from your floors and walls, then use dehumidifiers to remove excess moisture in your bakery's air. This has the benefit of helping prevent mold formation in your dry baking supplies and can facilitate the drying of your supplies if they were exposed to water. The process can be done during your off hours or between rushes of business to avoid inconveniencing you more than necessary.

Additionally, we can help begin the drying process of your over and mixers. Electrical equipment can be unplugged to prevent hazards, and water can be removed from the interior of your equipment. We can set up additional dehumidifiers to remove moisture from electronics. An electronics restoration specialist should later be contacted.

If commercial flood damage is threatening your business' livelihood, then contact SERVPRO of Carson City / Douglas County / South Lake Tahoe at (775) 588-2355 for quick and efficient assistance. We work efficiently to get your bakery back in business as soon as possible with as little disruption as possible.

Click here for more about Carson City.

A Pipe Bursting Above Your Storage Room Can Cause Water Damage In Your Carson City Bakery

8/7/2018 (Permalink)

If the water damage is not addressed as soon as possible, mold could begin to grow.

Water Damage In Your Bakery

The storage room in your bakery is where you keep your stock of ingredients, such as flour and sugar, and one of the worst things that could happen to it is water damage. It is crucial to keep the dry ingredients for your baked goods away from moisture. However, when a pipe bursts upstairs inside the building above your business, there is not much you can do about the water leaking down into your store.

As the water damage makes its way into your Carson City bakery, the dry ingredients that were kept safe inside of your storage room are not so safe anymore. Once the water is inside, it can mix into the flour and dissolve the sugar. Additionally, it can also cause damages to the structure of your store, which is far more worrying and costly to you as a business owner.

If the water damage is not addressed as soon as possible, mold could begin to grow. Mold growing inside of a bakery violates many health and safety regulates. It is best for your business, and your customers, that you hire a professional restoration service company as soon as you can.

SERVPRO knows how valuable your time is and we cater to your schedule. Should your accident happen in the evening, we can work through the night to remediate the damage. SERVPRO always aims to work fast and minimize the loss of foot traffic.

SERVPRO uses advanced tools such as portable pumps, dehumidifiers, air movers, and ventilation box fans to remove any pooled water and remediate the water damage. We can test the moisture levels in your bakery storage room with moisture meters and then determine the best solution to dry out the structure of your building. SERVPRO can set up the dehumidifiers, air movers, and fans in a particular way that can encourage evaporation and help dry out your store as quickly as possible.

When water damage happens inside your store, never hesitate. Contact SERVPRO of Carson City / Douglas County / South Lake Tahoe at (775) 588-2355. We strive to work quickly and return your business to its preloss state.

Click here for more about Carson City.

Cleaning And Removing Carson City Commercial Flood Damage

7/9/2018 (Permalink)

SERVPRO Extracts Stormwater and Gets Office Up and Running Fast in Carson City

SERVPRO Follows Best Practices for Mitigating Damage to Carson City Area Buildings

Carson City business owners are usually more concerned about fires than flooding. When they do start to consider the risk, most think about minor issues like broken plumbing. Major flooding still comes from storms and the rain they drop which raises area creeks and rivers.
 
The type and extent of commercial flood damage in Carson City depend not just on the amount of water, but also the type of business. SERVPRO technicians have the experience to clean and restore commercial facilities from large hotels to small businesses like the corner hair and nail salon.
 
Our teams start with water removal. If the weather permits, they open doors to facilitate drainage and then bring in the equipment. When the water is more than ankle-deep, our restoration team begins with a commercial pump to draw down the majority of the water. Once there is water barely covering the surface of the floors, they switch to extraction wands. These smaller devices remove surface water and also draw it out of carpets. We can salvage the carpets when the standing water is not deemed contaminated.
 
Next, our teams clean the floors, walls, and every other surface covered by the flood. Since this water is from the outside, there is a higher risk that it contains soil or other contaminants. SERVPRO technicians use an anti-bacterial spray or another antimicrobial agent to neutralize any health risk. The increased water and moisture in the facility heighten the risk of mold spores expanding and causing additional damage. Removing water reduces the risk of mold growth, but cleaning kills these spores to help prevent an infestation.
 
Now, our restoration team examines the structure for damage. In flood, building material like floor trim and drywall can absorb a significant amount of water if not removed quickly enough. Technicians can dry the property if it has not already started to warp or crumble. They accomplish the task using a combination of axial fans to increase circulation and draw the damp air out of the facility, and air movers to push warm air over the surface of an affected surface. They force moisture out of the building material and into the surrounding air for the fans to remove. Dehumidifiers work along with the above equipment.
 
Our goal at SERVPRO of Carson City / Douglas County / South Lake Tahoe is to help every business reopen as soon as it is clean and safe to do so. If you are dealing with any water problem, call us today at (775) 588-2355 to schedule a visit.

