About SERVPRO of Carson City / Douglas County / South Lake Tahoe

John & Kimberly Allen

Owners of SERVPRO of Carson City / Douglas County / South Lake Tahoe

John and Kimber Allen have lived in Lake Tahoe for 25 years. John worked with his brother-in-law at SERVPRO in Southern California. John’s close relationship with his brother-in-law inspired John to open a franchise in Lake Tahoe. They’ve had this service center for 14 years. With hearts that “live to give,” SERVPRO allows John, Kimber and family, as well as their SERVPRO team, the opportunity to do just that. They enjoy giving back to the community and encouraging personal growth within their franchise.

They serve the Greater Lake Tahoe area communities, including Tahoe City, Carson City, South Lake Tahoe, Dollar Point, Glenbrook, Olympic Valley, Carnelian Bay, Kings Beach, Minden and Garnerville.

Insurance and Payment Information

For a stress free claims process, SERVPRO works with your insurance to help manage the insurance process and paperwork.

We also accept the following credit cards for your convenience:


  • RRRP - Lead-Based Paint Activities and Renovation
  • OSHA - 30-hour General and/or Construction Industry Training Program
  • ECTP - Employee Certification Training Program
  • CCT - Carpet Cleaning Technician
  • WRT - Water Damage Restoration Technician
  • IICRC Certified Firm
  • OSHA - 10-hour General and/or Construction Industry Training Program
  • ASD - Applied Structural Drying Technician
  • SRT - Fire & Smoke Damage Restoration Technician


  • Carson Valley Chamber of Commerce
  • Better Business Bureau
  • Tahoe Chamber of Commerce
  • Carson City Chamber of Commerce


  • SERVPRO Director's Gold Award
  • SERVPRO Storm Trooper Award
  • SERVPRO Chairman's Bronze Award