Information regarding this city by clicking here

Get the Ball Rolling Again with Commercial Water Removal in Tahoe

12/27/2017 (Permalink)

SERVPRO offers quick and efficient water removal services so that your bowling alley suffers as little damage as possible.

Fast and Effective Water Removal Services

Entertainment venues often contain a bar or restaurant or both in Tahoe. With food and drink comes many ways for water to intrude unexpectedly into your business’s areas. A leak, a break, or a malfunction can send large quantities of water surging through the spaces normally reserved for your customers to relax, eat, dine, or play. We provide a fast and effective solution for your water removal needs.

The ice maker in the bar and grill of your Tahoe bowling alley overflowed, requiring quick water removal. Melted ice and a clogged and now burst water pipe contribute to large quantities of water saturating your bar and kitchen areas, as well as a portion of the dining room. At this busy time of the year, the last thing you need is a “Closed” sign on your door. We have the trained technicians and the specialized tools to get your destination dried out and up and running again.

If it is unsafe to operate electrical equipment until the moisture is eliminated, SERVPRO uses sources on our service vehicles to generate the power needed to pump and extract the icy water. The carpeting in your dining area responds well to a weighted wanding with a commercial grade extractor. Our technicians receive IICRC training intended to prepare them for comprehensive in-place water removal of floor coverings. The carpet, padding, and subfloor must all be dried to industry standards to minimize secondary damage.

After the extraction, SERVPRO employees place air movers and dehumidifiers in strategic spots to complete the drying of the floors and other areas. We use advanced monitoring probes to measure the moisture levels and to isolate any pockets of water that may be lurking behind equipment, in walls, or below the floor. If residual pooling of water is a problem, we take steps to release the water and either pump or extract it out of the spaces.

We move quickly to remove the water and dry out spaces as we realize any downtime is disadvantageous to your business. If it all possible we work with you to isolate our work areas from your customer service areas so that your patrons can enjoy a few lanes of bowling while we clean up and dry the affected areas. SERVPRO has a restoration mentality and strives hard to transform a water loss “Like it never even happened.” with as little muss and fuss as possible.

Call on SERVPRO of Carson City / Douglas County / South Lake Tahoe if your business experiences a water disaster. Contact us at (775) 588-2355, so we can schedule a fast assessment and get our water removal team on the job right away.

Click here for more information about the city of Tahoe.

Casino Closed Due to Commercial Flood Damage in Tahoe

9/18/2017 (Permalink)

If your Tahoe casino experiences flood damage, call the experts at SERVPRO to remediate.

Effective Commercial Flood Damage Restoration

As a popular destination spot for both Americans and tourists, Tahoe is home to a multitude of casinos. When the weather turns ugly and pours down rain, some of these locations fare poorly and end up partially flooded. Parking areas and entryways, as well as interior sections, can end up drenched and worse.

When a casino in Tahoe needs to close off areas because of commercial flood damage, this can result in lost profits and other problems. SERVPRO has experience in restoring large businesses, schools, and hospitals after flooding events. We know what needs completing and how to carry out the work best to ensure your complete satisfaction. Communication with the customer is an ongoing process, and we are always available to discuss the work as it progresses and answer any questions. As always, if areas of your establishment remain open, we can easily accommodate working around patrons as the job progresses.

Casinos hold many different machines that require specialized care if damaged. We can relocate the units that are at the most risk, making repairs on-site or picking them up for transport easier. We can similarly handle other equipment, if needed, and place these other items wherever you desire.

To remove the water from flooded areas, we use equipment based on saturation level. We have equipment that can swiftly handle any amount of water. Our highly skilled Carpet Repair and Reinstallation Technician (RRT) has experience in leading teams when restoring carpeted areas. Carpet care and restorative work is a large part of the deodorization process.

Floodwater holds many particles that produce odor. Cleaning carpet soon after extraction of the floodwater can save the carpet in many situations, but special care is required to neutralize the odor-causing particles to attain complete success. This is why our Odor Control Technician (OCT) works alongside our RRT.

Other aspects include food service items and foodstuffs. Sanitization of the components used in preparing and serving meals is sufficient for their future use, but all foodstuffs are no longer usable. Drying walls and all other surfaces to a normal state is also imperative toward restoring your casino fully. Doors, entryway walls, glass cases and displays all can show highly visible signs of dirty floodwater until cleaned meticulously.

SERVPRO of Carson City / Douglas County / South Lake Tahoe knows how vital the casino industry is to our area's economic development. For expert and professional mitigation of flood damage and other destructive events, call us at (775) 588-2355. We answer our phone every day of the year, so your wait time is minimized.

Click here for more information about Lake Tahoe casinos.

Tahoe Snow Resorts Turn to SERVPRO for Help Dealing with Seasonal Water Damage Issues

9/5/2017 (Permalink)

Call SERVPRO to learn how to prevent water damage from frozen pipes.

Burst pipes can be a common cause of water damage in Tahoe

Getting ready for seasonal guests and want to ensure that all services, locations, and attractions on your Tahoe snow resort function properly? You can easily gain access to qualified professionals who remain dedicated to helping your business flourish.

Our technicians specialize in providing a variety of emergency services, not the least of which includes locating frozen pipes on your Tahoe area property. We can repair any resulting water damage and prepare your pipes to combat future issues that often lead to delays or closure of facilities and attractions offered to resort guests. 

At SERVPRO we understand how important it is to meet deadlines and expectations. With of all of the attractions such as lodging, shopping, nightlife, wedding, and dining services offered at your Tahoe snow resort, a single water damage problem can lead to catastrophic issues. You need your property running at peak efficiency, and we are here to make water problems disappear, “Like it never even happened.”

With severe fluctuations in temperature, it is common for piping to experience severe stress, which leads to burst or frozen pipes. The obvious thing to do under these circumstances is to shut the water off to whichever building has the break. However, this also means shutting services off to the building in question. You can work with SERVPRO professionals to help ensure costly repairs associated with frozen pipes on your snow resort are a thing of the past.

Give SERVPRO’s IICRC-industry certified technicians the opportunity to inspect at risk areas of your property including basements, crawl spaces, unheated utility rooms, and outside walls for proper weatherproofing. Our technicians can provide you with unique solutions that keep operations moving forward, should a pipe freeze or burst. 

We have access to all of the personnel, equipment, and resources necessary to tackle any size emergency. Our staff is available 24-hours a day, 7-days a week to respond and provide you with quality solutions you can count on to keep your snow resort running smoothly.

Contact SERVPRO of Carson City / Douglas County / South Lake Tahoe for access to restoration experts in Douglas County and South Lake Tahoe, today. We are here to help, anytime. (775) 588-2355

To learn more about Lake Tahoe, click here.

Remediating Commercial Flood Damage in Carson City

8/7/2017 (Permalink)

If you have flooding after a fire sprinkler system was set off in your hotel, call the technicians at SERVPRO to evaluate and remediate damage.

SERVPRO Has the Manpower to Handle Your Commercial Flooding Disaster

Flooding in business is usually the result of damaged plumbing or a sprinkler system going off. This situation is bad enough in a private home but spread the damage across ten floors, and 200 rooms and the restoration costs start to look like the purchase price of a mini-mansion.

Eliminating the effects of commercial flood damage in a Carson City hotel can take several days or weeks, depending on the amount of water on the floor and what is in it. With more than 20 years experience in the restoration business, SERVPRO knows that replacing carpets is one of the most common, and expensive, costs.

In most cases, the room and hallway carpets get soaked, but the water levels are not more than an inch. Our technicians can move in with water extraction wands to draw out the bulk of the water and remove it from the building within a day or two for each floor of the hotel.

With removal accomplished, we begin the process of drying the carpet. This procedure is needed to prevent the fibers from rotting, mold forming, and to stop delamination, which is the process where carpet fibers separate from the carpet backing. We use a combination of air movers and exhaust fans to direct warm, dry air across the carpet surface and force the damp air out of the rooms, down the hallways and into the stairwells where we can vent it outside. Our technicians prop open the fire exits to assist venting the air if weather permits.

Since commercial grade carpets normally do not have a pad underneath, there is rarely need to pull them up. However, if they were underwater for more than a day before we arrive, it may be necessary to carefully pull up both an entry and an exit point to force air underneath. It speeds the drying process and is particularly useful if delamination is a concern.

At SERVPRO of Carson City / Douglas County / South Lake Tahoe, we understand that each day lost to flooding means a loss of thousands of dollars. To help keep your doors open and your guests happy, we keep a response team on 24-hour notice and arm them with the latest restoration equipment. If you need our services, call us today at (775) 588-2355 for more information.

For more information regarding Carson City, click here

Renovations Are Possible After a Natural Disaster

10/5/2016 (Permalink)

SERVPRO Rebuilds Lake Tahoe Home After a Natural Disaster

Services SERVPRO Provides Before or For a Build Back After Storm Damage

If your home has been severely damaged in a flash flood or other major disaster, you may be worried that the entire property may need to be rebuilt or you may need to move. However, with the tools and technology available today, this often isn't necessary even in the worst of disasters. SERVPRO is trained and equipped to deal with many different types of home emergencies and provides top-quality restoration work to avoid a full build-back. If all else fails, we may be able to work with you for a full reconstruction of your home's interior.

Structural Changes and Renovations
If small to moderate structural repairs are necessary, we can help to complete them on a smaller scale or as part of a larger build back in South Lake Tahoe. Structures we regularly remove, restore, or replace include interior walls, flooring, ceilings, pipes, some staircases, windows, and other parts of the structure. We always aim to restore first to avoid the costs of full replacement, in structural fixtures or otherwise. On extensive renovations, we work with construction partners who are carefully screened by us for professionalism.
 
Furniture Replacement and Restoration
Furniture is often the first to go in a major disaster such as a flood or storm, and SERVPRO can help to prevent further damage and reverse existing damage to furniture in the household. However, should a room and its furniture be damaged beyond repair, we can assist in the replacement of furniture and fixtures across the home. We also offer a pack-out to store and dry your personal belongs off-site.
 
Improvements and Prevention
Many homeowners simply want their home back to the way it was before, but first, you should consider some of the potential improvements that can be made to your home following a disaster. If the home was not up to safety codes or has other issues to be addressed, we can help to find them and work towards preventing future damage. If the home was becoming dated and needed a facelift, now may be the perfect opportunity to reinvigorate the home and bring it to a state better than it has ever been before.
 
SERVPRO of Carson City / Douglas County / South Lake Tahoe has the materials, tools, and personnel to take on heavy-duty restoration and rebuilding work for your home. For a full overview of our services and to find out how we can help, call us 24/7 at (775) 588-2355.

Minimizing the Impact of Commercial Water Damage

9/7/2016 (Permalink)

Don't let a small leak turn into a big problem. Let our pros at SERVPRO of Carson City / Douglas County / South Lake Tahoe fix it!

Reducing The Impact of Water Damage in Your Commercial Property 

One of the most disruptive things that can happen to a business is to experience a sudden water emergency. Whether it's a severe storm, burst pipes, or a malfunctioning sprinkler system, the longer your building is out of commission, the more your bottom line will suffer.

No matter how it happens, water damage can wreak havoc on a business. Entrepreneurs dealing with the effects of commercial water damage in South Lake Tahoe are often overwhelmed, but quickly taking steps to minimize the impact is essential. Here are things you can do if your business is affected by commercial water damage.

1. Safeguard your important documents and records. Whether it's stored electronically or in print, if you can access your business's records get it to a safe place. Our team has experience restoring and recovering documents, and it may be possible to salvage materials that you think are a lost cause if we're called to the scene quickly.

2. Alert employees and customers who come into the building. The last thing that you want after facing commercial water damage is for a client or worker to get hurt as a result. If the building is unsafe, it may be best to temporarily close as opposed to being liable for an accident. SERVPRO technicians can get your business ready to open again, and we'll make sure the premises are safe.

3. Prevent future mold problems. Mold infestations are common after commercial water damage has occurred, especially if the water is not cleaned up immediately or all of the excess moisture doesn't get removed from the building. We're experts at repairing water damage and employing strategies to prevent the development of mold and mildew.

Locally Owned Company with National Resources

Here at SERVPRO of Carson City / Douglas County / South Lake Tahoe, we understand how important it is to get your business up and running again after a water emergency. For a quote or to get more information about our commercial water damage repair services, call us 24/7 at (775) 588-2355.

Commercial Water Damage: A Major Cause of Secondary Damage

6/26/2016 (Permalink)

Water Damaged Rental Property In Need of Remediation

We Are Standing By To Dry Out Your Water Damaged Business

When you work for yourself, you realize rather quickly that many things can affect your business. From clients and customers to employees, and then the day-to-day functioning of your business, you can find yourself with little time for emergencies and accidents. However, they often happen when there is absolutely no time for them. This is why we are available 24/7 to assist with your commercial water damage clean up and restoration needs.

SERVPRO technicians and professionals are trained in the latest techniques, and with the latest equipment, to pump out the excess water that is damaging your place of business. After our pumps have drained the excess water, we can begin drying your office or factory. Complete drying is needed so that damage assessments will be accurate. These must be completed prior to any restorative work beginning. In Minden, commercial water damage can halt business, and cause financial woes to both you and your employees.

Secondary Damages to Commercial Water Damage

In addition to the threat of mold developing, the are other secondary damages that increase in risk in the presence of commercial water damage.  These are electronics and their internal components becoming corroded, metal structures becoming rusty or corroded, and weakened by this damage (posing additional risks to employees and clients), weakened floors, and bacterial contamination. These risks are not as high when the water is from an internal source, nor are they as extensive in many situations but the secondary damage may still result if water is left standing for too long a period of time. Slower deterioration of building materials can also take place over time, as well. This can lead to an infestation of silverfish and termites if not repaired promptly.

When You have Flooding in Your Place of Business, We Will Begin with Specialized Commercial Water Damage Repair

To start cleaning out flood waters and begin repairing the damage caused, give us a call at SERVPRO of Carson City, Douglas County, and South Lake Tahoe at (775) 588-2355. We'll make sure the clean-up process, as well as the repairs made, are completed as quickly as possible.